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HomeMy WebLinkAboutOrdinance 2002.29 Amending chapter 9 of the town code relating to cable television F. ANN RODRIGUEZ, RECORDER RECORDED BY: KJM DEPUTY RECORDER 8013 AS2 SMARA TOWN OF MARANA ATTN: TOWN CLERK 13251 N LON ADAMS RD MARANA AZ 85653  DOCKET: 11959 PAGE: 4562 NO. OF PAGES: 2 SEQUENCE: 20030021390 01/03/2003 ORDIN 16:59 MAIL AMOUNT PAID $ 8.00 MARANA ORDINANCE NO. 2002.29 AN ORDINANCE OF THE TOWN OF MARANA, ARIZONA, AMENDING CHAPTER 9 (BUSINESS REGULATIONS) OF THE TOWN CODE, RELATING TO CABLE TELEVISION. WHEREAS, the Town Council of the Town of Marana did approve Ordinance No. 96.09, which established regulations governing the operation of cable communications within the Town; and WHEREAS, the Town Council has amended the Town Code from time to time; and WHEREAS, the Mayor and Council of the Town of Marana have determined that various changes to state and federal law governing cable communications and cable television services require the Town to amend its cable communications regulations; and WHEREAS, the Mayor and Council have determined that the regulations established by that certain document entitled "ARTICLE 9-8 (CABLE TELEVISION)," having been made a public record by the adoption of Resolution No. 2002-144, will adequately regulate the conduct of cable television Mthin the Town, within the restrictions imposed by applicable laws; and WHEREAS, the Mayor and Council have determined that adoption of that certain document entitled "ARTICLE 9-8 (CABLE TELEVISION)" is in the best interest of the Town and its residents. NOW, THEREFORE, BE IT ORDAINED bythe Mayor and Council of the Town of Marana, Arizona, as follows: Section 1. Chapter 9 of the Marana Town Code is hereby amended by deleting Article 9-8 (C)dBLE COhIMUNICATIONS) and by substituting therefor that certain document entitled "ARTICLE 9-8 (CABLE TELEVISION)," having been made a public record by the adoption of Resolution No. 2002- 144. Section 2. The various town officers and employees are authorized and directed to perform all acts necessary or desirable to give effect to this Ordinance and portion of the Town Code. Section 3. All ordinances, resolutions, or motions and parts of ordinances, resolutions, or morions of the Council in conflict with the provisions of this Ordinance are hereby repealed, effective as of the effective date of this Ordinance. 4 Marana. Arizona Ordinance No. 2002.29 Page 1 of 2 Section 4. If any section, subsection, sentence, clause, phrase or portion of this Ordinance is for any reason held to be invalid or unconstitutional bythe decision of any court of competent jurisdiction, such decision shall not affect the validity of the remaining portions thereof. PASSED AND ADOPTED bythe Mayor and Council of the Town ofMarana, Ar/zona, this 17th day of December, 2002. Mayor BOBBY SUTTON, JR. ATTEST: Town Clerk APPROVED AS TO FO~ .,~-"~a ' o ', cI. As Town Attorney and not personally Mamna, Arizona Ordinance No. 2002.29 Page 2 of 2 Article 9-8 CABLE TELEVISION Section 9-8-1 Intent A. The Town of Marana, pursuant to applicable federal and state law, is authorized to grant one or more nonexclusive Licenses to construct, operate, maintain and reconstruct Cable Television Systems within the Town limits. B. The Town Council finds that the development of Cable Television Systems has the potential of having great benefit and impact upon the residents of Marana. Because of the complex and rapidly changing technology associated with cable television, the Town Council further finds that the public convenience, safety and general welfare can best be served by establishing regulatory powers which should be vested in the Town or such Persons as the Town shall designate. It is the intent of this article and subsequent amendments to provide for and specify the means to attain the best possible cable television service to the public and any Licenses issued pursuant to this article shall be deemed to include this finding as an integral part thereof. Section 9-8-2 Definitions For the purpose of this article, the following terms, phrases, words and their derivations shall have the meaning given herein. Words used in the present tense include the future, words in the plural number include the singular number, and words in the singular number include the plural number. All capitalized terms used in the definition of any other term shall have their meaning as otherwise defined in this Section 9-8-2. The words "shall" and "will" are mandatory and "may" is permissive. Words not defined shall be given their common and ordinary meaning. A. "Basic Cable Service" means any service tier which includes the retransmission of local television broadcast signals. B. "Cable Act" means the Cable Communications Policy Act of 1984, 47 U .S.C. SS 521- 611 (1982 & Supp. V 1987), as amended by the Cable Television Consumer Protection and Competition Act of 1992, Pub. L. NO.1 02-385, and as may, from time to time, be amended. C. "Cable Service" means: 1. The one-way transmission to Subscribers of video programming or other programming service; and 2. Subscriber interaction, if any, which is required for the selection or use of such video programming or other programming service. D. -, "Cable Television System," "System" or "Cable System" means a facility, consisting of a set of closed transmission paths and associated signal generation, reception, and control equipment that is designed to provide Cable Service which includes Marana Town Code 1 Cable Ordinance CLEAN version 2.wpd CHAPTER DRAFT video programming and which is provided to multiple Subscribers within a community, but such term does not include: 1. A facility that serves only to retransmit the television signals of one (1) or more television broadcast stations; 2. A facility that serves Subscribers without using any public rights-of-way; 3. A facility of a common carrier that is subject, in whole or in part, to the provisions 0 f 4 7 U .S.C. S S 201-226, except that such facility s hall be considered a Cable System to the extent that such facility whether on a common carrier basis or otherwise is used in the transmission of video programming directly to Subscribers; or 4. Any facilities of any electric utility used solely for operating its electric utility System. E. "Channel" or "Cable Channel" means a portion of the electromagnetic frequency spectrum that is used in a Cable System and which is capable of delivering a television Channel as defined by the Federal Communications Commission. F. "Council" means the Town Council of the Town of Marana. G. "FCC" means the Federal Communications Commission, its designated representative or its lawful successor. H. "Grantee" means any Person receiving a License pursuant to this article and its agents, employees, officers, designees, or any lawful successor, transferee or assignee. I. "Grantor" or "Town" means the Town of Marana as represented by the Councilor any delegate acting within the scope of its jurisdiction. J. "Gross Annual Receipts" means all revenues derived directly or indirectly by the Grantee or any Person in which the Grantee has a financial interest from or in connection with the operation of the System pursuant to a License granted hereunder, except it shall not include bad debt, sales tax or other taxes or charges imposed on Grantee in addition to its License obligations and collected for direct pass-through to state or federal government. K. "Initial Service Area" means the area of the Town that will receive Cable Service initially, as set forth in any License Agreement. L. "Installation" means the connection of the System to Subscribers' terminals, and the provision of Cable Service. M. "License" means an initial authorization, or renewal thereof, issued by the Town, whether such authorization is designated as a license, franchise, permit, resolution, contract, certificate, agreement, or otherwise, which authorizes the construction or operation of a Cable System. Marana Town Code 2 Cable Ordinance CLEAN version 2.wpd CHAPTER DRAFT N. "License Agreement" means a License granted pursuant to this article, containing the specific provisions of