HomeMy WebLinkAbout12/16/2014 Study Session Agenda PacketM
RA N
WON
N
MARANA TOWN COUNCIL
STUDY SESSION
NOTICE AND AGENDA
11555 W. Civic Center Drive, Marana, Arizona 85653
Council Chambers, December 16, 2014, at or after 6:00 PM
Ed Honea, Mayor
Jon Post, Vice Mayor
David Bowen, Council Member
Patti Comerford, Council Member
Herb Kai, Council Member
Carol McGorray, Council Member
Roxanne Ziegler, Council Member
Pursuant to A.R. S. § 3 8- 431.02, notice is hereby given to the members of the Marana Town
Council and to the general public that the Town Council will hold a meeting open to the public on
December 16, 2014, at or after 6:00 PM located in the Council Chambers of the Marana Municipal
Complex, 11555 W. Civic Center Drive, Marana, Arizona.
ACTION MAY BE TAKEN BY THE COUNCIL ON ANY ITEM LISTED ON THIS AGENDA.
Revisions to the agenda can occur up to 24 hours prior to the meeting. Revised agenda items
appear in italics.
The Council Chambers are wheelchair and handicapped accessible. Persons with a disability may
request a reasonable accommodation, such as a sign language interpreter, by contacting the Town
Clerk at (520) 382 -1999. Requests should be made as early as possible to arrange the
accommodation.
This Notice and Agenda posted no later than Monday, December 15, 2014, 6:00 PM, at the
Marana Municipal Complex, 11555 W. Civic Center Drive, the Marana Operations Center, 5100
W. Ina Road, and at www.marana.com on the Town Clerk page under Agendas, Minutes and
Recent Actions.
CALL TO ORDER AND ROLL CALL
PLEDGE OF ALLEGIANCE /INVOCATION /MOMENT OF SILENCE
APPROVAL OF AGENDA
Marana Council Meeting Study Session 12/16/2014 Page 1 of 22
CALL TO THE PUBLIC
At this time any member of the public is allowed to address the Town Council on any issue
within the jurisdiction of the Town Council, except for items scheduled for a Public Hearing
at this meeting. The speaker may have up to three minutes to speak. Any persons wishing to
address the Council must complete a speaker card located outside the Council Chambers
and deliver it to the Town Clerk prior to the commencement of the meeting. Individuals
addressing a meeting at the Call to the Public will not be provided with electronic
technology capabilities beyond the existing voice amplification and recording capabilities in
the facilities and the Town's overhead projector /document reader. Pursuant to the Arizona
Open Meeting Law, at the conclusion of Call to the Public, individual members of the
Council may respond to criticism made by those who have addressed the Council, and may
ask staff to review the matter, or may ask that the matter be placed on a future agenda.
DISCUSSION /DIRECTION /POSSIBLE ACTION
DI Relating to Council; Discussion and direction related to the adoption of the Marana
Strategic Plan III (originally adopted 2009 and updated in 2012); its five focus areas -
commerce community innovation heritage, and recreation principle statements
supporting each focus area; and individual initiatives and goals related to each
principle statement (Gilbert Davidson)
EXECUTIVE SESSIONS
Pursuant to A.R. S. § 38-431.03, the Town Council may vote to go into executive session,
which will not be open to the public, to discuss certain matters.
E1 Executive Session pursuant to A.R.S. §38- 431.03 (A)(3), Council may ask for
discussion or consultation for legal advice with the Town Attorney concerning any
matter listed on this agenda.
FUTURE AGENDA ITEMS
Notwithstanding the mayor's discretion regarding the items to be placed on the agenda, if
three or more Council members request that an item be placed on the agenda, it must be
placed on the agenda for the second regular Town Council meeting after the date of the
request, pursuant to Marana Town Code Section 2- 4 -2(B).
ADJOURNMENT
Marana Council Meeting Study Session 12/16/2014 Page 2 of 22
- r
C? RANA -P
11555 W. CIVIC CENTER DRIVE. NIARANA. ARIZ ONA 8 5 6 5 3
Item D1
To: Mayor and Council
From: Gilbert Davidson, Town Manager
Date: December 16, 2014
Strategic Plan Focus Area:
Commerce, Community, Heritage, Recreation, Progress & Innovation
Strategic Plan Focus Area Additional Info:
The Marana Strategic Plan is the Town's policy document setting a strategic vision of the
community through five focus areas - commerce, community, innovation, heritage, and recreation.