the License granted, including references, specifications, requirements and other related matters. O. "License Fee" means any tax, fee or assessment of any kind imposed by the Town or other governmental entity on a Grantee or cable Subscriber, or both, solely because of their status as such. The term "License Fee" does not include: 1. any tax, fee, or assessment of general applicability (including any such tax, fee, or assessment imposed on both utilities and cable operators or their services but not including a tax, fee, or assessment which is unduly discriminatory against cable operators or cable Subscribers); 2. capital costs that are required by the License Agreement to be incurred by the cable operatorfor public, educational, or Governmental Access Facilities; 3. requirements or charges incidental to the awarding or enforcing of the License, including payments for bonds, security funds, letters of credit, insurance, indemnification, penalties, or liquidated damages; or 4. any fee imposed under Title 17 of the United States Code. P. "Normal Business Hours" means those hours during which most similar businesses in the community are open to serve customers. In all cases, "Normal Business Hours" must include some evening hours at least one (1) night per week and/or some weekend hours. Q. "Normal Operating Conditions" means those service conditions that are within the control of the Grantee. Those conditions that are notwithin the control of the Grantee include, but are not limited to, natural disasters, civil disturbances, power outages, telephone network outages, and severe or unusual weather conditions, and significant legislative or regulatory requirements. Those conditions which are ordinarily within the control of the Grantee include, but are not limited to, special promotions, pay-per-view events, regular peak or seasonal demand periods, and maintenance or upgrade of the System. R. "Person" means any natural person or any association, firm, individual, partnership, joint stock company, joint venture, trust, corporation, limited liability company, syndicate, business or other legally recognized entity, private or public, whether for- profit or not-for-profit. S. "Public, Educational or Government Access Facilities" or "PEG Access Facilities" means: 1. Channel capacity designated for public, educational, or governmental use; and -, 2. Facilities and equipment for the use of such Channel capacity. T. "Section" means any section, subsection, or provision of this article. Marana Town Code 3 Cable Ordinance CLEAN version 2.wpd CHAPTER DRAFT U. "Service Area" or "License Area" means the entire geographic area within the Town as it is now constituted or may in the future be constituted, unless otherwise specified in the License Agreement. V. "Service Interruption" means the loss of picture or sound on one or more Cable Channels affecting at least ten percent (10%) of the Town's subscribers on the System. W. "State" means the State of Arizona. X. "Street" means each of the following that have been dedicated to the public or are hereafter dedicated to the public and maintained under public authority or by others and located within the Town limits: streets, roadways, highways, avenues, lanes, alleys, sidewalks, easements, rights-of-way and similar public property and areas that the Grantor shall permit to be included within the definition of Street from time to time. Y. "Subscriber" means any Person who orwhich lawfully elects to subscribe to, for any purpose, Cable Service provided by the Grantee by means of or in connection with the Cable System and who pays the charges therefor, except such Persons or entities authorized to receive Cable Service without charge as described in the License Agreement. Section 9-8-3 License to Install and Operate A License granted by the Town under the provisions of this article shall encompass the following purposes: A. To engage in the business of providing Cable Service, and such other services as may be permitted by the License Agreement. B. To erect, install, construct, repair, rebuild, reconstruct, replace, maintain, and retain cable lines, related electronic equipment, supporting structures, appurtenances, and other property in connection with the operation of a Cable System in, on, over, under, upon, along and across Streets or other public places within the designated Service Area. C. To maintain and operate said License properties for the origination, reception, transmission, amplification, and distribution of television and radio signals for the delivery of Cable Services and any other services permitted by the License Agreement. D. To set forth the obligations of a Grantee under the License Agreement. Section 9-8-4 License Required It shall be unlawful for any Person to construct, install or operate a Cable Television System in the Town within any Street without a properly granted License awarded pursuant to the provisions of this article. Marana Town Code 4 Cable Ordinance CLEAN version 2.wpd CHAPTER DRAFT Section 9-8-5 Term of the License A. A License granted hereunder shall be for a term established in the License Agreement, commencing with the Grantor's adoption of an ordinance or resolution authorizing the License. B. A License granted hereunder may be renewed upon application by the Grantee pursuant to the provisions of applicable state and federal law and of this article. Section 9-8-6 License Territory Any License shall be valid within all the territorial limits of the Town, and within any area added to the Town during the term ofthe License, unless otherwise specified in the License Agreement. Section 9-8-7 Federal, State and Town Jurisdiction A. This article shall be construed in a manner consistent with all applicable federal and state laws. B. In the event that the state orfederal government discontinues preemption in any area of cable communications over which it currently exercises jurisdiction in such manner as to expand rather than limit municipal regulatory authority, Grantor may, if it so elects, adopt rules and regulations in these areas to the extent permitted by law. C. This article shall apply to all Licenses granted or renewed after the effective date of this article. It shall further apply to the extent permitted by applicable federal or state law to all existing Licenses granted prior to the effective date of this article. D. Grantee's rights are subject to the police powers of the Town to adopt and enforce ordinances necessary to the health, safety and welfare of the public. Grantee shall comply with all applicable general laws and ordinances enacted by the Town pursuant to that power. E. Grantee shall not be relieved of its obligation to complywith anyofthe provisions of this article or any License granted pursuant to this article by reason of any failure of the Town to enforce prompt compliance. F. This article and any License granted pursuant to this article shall be construed and enforced in accordance with the substantive laws of the State of Arizona. Section 9-8-8 License N on-Transferable A. Grantee shall not sell, transfer, lease, assign, sublet or dispose of, in whole or in part, either by forced or involuntary sale, or by ordinary sale, consolidation or otherwise, the License and/or Cable System or any of the rights or privileges granted by the License, without the prior consent of the Council which consent shall not be unreasonably denied or delayed and shall be denied only upon a good faith finding Marana Town Code 5 Cable Ordinance CLEAN version 2.wpd CHAPTER DRAFT by the Town that the proposed transferee lacks the legal, technical or financial qualifications to perform its obligations under the License Agreement. Any attempt to sell, transfer, lease, assign or otherwise dispose of the License and/or Cable System without the consent of the Council shall be null and void. This provision shall not apply to sales of property or equipment in the normal course of business. No consent from the Town shall be required for a transfer in trust, mortgage, or other instrument of hypothecation, in whole or in part, to secure an indebtedness, or for a pro forma transfer to a corporation, partnership