Strategic Plan III is a comprehensive update to the overall plan and includes new principle
statements, initiatives, goals, and measurements.
Subject: Relating to Council; Discussion and direction related to the adoption of the Marana
Strategic Plan III (originally adopted 2009 and updated in 2012); its five focus areas -
commerce, community, innovation, herit and recreation principle statements
supporting each focus area; and individual initiatives and goals related to each principle
statement (Gilbert Davidson)
Discussion:
The Marana Strategic Plan is the Council's policy document for the future vision of the community.
It is divided into five focus areas - commerce community innovation herita e, and recreation
Within each focus area are principle statements that describe how Marana should operate. These
principle statements support the long -term vision of each focus area. Each principle statement has
multiple initiatives and goals. The initiatives and goals serve as the working plans until a new
update is adopted by Council, in approximately two years. The working plan is carried out by staff
through various means. Strategic plan items are included in the annual budget document, which is
approved by Council. In addition, individual departments incorporate initiatives and goals into
their work plans and are reported to the Council and public via the Council Executive Report and
other annual review documents.
Strategic Plan III (SPIII) was developed with input from multiple community partners. It started as
a series of Council study sessions in 2013 and individual meetings with Council about the direction
of the Town for the next couple years. Aone -day strategic planning session was held with input
Marana Council Meeting Study Session 12/16/2014 Page 3 of 22
from the Marana Chamber of Commerce, Marana Unified School District, Northwest Fire, and all
department heads and other key staff members. In addition, input from the community was
obtained from neighborhood and community meetings and an on -line submittal form. SPIII builds
upon the first two plans and sets an even brighter future for the Marana community.
This Council Study Session is intended for the Council to review and give any final direction
related to the draft document. Once final direction is given, a final copy will be brought back to the
Council in January 2015 for formal adoption.
Staff Recommendation:
N/A - Available for discussion
Suggested Motion:
Council's pleasure.
Attachments: Strategic Plan III
Marana Council Meeting Study Session 12/16/2014 Page 4 of 22
FOCUS AREA: Commerce
PRINCIPLE STATEMENT 1
We will support commerce and business by being creative and flexible in order to
produce innovative solutions that exceed customer expectations.
INITIATIVES:
1. Update the Land Development Code to enhance simplicity, understanding
and ease of use (Planning, Legal)
a. Engage the business community in the Land Development Code
update by providing opportunities for review, comment and dialogue
b. Explore other jurisdictions' codes for ideas and course of action
c. Identify format and structure
d. Host forums for business community engagement
MEASUREMENT: Complete LDC update within two years from adoption of
Strategic Plan III
2. Continuously review and improve process and procedures in the business
development Center (Development Services)
MEASUREMENT: Achieve 90% or greater approval rating through customer
satisfaction surveys
3. Research and evaluate innovative practices and best practices to enhance
business and commerce development (Planning, Building Safety,
Engineering, Manager's Office)
MEASUREMENT: Departments and teams to allocate at least 20 hours per
year researching and investigating new ideas for possible inclusion as a
business development tool
4. Provide technical licensing and permitting assistance and education support
with state and federal entities for new and existing businesses (Development
Services)
MEASUREMENT: Achieve 90% or greater approval rating through customer
satisfaction surveys
5. Explore /facilitate the use of business attraction and retention tools including
the use of local, state and federal incentive programs (Development Services)
MEASUREMENT: On-going
Strategic Plan III hf22 Marana Council Meetin Stud Session 12/16/2014 Pa
9 Y e 9
6. Create a "solutions team" to facilitate rapid deployment of business inquiries,
help solve process problems and minimize the points of contact for
permitting or other procedures (Development Services, Planning, Building
Safety, Manager's Office)
MEASUREMENT: Achieve 90% or greater approval rating through customer