or other entity controlli ng, controlled by or under common control with Grantee. B. The following events shall be deemed to be a sale, assignment or other transfer of the License and/or Cable System requiring compliance with this Section: 1. The sale, assignment or other transfer of all or a majority of Grantee's assets; 2. The sale, a ssignment or other transfer of capital stock or partnership, membership or other equity interests in Grantee by one or more of its existing shareholders, partners, members or other equity owners so as to create a new controlling interest in Grantee; 3. The issuance of additional capital stock or partnership, membership or other equity interest by Grantee so as to create a new controlling interest in Grantee; and 4. The entry by the Grantee into an agreement with respect to the management or operation of the Grantee and/or the System. The term "Controlling Interest" as used herein means majority equity ownership of the Grantee. C. Except as provided below, no Grantee may sell or otherwise transfer ownership in a License and/or Cable System, without the prior consent of the Council which consent shall not be unreasonable denied or delayed and shall be denied only upon a good faith finding by the Town that the proposed transferee lacks the legal technical or financial qualifications to perform its obligations under the License Agreement following either the acquisition or initial construction of said System by Grantee. In the case of a sale of multiple Systems, if the terms of the sale require the buyer to subsequently transfer ownership of one or more such Systems to one or more third parties, such transfer shall be considered a part of the initial transaction. No consent from the Town shall be required for the following: 1 . Any transfer of ownership interest in any License and/or Cable System which is not subject to federal income tax liability; 2. Any sale required by operation of any law or any act of any agency, any state or political subdivision or the Town; or Marana Town Code 6 Cable Ordinance CLEAN version 2.wpd CHAPTER DRAFT 3. Any sale, assignment, or transfer, to one or more purchasers, assignees, or transferees controlled by, controlling, or under common control with, the seller, assignor, or transferor. D. In the case of any sale or transfer of ownership of any License and/or Cable System following acq uisition of such System, the Town shall have one hundred twenty (120) days to act upon any request for approval of such sale or transfer that contains or is accompanied by such information as is required in accordance with Federal Communications Commission Regulations, the requirements of this article and such other reasonable information as the Town, in its sole discretion, may request. If the Town fails to render a final decision on the request within one hundred twenty (120) days from receipt by the Town of all required information, such request shall be deemed granted unless the requesting party and the Town agree to an extension of time. E. Grantee shall notify Grantor in writing of any foreclosure or any other judicial sale of all or a substantial part of the License property of the Grantee or upon the termination of any lease or interest covering all or a substantial part of said License property. Such notification shall be considered by Grantor as notice that a change in control of ownership of the License has taken place and the provisions under this Section governing the consent of Grantorto such change in control of ownership shall apply. F. For the purpose of determining whether it shall consent to such change, transfer, or acquisition of control, Grantor may inquire into the legal, financial, and technical qualifications of the prospective transferee or controlling party, and Grantee shall assist Grantor in any such inquiry. The transferee shall be required to establish that it possesses the legal, technical and financial qualifications to operate and maintain the System and comply with all License requirements for the remainder of the term of the License. If, after considering the legal, financial, and technical qualities of the applicant and determining that they are satisfactory, the Grantor finds that such transfer is acceptable, the Grantor shall transfer and assign the rights and obligations of such License. The consent of the Grantor to such transfer shall not be unreasonably denied. G. Any financial institution having a pledge of the Grantee or its assets for the advancement of money for the construction and/or operation of the License shall have the right to notify the Grantor that it or its designee satisfactory to the Grantor shall take control of and operate the Cable Television System, in the event of a Grantee default in its financial obligations. Further, said financial institution shall also submit a plan for such operation within thirty (30) days of assuming such control that will insure continued service and compliance with all License requirements during the term the financial institution exercises control over the System. The financial institution shall not exercise control over the System for a period exceeding one (1 ) year unless extended by the Grantor in its discretion and during said period oftime it shall have the right to petition the Grantor to transfer the License to another Grantee. Marana Town Code 7 Cable Ordinance CLEAN version 2.wpd CHAPTER DRAFT Section 9-8-9 Purchase by Town Upon Expiration or Revocation A. If, subject to the provisions of the Cable Act, a renewal of a License is denied, the Town may purchase to the extent permitted by Federal law and upon payment to the Grantee of the Cable Systems' fair market value as a going concern, exclusive of any value allocated to the License itself, that portion of Grantee's Cable System serving the Town of Marana. B. Subject to the Cable Act, if a License is revoked for cause, the Town may, to the extent permitted by Federal law, acquire that portion of the Cable System serving the Town of Marana upon payment of an equitable price. Section 9-8-10 Geographical Coverage A. Grantee shall design, construct and maintain the Cable Television System to have the capability to pass every dwelling unit in the Service Area, subject to any line extension requirements of the License Agreement. B. After service has been established by activating trunk and/or distribution cables for any part of the Service Area, Grantee shall provide Cable Service to any requesting Subscriber within that Service Area within thirty (30) days from the date of request, provided that the Grantee is able to secure all rights-of-way necessary to extend service to such Subscriber within such thirty (30) day period on reasonable terms and conditions. Section 9-8-11 Nonexclusive License Any License granted shall be nonexclusive. The Grantor specifically reserves the right to grant, at any time, such additional Licenses for a Cable Television System or any component thereof, as it deems appropriate, subject to applicable state and federal law, provided, however, that no License shall be granted on terms materially less burdensome or more favorable than any other License granted hereunder. Section 9-8-12 Multiple Licenses A. Grantor may grant one or more Licenses for a Service Area. Grantor may, in its sole discretion, limit the number of Licenses granted, based upon, but not necessarily limited to, the requirements of applicable law and specific local considerations; such as: 1. The capacity of the public rights-of-way to accommodate multiple coaxial cables in addition to the cables, conduits and pipes of the utility Systems, such as electrical power, telephone, gas and sewerage. 2. The impact on the community of having multiple Licenses. 3. The disadvantages that may result from Cable System competition, such as the requirement for multiple pedestals on residents' property, and the disruption arising from numerous excavations of the rights-of-way. 8 Cable Ordinance CLEAN version 2.wpd CHAPTER DRAFT Marana Town Code 4. The financial capabilities of the applicant and its guaranteed commitment to make necessary investment to erect, maintain and operate the proposed System for the duration of the License term. B. Each Grantee awarded a License to serve the entire Town shall offer service to all residences in the Town, in accordance with construction and service schedules mutually agreed upon between Grantor and Grantee, and consistent with applicable law. C. Developers of new residential housing with underground utilities shall provide conduit to accommodate cables for at least two (2) Cable Systems in accordance with the provisions of Section 9-8-19(0). D. Grantor may require that any new Grantee be responsible for its own underground trenching and the costs associated therewith, if, in Grantor's opinion, the rights-of- way in any particular area cannot feasibly and reasonably accommodate additional cables. E. Anyadditional License granted by the Town to provide Cable Service in a part of the Town in which a License has already been granted and where an existing Grantee is providing service shall require the new Grantee to provide service throughout its Service Area within a reasonable time and in a sequence which does not discriminate against lower income residents. Section 9-8-13 Initial License Applications Any Person desiring an initial License for a Cable Television System shall file an application with the Town. A reasonable nonrefundable application fee established by the Town shall accompany the application. Such application fee shall not be deemed to be "Franchise Fees" within the meaning of Section 622 of the Cable Act (47 U.S.C. S 542), and such payments shall not be deemed to be (i) "payments in kind" or any involuntary payments chargeable against the compensation to be paid to the Town by Grantee pursuant to Section 9-8-18 hereof and applicable provisions of a License Agreement, or (ii) part of the compensation to be paid to the Town by Grantee pursuant to Section 9-8-18 hereof and applicable provisions of a License Agreement. An application for an initial License for a Cable Television System shall contain, where applicable: A. A Statement as to the proposed License and Service Area. B. Resume of prior history of applicant, including the legal, technical and financial expertise of applicant in the cable television field. c. List of the partners, general and limited, of the applicant, if a partnership, or the percentage of stock owned or controlled by each shareholder, if a corporation. D. List of officers, directors and managing employees of applicant, together with a description of the background of each such Person. Marana Town Code 9 Cable Ordinance CLEAN version 2.wpd CHAPTER DRAFT E. The names and addresses of any parent or subsidiary of applicant or any other business entity owning or controlling applicant in whole or in part, or owned or controlled in whole or in part by applicant. F. A current financial Statement of applicant verified by a CPA audit or otherwise certified to be true, complete and correct to the reasonable satisfaction of the Town. G. Proposed construction and service schedule. H. Any additional information that the Town deems applicable. Section 9-8-14 Consideration of Initial Applications A. Upon receipt of any application for an initial License, the Town Manager shall prepare a report and make his recommendations respecting such application to the Town Council. B. A public hearing shall be set prior to any initial License grant, at a time and date approved by the Council. Within thirty (30) days after the close of the hearing, the Council shall make a decision based upon the evidence received at the hearing as to whether or not the License(s) should be granted, and, if granted, subject to what conditions. The Council may grant one (1) or more initial Licenses, or may decline to grant any License. Section 9.8.15 License Renewal License renewals shall be in accordance with applicable law including, but not necessarily limited to the Cable Communications Policy Act of 1984, as amended. Grantor and Grantee, by mutual consent, may enter into renewal negotiations at any time during the term of the License. Section 9.8.16 Consumer Protection and Service Standards A. Except as otherwise provided in the License Agreement, Grantee shall maintain a local office or offices to provide the necessary facilities, equipment and personnel to comply with the following consumer protection standards under Normal Operating Conditions: 1. Cable System office hours and telephone availability: i. Grantee will maintain a local, toll-free or collect call telephone access line which will be available to its Subscribers twenty-four (24) hours a day, seven (7) days a week. (1 ) Trained Grantee representatives will be available to respond to customer telephone inquiries during Normal Business Hours. '. Marana Town Code 10 Cable Ordinance CLEAN version 2.wpd CHAPTER DRAFT Marana Town Code (2) After Normal Business Hours, the access line may be answered by a service or an automated response System, including an answering machine. Inquiries received after Normal Business Hours must be responded to by a trained Grantee representative on the next business day. ii. Under Normal Operating Conditions, telephone answer time by a customer representative, including wait time, shall not exceed thirty (30) seconds when the connection is made. If the call needs to be transferred, transfer time shall not exceed thirty (30) seconds. These standards shall be met no less then ninety percent (90%) of the time under Normal Operating Conditions, measured on a quarterly basis. Hi. The Grantee will not be required to acquire equipment or perform surveys to measure compliance with the telephone answering standards above unless an historical record of complaints indicates a clear failure to comply. iv. Under Normal Operating Conditions, the customer will receive a busy signal less than three percent (3%) of the time. v. Customer service center and bill payment locations will be open at least during Normal Business Hours and will be conveniently located. 2. Installations, outages and service calls. Under Normal Operating Conditions, each of the following four standards will be met no less than ninety-five percent (95%) of the time measured on a quarterly basis: i. Standard Installations will be performed within seven (7) business days after an order has been placed. "Standard" Installations are those that are located up to one hundred twenty-five (125) feet from the existing distribution System. ii. Excluding conditions beyond the control of Grantee, Grantee will begin working on "Service Interruptions" promptly and in no event later than 24 h ours after the interruption becomes known. The Grantee must begin actions to correct other service problems the next business day after notification of the service problem. iii. At the subscriber's request, the "appointment window" alternatives for Installations, service calls, and other Installation activities will be within a two to four hour time block during Normal Business Hours. (The Grantee may schedule service calls and other Installation activities outside of Normal Business Hours for the express convenience of the customer.) iv. Grantee may not cancel an appointment with a customer after the close of business on the business day prior to the scheduled appointment. 11 Cable Ordinance CLEAN version 2.wpd CHAPTER DRAFT " Marana Town Code v. If Grantee's representative is running late for an appointment with a customer and will not be able to keep the appointment as scheduled, the customer will be contacted. The appointment will be rescheduled, as necessary, at a time that is convenient for the customer. 