service surveys
7. Promote the use of the Marana Airport and increase its visibility for business
development opportunities (Airport, Economic Development)
a. Develop a marketing campaign that leverages the advantages of the
Marana Airport as a business (or event) travel destination and
business operations hub
b. Identify and collaborate with local corporations and /or hotels to
market the airport as a business (or event) travel destination for
private /corporate planes
c. Identify targets /recipients of marketing materials
MEASUREMENT: Draft marketing plan complete within two years of
adoption of Strategic Plan III
8. Collaborate with the Marana Chamber of Commerce to update its "Buy Local"
marketing plan with additional strategies such as development of a
credit /debit /gift card program (Economic Development)
MEASUREMENT: On-going
9. Expand the on -line capability of the business development center(Economic
Development)
a. Develop web applications for services and processes to include
application submittal and project tracking
b. Ensure that policies and procedures are on -line, easily located and
understandable
c. Implement on -line bill pay
MEASUREMENT: To be completed within two years of adoption of Strategic
Plan III
10. Create a workforce development strategy, including identification of partner
organizations, including MUSD and higher educational institutions
(Economic Development)
MEASUREMENT: Identification of partners and areas of expertise, inventory
of current and projected business needs (based on Marketing plan)
Strategic Plan III �&22 Marana Council Meetin Stud Session 12/16/2014 Pa
9 Y e 9
11. Develop a marketing plan to promote Marana's economic development
assets to current and potential business (Economic Development)
a. Promote the development of business parks /incubators
b. Identify targeted recipients
MEASUREMENT: Complete within one -year of adoption of Strategic Plan III
12. Utilize and leverage resources of Town to encourage the development of
retail grocery operations in North Marana (Economic Development,
Manager's Office)
a. Investigate all tools and strategies to facilitate the development of a
grocery store in the North Marana area
MEASUREMENT: On-going
13. Leverage the Town's coordinating capability to facilitate customer
interaction with multiple governmental agencies involved in the
development process (Development Services, Planning, Building,
Engineering, Utilities)
a. Designate a single point of customer contact for coordinating the
requirements of multiple special districts (utilities and fire) serving
the Town to facilitate customer service and efficiencies in permitting
and development activities
b. Develop a "master" permit application to include basic information to
be used by all entities, eliminating multiple application forms
c. Explore standardization of permit tracking software or other
electronic workflow tracking among and between different entities
MEASUREMENT: On- going, monitor monthly
PRINCIPLE STATEMENT 2
We will create strategic infrastructure plans that support the attraction and
retention of career - centered business and commerce in our Economic Activity
Centers.
INITIATIVES:
14. Conduct infrastructure studies for the Tangerine Corridor, Tangerine Road /I-
10 Activity Center and the Airport (Engineering, Utilities, Public Works)
MEASUREMENT: To be completed within two years of adoption of Strategic
Plan III
15. Develop design guidelines that create and promote a sense of place and
visual "destination" for downtown Marana (Planning)
a. Engage experts and key stakeholders in developing design guidelines
Strategic Plan III �&22 Marana Council Meetin Stud Session 12/16/2014 Pa
9 Y e 9
b. Establish common design features for the downtown such as street
lighting, signs, public furniture and art, building facades and other
attributes, massing, and pedestrian- friendly streets
c. Identify additional planning and other resources required to make
downtown business - ready, including parking and infrastructure plans
MEASUREMENT: Completion of design guidelines, including process and
schedule for stakeholder /community outreach
16. Prepare a comprehensive public utilities master plan that includes power,
communications and Town infrastructure including consideration of funding
strategies (public and private) (Utilities, Engineering)
MEASUREMENT: Draft plan completed within two years of adoption of
Strategic Plan III
PRINCIPLE STATEMENT 3
We will seek and retain diverse industries and commerce in order to promote
sustainable economic health.
INITIATIVES:
17. Cultivate and participate in state and national partnerships such as Arizona
Commerce Authority (ACA), TREO and Site Selector's Guild (SSG) to promote
Marana and its assets as a community of choice for career - oriented business
and commerce (Economic Development)
MEASUREMENT: Identify partnerships, cost /benefit and key town
representatives
18. Market the town's high quality K -12 education as a compelling factor for
families relocating as part of business /industry recruitment efforts
(Communications and Marketing, Manager's Office)
a. Schedule joint Town Council and MUSD Board meetings
b. Explore, discuss and advance partnership opportunities
c. Collaborate on legislative agenda and advocacy where mutually
beneficial
d. Identify ways to cross - market and promote each entity
MEASUREMENT: On-going
19. Town projects and initiatives should include outreach (where appropriate)
to universities, colleges, and K -12 education as a way to promote educational
opportunities and improved project /initiative outcomes (All departments)
Strategic Plan III lof22 Marana Council Meetin Stud Session 12/16/2014 Pa
9 Y e 9
a. Departments working on specific projects should consider if
individual students, student teams, or entire classes could be utilized
to help assist with the project or initiative
MEASUREMENT: On-going
20. Seek opportunities to attract the physical presence of higher educational
entities for classroom instruction, research, and community investment
(Manager's Office, Economic Development)
MEASUREMENT: On-going
21. Facilitate with the support of the Marana Chamber of Commerce, internship
opportunities at local businesses for students in K -12 and higher educational
institutions (Economic Development)
MEASUREMENT: On-going
22. Implement the tourism master plan and partner with local industry to
expand Marana's tourism outreach (Economic Development)
a. Ensure proper staffing is in place to effectively implement the tourism
master plan
b. Allocate financial resources for marketing and partnership
opportunities
MEASUREMENT: To be completed within one -year of adoption of Strategic
Plan III
23. Allocate Town resources to ensure travel ways, public spaces, parks, public
facilities, and other community spaces are clean, maintained, and present
Marana's high standard of excellence (Public Works)
MEASUREMENT: On- going, monitor monthly
24. Allocate and maximize Town resources to recruit, maintain and expand
businesses and industry (Economic Development)
a. Review and identify financing tools; evaluate tax increment financing
and develop policies as required
b. Create and utilize a "solutions team" for rapid response and
deployment of development related and business
attraction /retention /expansion issues
c. Develop and implement job - shadowing or on- the -job training for
employees involved in the development process to expand town
knowledge base (see also Progress and Innovation Focus area)
Strategic Plan III L22 Marana Council Meetin Stud Session 12/16/2014 Pa
9 Y e 9
MEASUREMENT: On- going, Number of financing tools identified and
evaluated
25. Develop partnerships throughout the state and region to assist Marana in
commercial and industrial development activities (Economic Development)
a. Leverage key staff and elected official participation with local,
regional and state entities engaged in economic development
b. Identify legislative needs; develop draft language; engage in legislative
advocacy to support effort's to attract, retain and expand commerce
and industry
MEASUREMENT: On-going
26. Create a comprehensive Town marketing plan with individual departmental
plans as supporting elements (Communications and Marketing)
a. Consideration should be given to other marketing efforts and the
tourism plan
b. Individual departments should all tie into the Town's marketing plan
ensuring consistency of message and appearance
MEASUREMENT: To be completed within two -years of adoption of Strategic
Plan III
FOCUS AREA: COMMUNITY
PRINCIPLE STATEMENT 1
We will maintain and enhance our reputation as a safe and well - planned
community.
INITIATIVES:
1. Establish, maintain and update a preventive maintenance plan for Town
assets (Public Works, Utilities, Engineering)
a. Identify Level of Service (LOS) standards for parks, sidewalks,
paths, landscaping, and roads
b. Identify timeline for maintenance and improvements
c. Identify proposed funding sources
d. Link maintenance plan to annual budgeting process
MEASUREMENT: LOS maintained, citizen response surveys
2. Provide a responsive, community and service - oriented professional police
department (Police)
a. Ensure facilities and support areas are consistent with current best
practices and professional norms
b. Maintain police response times at or above the national standards.
Strategic Plan III
Marana Council Meeting tud Session 12/16/2014 Page 10 of 22
9 Y 9
c. Implement best practices from Crime Prevention Through
Environmental Design (OPTED) as part of the development review
process.
d. Continue community - policing efforts such as the school resource
officer program, Neighborhood Watch, and Tri -Star (multi- housing
program)
MEASUREMENT: Monitor monthly, ensuring level of service standards
are met
3. Leverage the Town's coordinating capability to facilitate enhanced customer
interaction with multiple governmental and external agencies (All
Departments)
a. Ensure Marana residents and business owners experience excellent
customer service interactions
MEASUREMENT: On- going, monitor monthly
4. Enhance the way - finding sign program (Communications and Marketing,
Engineering, Public Works)
a. Identify and install signs for downtown district and Marana Town
limits /gateway signage
MEASUREMENT: To be completed within two -years of adoption of Strategic
Plan III
5. Maintain updated emergency response, continuity of operations and disaster
recovery plans (Safety and Emergency Management)
a. Identify participants and ensure that staff receives training
b. Establish and maintain regional partnerships for emergency response
and disaster recovery
MEASUREMENT: On- going, monitor monthly
6. Explore and research innovative community planning ideas for incorporation
into processes, procedures, and codes
a. Seek to build a clear sense of place
b. Encourage quality in design and construction
c. Develop incentives, allow flexibility to achieve development
enhancements
MEASUREMENT: On- going, include as part of Land Development Code
update
Strategic Plan III
Marana Council Meeting tud Session 12/16/2014 Page 1 Tof 22
9 Y 9
Update the Land Development Code to include low impact development
standards to provide greater flexibility with design and sensitivity to
environmental concerns (Planning, Legal)
MEASUREMENT: To be completed within two -years of adoption of Strategic
Plan III
PRINCIPLE STATEMENT 2
We will use unique and creative approaches to engage and reach out to citizens.