3. Communications between Grantee and cable Subscribers: i. Notifications to Subscribers: (1) The Grantee shall provide written information on each of the following areas at the time of Installation of service, at least annually to all Subscribers, and at any time upon request: (a) Products and services offered; (b) Prices and options for programming services and conditions of subscription to programming and other services; (c) Installation and service maintenance policies; (d) Instructions on how to use the Cable Service; (e) Channel positions for programming carried on the System; and (f) Billing and complaint procedures, including the address and telephone number of the Town's cable office. (2) Customers will be notified of any changes in rates, programming services or Channel positions as soon as possible through announcements on the Cable System and in writing. Notice must be given to Subscribers a minimum of thirty (30) days in advance of such changes if the change is within the control of the Grantee. In addition, the Grantee shall notify Subscribers thirty (30) days in advance of any significant changes in the other information required by the preceding paragraph. ii. Billing: (1 ) Bills will be clear, concise and understandable. Bills must be fully itemized, with itemizations including, but not limited to, basic and premium service charges and equipment charges. Bills will also clearly delineate all activity during the billing period, including optional charges, rebates and credits. (2) In case of a billing dispute, the Grantee must respond to a written complaint from a Subscriber within thirty (30) days. 12 Cable Ordinance CLEAN version 2.wpd CHAPTER DRAFT iii. Refunds: Refund checks will be issued promptly, but no later than either: (1) The customer's next billing cycle following resolution of the request or thirty (30) days, whichever is earlier, or (2) The return ofthe equipment supplied by the Grantee if service is terminated. iv. Credits: Credits for service will be issued no later than the customer's next billing cycle following the determination that a credit is warranted. Section 9-8-17 Rate Regulation A. The Town reserves the right to regulate rates for Basic Cable Service and any other services offered over the Cable System, to the extent permitted by federal or state law. The Grantee shall be subject to the rate regulation provisions provided for herein, and those of the FCC at47 C.F.R., Part 76.900, Subpart N. The Town shall follow the rules relating to cable rate regulation promulgated by the FCC at 47 C.F.R., Part 76.900, Subpart N. B. Except to the extent otherwise expressly permitted by applicable law, Grantee shall provide Cable Service to each resident within the Service Area at a uniform rate. Section 9-8-18 License Fee A. Following the issuance and acceptance of a License, the Grantee shall pay to the Grantor a License Fee in the amount set forth in the License Agreement. B. The Grantor, on an annual basis, shall be furnished a Statement within sixty (60) days of the close of the calendar year, certified by an officer of the Grantee or audited by a Certified Public Accountant, reflecting the total amounts of gross annual revenues and all payments, and computations forthe previous calendar year. Upon ten ( 10) days prior written notice, Grantor shall have the right to conduct an independent audit of Grantee's records, in accordance with generally accepted accounting principles and if such audit indicates a License Fee underpayment of ten percent (10%) or more, the Grantee shall assume all reasonable costs of such an audit. C. Except as otherwise provided by law, no acceptance of any payment by the Grantor shall be construed as a release or as an accord and satisfaction of any claim the Grantor may have for further or additional sums payable as a License Fee under this article or any License Agreement or for the performance of any other obligation of the Grantee. D. In the event that any License Fee payment or recomputed amount is not made on or before the dates specified in the License Agreement, Grantee shall pay as additional compensation an interest charge, computed from such due date, at an Marana Town Code 13 Cable Ordinance CLEAN version 2.wpd CHAPTER DRAFT annual rate equal to the prime lending rate plus one and one-half percent (1-1/2%) during the period for which payment was due. E. License Fee payments shall be made in accordance with the schedule indicated in the License Agreement. Section 9-8-19 Design and Construction Requirements A. Grantee shall not construct any Cable System facilities until Grantee has secured, at its own expense, all necessary permits, licenses or other forms of approval or authorization from Grantor and other cognizant public agencies. B. In those areas of the Town where transmission or distribution facilities of all the public utilities providing telephone and electric power service are underground, the Grantee likewise shall construct, operate and maintain its transmission and distribution facilities therein underground. C. In those areas of the Town where Grantee's cables are located on the above-ground transmission or distribution facilities of the public utility providing telephone or electric power service, and in the event that t he facilities of both such public utilities subsequently are placed underground, then the Grantee likewise shall construct, operate and maintain its transmission and distribution facilities underground, at Grantee's cost. Certain of Grantee's equipment, such as pedestals, amplifiers and power supplies, which normally are placed above ground, may continue to remain in above-ground closures. D. In new residential developments in which all the electric power and telephone utilities are underground, the following procedure shall apply with respect to access to and utilization of underground easements: 1 . The developer shall be responsible for contacting and surveying all Licensed cable operators to ascertain which operators desire (or, pursuant to the terms and provisions of this article and any License Agreement, may be required) to provide Cable Service to that development. The developer may establish a reasonable deadline to receive cable operator responses. The final development map shall indicate the cable operators that have agreed to serve the development. 2. If one (1) or two (2) cable operators wish to provide service, they shall be accommodated in the joint utilities trench on a nondiscriminatory shared basis. If fewer than two (2) operators indicate interest, the developer shall provide conduit to accommodate two (2) sets of cable television cables and dedicate to the Town any initially unoccupied conduit. The developer shall be entitled to recoverfrom Grantor the cost of such initially unoccupied conduit in the event that Grantor subsequently leases or sells occupancy or use rights to any Grantee. 3. The developer shall provide at least ten (10) working days notice of the date that utility trenches will be open to the cable operators that have agreed to Marana Town Code 14 Cable Ordinance CLEAN version 2.wpd CHAPTER DRAFT serve the development. When the trenches are open, cable operators shall have two (2) working days to begin the Installation of their cables, and five (5) working days after beginning Installation to complete Installation. 4. The final development map shall not be approved until the developer submits evidence that: i. It has notified each Grantee that underground utility trenches are to open as of an estimated date, and that each Grantee will be allowed access to such trenches, including trenches from proposed Streets to individual homes or home sites, on specified nondiscriminatory terms and conditions; and ii. It has received a written notification from each Grantee that the Grantee intends to install its facilities during the open trench period on the specified terms and conditions, or such other terms and conditions as are mutually agreeable to the developer and Grantee, orhas received no reply from a Grantee within ten (10) days after its notification to such Grantee, in which case the Grantee will be deemed to have waived its opportunity to install its facilities during the open trench period. 5. Sharing the joint utilities trench shall be subject to compliance with state regulatory agency and utility standards. If such compliance is not possible, the developer shall provide a separate trench for the cable television cables, with the entire cost shared among the participating cable operators. With the concurrence of the developer, the affected utilities and the cable operators, alternative Installation procedures, such as the use of deeper trenches, may be utilized, subject to applicable law. 6. Any cable operator wishing to serve an area where the trenches have been closed shall be responsible for its own trenching and associated costs and shall repair all property to the condition which existed prior to such trenching. E. Grantee shall remove, replace or modify at its own expense the installation of any of its facilities within any Street when required to do so by the Town to allow the Town to change, maintain, repair, improve or eliminate a Street. Nothing in this section shall prevent Grantee from seeking and obtaining reimbursement from sources other than the Town. F. Al the request of any person holding a valid building moving permit and upon sufficient notice, Grantee shall temporarily raise or lower its wires as necessary to facilitate such move upon not less than seventy-two (72) hours advance notice. The direct expense of such temporary changes, including standby time, shall be paid by the holder of the moving permit and Grantee may require payment in advance. Marana Town Code 15 Cable Ordinance CLEAN version 2.wpd CHAPTER DRAFT Section 9-8-20 Technical Standards A. The Grantee shall construct, install, operate and maintain its System in a manner consistent with all applicable laws, ordinances, construction standards, governmental requirements, Federal Communications Commission technical standards, and any standards set forth in its License Agreement. In addition, the Grantee shall provide to the Grantor, upon request, a written report of the results of the Grantee's periodic proof of performance tests conducted pursuant to Federal Communications Commission standards and guidelines. B. Repeated and verified failure to maintain specified technical standards shall constitute a material License violation. C. All construction practices shall be in accordance with all applicable Sections of the Occupational Safety and Health Act of 1970, as amended, as well as all other applicable local, state and federal laws and regulations. D. All Installation of electronic equipment shall be installed in accordance with the provisions of the National Electrical and Safety Code and National Electrical Code, as amended, and as may from time to time be amended. E. Antennae and their supporting structures (towers) shall be painted, lighted, erected and maintained in accordance with all applicable rules and regulations of the Federal Aviation Administration and all other applicable local, state and federal laws and regulations. F. All of Grantee's plant and equipment, including, but not limited to, the antenna site, headend and distribution system, towers, house connections, structures, poles, wire, coaxial cable, fixtures and appurtenances shall be installed, located, erected, constructed, reconstructed, replaced, removed, repaired, maintained and operated in accordance with good engineering practices, performed by experienced maintenance and construction personnel so as not to endanger or interfere with improvements that the Town may deem appropriate to make, or to interfere in any manner with the rights or reasonable convenience of any property owner, or to unnecessarily hinder or obstruct public use of the Streets or pedestrian or vehicular traffic. G. Grantee shall at all times employ ordinary care and shall install and maintain in use commonly accepted methods and devices preventing failures and accidents which are likely to cause damage, injury or nuisance to the public. Section 9-8-21 Trimming of Trees Grantee shall have the authority to trim trees, in accordance with all applicable utility restrictions, ordinance and easement restrictions, upon and hanging over Streets, alleys, sidewalks, and public places of the Town so as to prevent the branches of such trees from coming in contact with the wires and cables of Grantee. Town representatives shall have authority to supervise and approve all trimming of trees conducted by Grantee. Marana Town Code 16 Cable Ordinance CLEAN version 2.wpd CHAPTER DRAFT Section 9-8-22 Use of Grantee Facilities The Town shall have the right to install and maintain, free of charge, upon the poles and within the underground pipes and unused conduits, any wires and fixtures desired by the Town to the extent that such Installation and maintenance does not interfere with existing operations and future use of Grantee. Section 9-8-23 Hold Harmless A. Grantee, under any License operated pursuant to this article, shall agree to indemnify, h old harmless, release and defend the Town, its 0 fficers, boards, commissions, agents and employees from and against any and all lawsuits, claims, causes of action, actions, liability, demands, damages, disability, losses, expenses, including reasonable attorneys' fees and costs or liabilities of any nature that may be asserted by any Person resulting or in any manner arising from the action or inaction of the Grantee in constructing, operating, maintaining, repairing or removing the System, in carrying on Grantee's business or operations in the Town or in exercising or failing to exercise any right or privilege granted by the License. This indemnity shall apply, without limitation, to any action or cause of action for invasion of privacy, defamation, antitrust, errors and omissions, theft, fire, violation or infringement of any copyright, trademark, trade names, service mark or patent, or any other right of any Person, firm or corporation, whether or not any act or omission complained of is authorized, allowed or prohibited by this article or any License Agreement, but shall not include any claim or action arising out of the actions or omissions of Town officers, employees or agents or related to any Town programming or other access programming for which the Grantee is not legally responsible. B. The Town shall promptly notify Grantee of any claims subject to indemnification by Grantee and shall cooperate with all reasonable requests by Grantee for information, documents, testimony or other assistance appropriate to a resolution of such claims. Grantee shall have full responsibility for and control of any action or undertaking directed at the resolution of such claims. Section 9-8-24 Insurance Grantee shall provide insurance as specified in the License Agreement. Section 9-8-25 Records Required and Grantor's Right to Inspect A. Grantee shall at all times maintain: 1. A full and complete set of plans, records and "as-built" maps showing the location of the Cable Television System installed or in use in the Town, exclusive of Subscriber service drops and equipment provided in Subscribers' homes. 2. If requested by Grantor, a summary of service calls, identifying the number, general nature and disposition of such calls, on a monthly basis. A summary Marana Town Code 17 Cable Ordinance CLEAN version 2.wpd CHAPTER DRAFT of such service calls shall be submitted to the Grantorwithin thirty (30) days following its request in a form reasonably acceptable to the Grantor. B. Upon forty-eight (48) hours written notice, and during Normal Business Hours, Grantee shall permit examination by any duly authorized representative of the Grantor, of all License property and facilities, together with any appurtenant property and facilities of Grantee situated within the Town, and all records relating to the License, provided they are necessary to enable the Grantor to carry out its regulatory responsibilities under local, state and federal law, this article and the License Agreement. Such records include all books, records, maps, plans, financial Statements, service complaint logs, performance test results, records of request for service, and other like materials of Grantee. Grantee shall have the right to be present at any such examination. C. If any of the records described in the previous subsection are proprietary in nature or must be kept confidential by state, federal or local law, upon proper request by Grantee, such information obtained during such an inspection shall be treated as confidential. To the extent that any state or federal law requires Grantor to disclose any such records, the Grantor shall be entitled to disclose those records. D. Copies of all petitions, applications, communications and reports submitted by Grantee, or on behalf of or relating to Grantee, to the Federal Communications Commission, Securities and Exchange Commission, or any other federal or state regulatory commission or agency having jurisdiction with respect to any matters affecting the Cable System authorized pursuant to this article and any License shall be made available tot he Town upon request. Copies of responses from the regulatory agencies to Grantee shall likewise be furnished to the Town upon request. Section 9-8-26 Annual Reports A. Grantee shall submit a written end of the year report to Grantor with respect to the preceding calendar year containing the following information: 1. A Summary of the previous year's (or in the case of the initial reporting year, the initial year's) activities in development of the Cable System, including but not limited to, services begun or discontinued during the reporting year. 2. A list of Grantee's officers, members of its board of directors, and other principals of Grantee. 