INITIATIVES:
8. Market Marana as a destination for unique, family - friendly events (Special
Events, Parks, Communications and Marketing)
a. Promote Marana's low -cost or non -cost admission to events to
increase attendance and participation
b. Identify new ways of promoting programs and events
c. Maintain and expand sponsorships through advertising and other
forms of recognition
d. Staff a booth dedicated to Marana services and key initiatives as
signature events to better inform citizens
MEASUREMENT: Attendance, citizen survey, social media comments
9. Evaluate and continuously improve citizen participation and community
outreach (Town Clerk, Manager's Office, Marketing and Communications)
a. Solicit evaluation and feedback from program participants using
survey tools like Survey Monkey
b. Routinely review and update the Marana Citizens' Forum to ensure
current and fresh information
c. Maintain and evaluate metrics on Marana's website and social media
outreach
d. Identify creative options to market the town's website and mobile app
to residents
e. Expand Marana's mobile app to increase use and engagement
f. Develop an ongoing outreach program to inform neighborhoods and
businesses about capital improvement projects and streets
maintenance
MEASUREMENT: On- going, monitor monthly
10. Identify and implement continual improvements to the Town's website to
engage residents, business owners, and visitors (Communications and
Marketing, Technology Services)
a. Implement on -line bill pay services for all departments who collect
fees and fines for general services
Strategic Plan III
Marana Council Meeting tud Session 12/16/2014 Page 1 �of 22
9 Y 9
b. Monitor content on the Town's website and social media sites for
timeliness and depth of information
MEASUREMENT: On- going, monitor monthly, citizen survey
11. Facilitate regular interactions with neighborhood groups, HOAs, and other
community groups (Community Development)
a. Provide Town updates, listen to concerns and issues, and provide a
personalized way to anticipate changes taking place in the community
MEASUREMENT: Attend four community group meetings each quarter, on-
going, monitor monthly
PRINCIPLE STATEMENT 3
We will invest in a well- managed government that provides reliable services and
quality amenities for citizens and businesses.
INITIATIVES:
12. Maintain an accurate infrastructure inventory and align future infrastructure
expansion with planned and /or complimentary capital improvement
projects (Engineering, Public Works)
MEASUREMENT: On- going, monitor every six months
13. Develop policies and procedures to achieve a bond rating of AA or higher
(Finance)
MEASUREMENT: On- going, annual work plan
14. Provide opportunities for training, development, and leadership assignments
to prepare individual employees for advancement opportunities within the
Marana organization (Human Resources, All departments)
MEASUREMENT: On-going
15. Maintain a structurally balanced budget utilizing appropriate revenues with
associated expenses (Finance)
a. Encourage resiliency with the development of each fiscal year budget
MEASUREMENT: Annual budget process
16. Develop a Town -wide public art program to install and showcase unique art
pieces reflecting and celebrating the Marana community (Community
Development)
a. Identify and install a unique Marana art piece in the roundabout near
the Marana Municipal Complex
Strategic Plan III 9
Marana Council Meeting Study 9 Session 12/16/2014 Page 13 of 22
b. Identify criteria and ways to evaluate public art proposals with Town
projects
c. Encourage private development projects to include unique public art
pieces as value added components
MEASUREMENT: Complete within two -years of adoption of Strategic Plan III
17. Identify a financially sustainable long -term solution for the Tortolita
Preserve State Land lease (Legal, Finance, Manager's Office)
MEASUREMENT: Resolution of issue completed within one -year of adoption
of Strategic Plan III
18. Identify creative ways to plan neighborhoods and future growth areas with
meaningful open space, trail connectivity, and active recreation areas
(Planning)
a. Identify opportunities during the development review process to
connect and enhance open -space amenities.
MEASUREMENT: On- going, monitor yearly as part of annual review
19. Identify public transit needs and cost - effective options for facilitating public
transit (Community Development)
MEASUREMENT: On-going
20. Provide annual training for the Council Code of Ethics /Conduct (Town
Manager's Office, Legal)
a. Engage University of Arizona Ethics program to provide specialized
training
MEASUREMENT: Hold annual review
21. Hold annual Council/ Leadership team strategic plan review and goal setting
for budget preparation
MEASUREMENT: Annual meeting held and issues identified for
budget /strategic planning
22. Adhere to the principles and tenets of the Council /Manager form of
government, including the ICMA Code of Ethics (Manager's Office, Legal)
MEASUREMENT: Hold annual review
Strategic Plan III
Marana Council Meeting tud Session 12/16/2014 Pa eWof 22
9 Y 9
Develop a dashboard view of critical indicators for Council and public to better
understand financial, personnel, and program /project status (Finance, Technology
Services, Communications and Marketing)
MEASUREMENT: Monthly update provided on -line and presented at
department head meeting
23. Continually seek and evaluate new water resources to increase the Town's
water portfolio (Utilities)
MEASUREMENT: On-going
FOCUS AREA: INNOVATION
PRINCIPLE STATEMENT 1
We will explore bold ideas and best practices as a catalyst for forward - thinking and
visionary community leadership.
INITIATIVES:
1. Encourage, reward and facilitate innovative ideas (Human Resources)
a. Recognize employees and members of the community through
recognition and rewards programs
b. Identify methods and opportunities for showcasing Marana
achievements
c. Participate in award and recognition events for Town programs,
projects and services as opportunities arise
MEASUREMENT: Program elements implemented within one -year of
adoption of Strategic Plan III
2. Invest in professional development and continuous learning for employees
including education assistance, cross - department staff rotation, job - related
training and certification (Human Resources)
a. Encourage Town staff to seek certifications and credentialing to
expand professional expertise
b. Link employee training to an identified need or goal
MEASUREMENT: On-going
3. Enhance Marana is on -line presence to increase visibility, information -
sharing and community engagement (Technology Services, Communications
and Marketing)
MEASUREMENT: On- going, monitor monthly
Strategic Plan III
Marana Council Meeting Study 9 Session 12/16/2014 Page of 22
4. Develop an on -line educational tool to highlight departments and Town of
Marana services (Manager's Office, Communications and Marketing)
MEASUREMENT: To be completed within one -year of adoption of Strategic
Plan III
5. Research and develop policies that support choices for environmental design
and energy efficient construction (Planning, Engineering)
MEASUREMENT: To be completed within two -years of adoption of Strategic
Plan III
PRINCIPLE STATEMENT 2
We will excel in communication and in the work we produce through internal
collaboration and partnerships.
INITIATIVES:
1. Create and engage multi - disciplinary work teams to ensure that in -house and
external projects incorporate best practices, effective communications, and
serve multiple service delivery goals (All departments)
MEASUREMENT: On-going
2. Facilitate formal and informal two -way communication with employees and
among and between departments to ensure better outcomes and avoid
missed opportunities (All departments)
MEASUREMENT: On- going, monitor monthly with department heads
3. Practice and support team - centered management (Human Resources, All
departments)
a. Define values and best practices
b. Embed into performance management instruments and recruitment
practices
MEASUREMENT: On -going
4. Ensure accurate, timely, and sufficient information is available to employees
and the public on the Town's website, social media sites, and other media
sources (Communications and Marketing, Technology Services)
MEASUREMENT: On- going, monitor weekly
PRINCIPLE STATEMENT 3
Strategic Plan III
Marana Council Meeting Study 9 Session 12/16/2014 Page of 22
We will align our organizational culture and internal processes and procedures to
support an efficient and effective business - focused model for service delivery.