3. A list of stockholders or other equity investors holding five percent (5%) or more of the voting interest in Grantee. 4. Information as to the number of Subscribers and the number of basic and pay service Subscribers. 5. The Town, including its agents and representatives, shall have the authority, during Normal Business Hours, to arrange for and conduct an inspection of Annual Reports required pursuant to this article or a License Agreement. The Marana Town Code 18 Cable Ordinance CLEAN version 2.wpd CHAPTER DRAFT Town shall give the Grantee seventy-two (72) hours written notice of the inspection request. 6. If the requested information is proprietary in nature or must be kept confidential by state, federal or local law, upon proper request by Grantee, such information obtained during such an inspection shall be treated as confidential. To the extent that any state or federal law requires Grantor to disclose any such records, the Grantor shall be entitled to disclose those records. B. All reports and records required under this article shall be furnished at the sole expense of Grantee, except as otherwise provided in this article or the License Agreement. Section 9-8-27 License Violation If Grantee fails to perform in a timely manner any material obligation required by this article or a License granted hereunder, following notice from the Grantor and an opportunity to cure such nonperformance, Grantor may act to remedy such violation in accordance with the following procedures: A. Grantor shall notify Grantee of any alleged material violation in writing by personal delivery or registered or certified mail, and demand correction within a reasonable time, which shall not be less than ten (10) business days in the case of the failure of the Grantee to pay any sum or other amount due the Grantor under this article or the Grantee's License and thirty (30) days in all other cases. B. If Grantee fails either to correct the violation within the time prescribed or to commence correction of the violation within the time prescribed and thereafter after diligently pursue correction of such violation, the Grantor shall then give written notice of not less than twenty (20) business days of a public hearing to be held before the Council. Said notice shall specify the violations alleged to have occurred. C. At the public hearing, the Council shall hear and consider relevant evidence and thereafter render findings and its decision. In the event that the Council finds that a material violation exists and that Grantee has not corrected the same in a satisfactory manner or has not diligently commenced correction of such violation after notice thereof from Grantor and is not diligently proceeding to fully remedy such violation, the Council may revoke the License or impose another penalty permitted by the License agreement. D. The Grantor shall give written notice to the Grantee of its intent to revoke the License on the basis of a pattern of noncompliance by the Grantee, including one or more instances of substantial noncompliance with a material provision of the License. The notice shall setforth with specificity the exact nature ofthe noncompliance. The Grantee shall have sixty (60) days from the receipt of the notice to object in writing and to state its reasons for such objection. In the event the Grantor has not received a satisfactory response from the Grantee, it may then seek termination of the License at a public hearing. The Grantor shall cause to be served upon the Grantee, Marana Town Code 19 Cable Ordinance CLEAN version 2.wpd CHAPTER DRAFT at least ten (10) days prior to the public hearing, a written notice specifying the time and place of the hearing and stating its intent to request termination of the License. E. At the hearing, the Grantor shall give the Grantee an opportunity to state its position on the matter, present evidence and question witnesses, after which it shall determine whether or not the License shall be revoked. The public hearing shall be on the record and a written transcript shall be made available to the Grantee within ten (10) business days. The decision of the Grantor shall be in writing and shall be delivered to the Grantee. The Grantee may appeal such determination to an appropriate court, which shall have the power to review the decision of the Grantor and to modify or reverse such decision as justice may require. Such appeal to the appropriate court must be taken within sixty (60) days of the issuance of the determination of the Grantor. Section 9-8-28 Force Majeure: Grantee's Inability to Perform In the event Grantee's performance of any of the terms, conditions or obligations required by this article or a License grant hereunder is prevented by a cause or event not within Grantee's control, such inability to perform shall be deemed excused and no penalties or sanctions shall be imposed as a result thereof. For the purpose of this Section, causes or events not within the control of Grantee shall include without limitation acts of God, strikes, sabotage, riots or civil disturbances, restraints imposed by order of a governmental agency or court, failure or loss of utilities, explosion, acts of public enemies, and natural disasters such as floods, earthquakes, landslides, and fires. Section 9-8-29 Abandonment or Removal of License Property A. In the event that the use of any property of Grantee within the License Area or a portion thereof is discontinued for a continuous period of twelve (12) months, Grantee shall be deemed to have abandoned that License property. B. Grantor, upon such terms as Grantor may impose, may give Grantee permission to abandon, without removing, any System facility or equipment laid, directly constructed, operated or maintained under the License. Unless such permission is granted or unless otherwise provided in this article, the Grantee shall remove all abandoned above-ground facilities and equipment upon receipt of written notice from Grantor and shall restore any affected Street to its former state at the time such facilities and equipment were installed, so as not to impair its usefulness. In removing its plant, structures and equipment, Grantee shall refill, at its own expense, any excavation that shall be made by it and shall leave all public ways and places in as good condition as that prevailing prior to such removal without materially interfering with any electrical or telephone cable or other utility wires, poles or attachments. Grantor shall have the right to inspect and approve the condition of the public ways, public places, cables, wires, attachments and poles prior to and after removal. The liability, indemnity and insurance provisions of this article and any security fund provided in the License shall continue in full force and effect during the period of removal and until full compliance by Grantee with the terms and conditions of this Section. Marana Town Code 20 Cable Ordinance CLEAN version 2.wpd CHAPTER DRAFT C. Upon abandonment of any License property in place, the Grantee, if required by the Grantor, shall submit to Grantor an instrument, satisfactory in form to the Grantor, transferring to the Grantor the ownership of the License property abandoned. D. At the expiration of the term forwhich the License is granted, or upon its revocation or earlier expiration, as provided for herein, in any such case without renewal, extension or transfer, the Grantor shall have the right to require Grantee to remove, at its own expense, all above-ground portions of the Cable Television System from all Streets and public ways within the Town within a reasonable period oftime, which shall not be less than one hundred eighty (180) days. E. Notwithstanding anything to the contrary set forth in this article, the Grantee may abandon any underground License property in place so long as it does not materially interfere with the use of the Street or public rights-of-way in which such property is located or with the use thereof by any public utility or other cable Grantee. Section 9-8-30 Extended Operation and Continuity of Services Upon either expiration or revocation of the License, the Grantor shall have discretion to permit and/or require Grantee to continue to operate the Cable Television System for an extended period of time not to exceed six (6) months from the date of such expiration or revocation. Grantee shall continue to operate the System under the terms and conditions of this article and the License and to provide the regular Subscriber service and any and all of the services that may be provided at that time. Section 9-8-31 Receivership and Foreclosure A. A License granted hereunder shall, at the option of Grantor, cease and terminate one hundred twenty (120) days after appointment of a receiver or receivers, or trustee or trustees, tot ake 0 ver a nd conduct the business of Grantee, whether in a receivership, reorganization, bankruptcy or other action or proceeding, unless such receivership or trusteeship shall have been vacated prior to the expiration of said one hundred twenty (120) days, or unless: 1. Such receivers or trustees shall have, within one hundred twenty (120) days after their election or appointment, fully complied with all the terms and provisions of this article and the License granted pursuant hereto, and the receivership or trustees within said one hundred twenty (120) days shall have remedied all the faults under the License or provided a plan for the remedy of such faults which is satisfactory to the Grantor; and 2. Such receivers or trustees shall, within said one hundred twenty (120) days, execute an agreement duly approved by the court having jurisdiction in the premises, whereby such receivers or trustees assume and agree to be bound by each and every term, provision and limitation of the License granted. B. In the case of a foreclosure or other judicial sale of the License property, or any material part thereof, Grantor may serve notice of termination upon Grantee and the Marana Town Code 21 Cable Ordinance CLEAN version 2.wpd CHAPTER DRAFT successful bidder at such sale, in which event the License granted and all rights and privileges of the Grantee hereunder shall cease and terminate thirty (30) days after service of such notice, unless: 1. Grantor shall have approved the transfer of the License, as and in the manner that this article provides; and 2. Such successful bidder shall have covenanted and agreed with Grantor to assume and be bound by all terms and conditions of the License. Section 9-8-32 Rights Reserved to Grantor A. In addition to any rights specifically reserved to the Grantor by this article, the Grantor reserves to itself every right and power which is required to be reserved by a provision of any ordinance or under the License. B. The Grantor shall have the right to waive any provision of the License, except those required by federal or state regulation, if the Grantor determines (1) that it is in the public interest to do so, and (2) that the enforcement of such provision will impose an undue hardship on the Grantee or the Subscribers. To be effective, such waiver shall be evidenced by a Statement in writing signed by a duly authorized representative of the Grantor. Waiver of any provision in one instance shall not be deemed a waiver of such provision subsequent to such instance nor be deemed a waiver of any other provision of the License unless the Statement so recites. Section 9-8-33 Rights of Individuals A. Grantee shall not deny service, deny access, or otherwise discriminate against Subscribers, Channel users, or general citizens on the basis of race, color, religion, national origin, age, disability, gender or sexual preference. Nor shall Grantee fail to extend service to any part of the Town within its licensed Service Area on the basis of the income of the residents. Grantee shall comply at all times with all other applicable federal, state and local laws and regulations, relating to nondiscrimination. B. Grantee shall adhere to the applicable equal employment opportunity requirements of federal, state and local regulations. C. Neither Grantee, nor any Person, agency, or entity shall, without the Subscriber's consent, tap or arrange for the tapping, of any cable, line, signal input device, or Subscriber outlet or receiver for any purpose except routine maintenance of the System, detection of unauthorized service, polling with audience participating, or audience viewing surveys to support advertising research regarding viewers where individual viewing behavior cannot be identified. D. In the conduct of providing its services or in pursuit of any collateral commercial enterprise resulting therefrom, Grantee shall take reasonable steps to prevent the invasion of a Subscriber's or general citizen's right of privacy or other personal rights through the use of the System as such rights are delineated or defined by applicable law. Grantee shall not, without lawful court order or other applicable valid legal Marana Town Code 22 Cable Ordinance CLEAN version 2.wpd CHAPTER DRAFT authority, utilize the System's interactive two-way equipment or capability for unauthorized personal surveillance of any Subscriber or general citizen. E. No cable line, wire amplifier, converter, or other piece of equipment owned by Grantee shall be installed by Grantee in the Subscriber's premises, other than in appropriate easements, without first securing any required consent. If a Subscriber requests service, permission to install upon Subscriber's property shall be presumed. Where a property owner or his predecessor has granted an easement including a public utility easement or a servitude to another and the servitude by its terms contemplates a use such as Grantee's intended use, Grantee shall not be required to obtain the written permission of the owner for the Installation of cable television equipment. Section 9-8-34 Conflicts In the event of a conflict between any provision of this article and a License Agreement entered pursuant to it, the provisions of this article shall control, except as may be specifically otherwise provided in the License Agreement. Section 9-8-35 Severability If any provision of this article is held by any court or by any federal or state agency of competent jurisdiction to be invalid as conflicting with any federal or state law, rule or regulation now or hereafter in effect, or is held by such court or agency to be modified in any way in order to conform to the requirements of any such law, rule or regulation, such provision shall be considered a separate, distinct, and independent part of this article, and such holding shall not affect the validity and enforceability of all other provisions hereof. In the event that such law, rule or regulation is subsequently repealed, rescinded, amended or otherwise changed, so that the provision hereof which had been held invalid or modified is no longer in conflict with such law, rule or regulation, said provision shall thereupon return to full force and effect and shall thereafter be binding on Grantor and Grantee, provided that Grantor shall give Grantee thirty (30) days written notice of such change before requiring compliance with said provision or such longer period of time as may be reasonably required for Grantee to comply with such provision. ". Marana Town Code 23 Cable Ordinance CLEAN version 2.wpd CHAPTER DRAFT