INITIATIVES:
S. Ensure all information systems are current, relevant, and are easily
accessible (Technology Services)
MEASUREMENT: On- going, monitor monthly
6. Enhance the Intranet to better serve employees (Technology Services,
Human Resources, Communications and Marketing)
MEASUREMENT: On- going, monitor monthly
7. Implement performance -based pay philosophy and develop a pay incentive
plan linked to the performance system (Human Resources, Manager's Office)
a. Create a performance -based pay system based on objective criteria
linked to strategic plan goals and cultural values
MEASUREMENT: On- going, Annual review through budget process
8. Identify and implement asuccession /growth development plan for Town
employees (Human Resources, Manager's Office)
MEASUREMENT: On-going
9. Support an organization of excellence through Values in Action initiatives
(Human Resources, Manager's Office))
MEASUREMENT: On- going, monitor monthly
10. Encourage organization and individual leadership through participation in
professional organizations and achievement of professional certifications (All
Departments)
Support individual employee recognition by professional
organizations
MEASUREMENT: On-going
11. Formalize process improvement reviews of Town practices to continually
improve efficiencies and effectiveness (Human Resources, Manager's Office)
MEASUREMENT: On-going
FOCUS AREA: HERITAGE
Strategic Plan III P Marana Council Meeting tud Session 12/16/2014 Pa of 22
9 Y e
9
PRINCIPLE STATEMENT 1
We will seek to preserve the unique history and culture of Marana for generations to
come.
INITIATIVES:
1. Document Marana's history including its neighborhoods and business
districts with maps, photos, written histories, and artifacts (Community
Development, Technology Services, Manager's Office)
a. Work with community partners and heritage organizations to create
oral and written history using traditional and social media outlets
b. Encourage the use of on -line educational resources
c. Develop an inventory of places
d. Identify significant historic properties, areas, images and traditions
e. Begin the planning process for recognizing /preserving historic places
MEASUREMENT: On-going
2. Collaborate with historic preservation organizations (Community
Development, Airport, Parks, Manager's Office)
a. Collaborate with the Heritage Conservancy
b. Partner with the Pima Air and Space Museum and Pinal Air Park to
promote the area's aviation history
c. Plan for museum /cultural exhibits at the Heritage Park such as Cotton
Oil Producer's Gin
d. Seek opportunities to attract cultural and historic displays for public
viewing
e. Provide support to the Heritage Conservancy for the annual Founders'
Day celebration
MEASUREMENT: On-going
3. Update and implement the Heritage Park Master Plan to showcase Marana's
history while maximizing economic development, tourism opportunities and
community events (Manager's Office, Parks)
a. Develop a business plan for the Heritage Park, including engaging
stakeholders
b. Continue implementation of the Heritage Park Master Plan
c. Identify locations for interpretative historic monuments and markers
within the Heritage Park and at various locations of historic
significance around town
d. Capitalize on cotton as the second wedding anniversary gift as an
export tourism product
MEASUREMENT: Yearly progress report
Strategic Plan III 4
Marana Council Meeting tud Session 12/16/2014 Pa �8 of 22
9 Y e
9
4. Develop preservation incentive codes /overlay process to protect any current
or future historical areas (Planning, Community Development)
MEASUREMENT: Identified as part of Land Development Code Update
process
5. Expand and promote Fall Harvest Festival as a showcase of the Marana
quality of life and its farming and ranching roots (Special Events, Parks)
MEASUREMENT: Annual process
6. Identify ways to promote and expand Marana's agricultural interests with
"Farm to Table ", U -Pick, Farmer's markets, field trips, and unique crops
(Special Events)
MEASUREMENT: On-going
7. Strengthen agricultural research and development in the Marana area by
engaging Universities and private interests (Economic Development)
a. Partner with universities, agricultural cooperatives and other
professional /academic organizations to initiate research and
development programs including those involving unique crops
MEASUREMENT: On-going
8. Identify architectural design standards for infrastructure projects that reflect
key attributes and images of Marana's history (Planning)
a. Encourage innovative ways to reflect Marana's history through
architectural design
MEASUREMENT: To be completed within one -year of the adoption of
Strategic Plan III
FOCUS AREA: RECREATION
PRINCIPLE STATEMENT 1
We will design, build and maintain appropriate high quality recreational amenities
to enhance the quality of life for Marana residents and visitors.
INITIATIVES:
1. Expand Marana's Loop system (Planning, Parks)
a. Continue working with partners and neighboring jurisdictions to develop
an extensive multi -use trail system in the Tortolita Mountains
b. Provide connection points, benches, shade, water fountains and
restrooms as part of new park amenities
Strategic Plan III 5
Marana Council Meeting Study 9 Session 12/16/2014 Page of 22
c. Encourage all new residential and commercial developments to find
unique and creative ways to add value and to extend physical linkages to
the Marana Loop system
MEASUREMENT: On- going, monitor with each new development project
2. Pursue recreational and tourism development opportunities and projects
(Parks, Economic Development)
a. Implement recreational aspects of the tourism master plan
b. Support youth and amateur athletic programs as a way to generate
community involvement, recreational tourism, and showcasing
Marana's public facilities
c. Partner with public and private entities to promote Marana as a
recreation destination
d. Continue to promote recreational and tourism opportunities at
regional sporting events
e. Continue partnership with Oro Valley to promote trails and tourism
amenities
MEASUREMENT: On-going
3. Encourage grade- separated path and trail crossings at all arterial streets,
railways and major drainage ways (Engineering, Planning, Parks)
MEASUREMENT: On-going
4. Review and update the Parks Master Plan, aligning the plan with the Town's
strategic vision related to recreation
a. Identify future regional, district, and community parks
b. Identify linkages to tie neighborhoods, commercial centers and other
areas together through bike lanes, trails, multi -use paths, and other
recreational open space areas
c. Seek ways to generate community interest to invest, support, and
volunteer to help establish an even greater parks and recreation
system
MEASUREMENT: Complete update within two -years of adoption of Strategic
Plan III
S. Identify and implement policies and procedures to ensure all projects within
Marana promote the recreation focus area to include connectivity, recreation
spaces, view sheds, multi -modal opportunities, and open space (Parks,
Planning)
MEASUREMENT: On- going, monitor with each project
Strategic Plan III
Marana Council Meeting tud Session 12/16/2014 Pa el0 of 22
9 Y 9
PRINCIPLE STATEMENT 2
We will promote a healthy and active lifestyle through Town programs and
community partnerships.
INITIATIVES:
6. Engage residents with creative and exciting neighborhood programming
events such as movies, concerts, plays, and art exhibits (Special Events,
Parks)
MEASUREMENT: Citizen survey, social media comments, on -going evaluation
of each event
7. Ensure that new development (residential and commercial) includes
connections to pathways and trail systems (Planning, Parks)
MEASUREMENT: Monitor with each project
8. Continue to create path, greenway and trail linkage to parks, recreation
facilities, schools, commercial development and other public infrastructure
(Planning, Parks)
a. Identify a master trails, bike, pathway, sidewalk plan for the Marana
community, linking together the unique and separate development
areas of the community
MEASUREMENT: Monitor with each project, review annually
9. Support a multi -event complex plan for joint -use community centers or
similar assets for a wide range of recreational and cultural amenities
(Manager's Office, Planning, Parks)
MEASUREMENT: On-going
10. Develop "Friends of the Parks" volunteer corps (Parks)
MEASUREMENT: Complete within one -year of the adoption of Strategic Plan
III
11. Seek partnerships with public and private entities to provide programs and
enhanced services (Parks)
a. Develop unique relationships to deliver programs and services
without creating additional long -term financial commitments
MEASUREMENT: On-going
Strategic Plan III
Marana Council Meeting tud Session 12/16/2014 Pa elTof 22
9 Y 9
12. Develop strategies to engage the full spectrum of citizens (youth, young
adults, parents, seniors) in recreational programming and activities (Parks)
a. Utilize partnerships as a way to deliver programming services, if
possible
MEASUREMENT: Monitor monthly, on -going
13. Identify strategies to enhance and expand the Marana Senior program to be
more inclusive, engaging, and dynamic (Parks)
MEASUREMENT: On- going, monitor monthly, customer satisfaction surveys
14. Identify strategies to enhance and expand youth programs and activities with
the goal to attract new families to the Marana community due to the
reputation and service excellence provided by these programs (Parks)
MEASUREMENT: On-going
PRINCIPLE STATEMENT 3
We will capitalize on the uniqueness and value of the Sonoran Desert in our
community planning and tourism attraction efforts.
INITIATIVES:
15. Use recreation facilities and programming as opportunities to highlight the
unique Sonoran Desert (Parks)
MEASUREMENT: On-going
16. Identify regional destinations and recreational areas to showcase, educate
and communicate about the Sonoran Desert (Parks, Economic Development)
MEASUREMENT: On- going, annual review
17. Develop tourism package about Marana's unique geography and recreational
opportunities that can accompany a variety of marketing materials (tourism,
commerce, sporting events) (Economic Development)
MEASUREMENT: Complete within one -year of adoption of Strategic Plan III
Strategic Plan III
Marana Council Meeting tud Session 12/16/2014 Pa eWof 22
9 Y 9