HomeMy WebLinkAboutStudy Session Agenda Packet 3-14-2017 X.Sc."U'
MARANA AZ
ESTABLISHED 1977
MARANA TOWN COUNCIL
STUDY SESSION
NOTICE AND AGENDA
11555 W. Civic Center Drive, Marana, Arizona 85653
Council Chambers, March 14, 2017, at or after 6:00 PM
Ed Honea, Mayor
Jon Post, Vice Mayor
David Bowen, Council Member
Patti Comerford, Council Member
Herb Kai, Council Member
Carol McGorray, Council Member
Roxanne Ziegler, Council Member
Pursuant to A.R.S. § 38-431.02, notice is hereby given to the members of the Marana Town
Council and to the general public that the Town Council will hold a meeting open to the public on
March 14, 2017, at or after 6:00 PM located in the Council Chambers of the Marana Municipal
Complex, 11555 W. Civic Center Drive, Marana, Arizona.
ACTION MAY BE TAKEN BY THE COUNCIL ON ANY ITEM LISTED ON THIS AGENDA.
Revisions to the agenda can occur up to 24 hours prior to the meeting. Revised agenda items
appear in italics.
The Council Chambers are wheelchair and handicapped accessible. Persons with a disability may
request a reasonable accommodation, such as a sign language interpreter, by contacting the Town
Clerk at(520) 382-1999. Requests should be made as early as possible to arrange the
accommodation.
This Notice and Agenda posted no later than Monday, March 13, 2017, 6:00 PM, at the Marana
Municipal Complex, 11555 W. Civic Center Drive, the Marana Operations Center, 5100 W. Ina
Road, and at wwwjna,ra,iaa.z.yov under Agendas and Minutes.
CALL TO ORDER AND ROLL CALL
PLEDGE OF ALLEGIANCEANVOCATION/MOMENT OF SILENCE
APPROVAL OF AGENDA
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CALL TO THE PUBLIC
At this time any member of the public is allowed to address the Town Council on any issue
within the jurisdiction of the Town Council, except for items scheduled for a Public Hearing
at this meeting. The speaker may have up to three minutes to speak. Any persons wishing to
address the Council must complete a speaker card located outside the Council Chambers
and deliver it to the Town Clerk prior to the commencement of the meeting. Individuals
addressing a meeting at the Call to the Public will not be provided with electronic
technology capabilities beyond the existing voice amplification and recording capabilities in
the facilities. Pursuant to the Arizona Open Meeting Law, at the conclusion of Call to the
Public, individual members of the Council may respond to criticism made by those who
have addressed the Council, and may ask staff to review the matter, or may ask that the
matter be placed on a future agenda.
DISCUSSION/DIRECTION/POSSIBLE ACTION
D1 Relating to Animal Control; discussion, direction and possible action regarding the
provision of animal control services within the Town of Marana, including consideration
of continuing the Town's contractual relationship with Pima Animal Care Center
(PACO) and/or direction to pursue alternatives to PACC for animal control services
(Lisa Shafer)
EXECUTIVE SESSIONS
Pursuant to A.R.S. § 38-431.03, the Town Council may vote to go into executive session,
which will not be open to the public, to discuss certain matters.
E1 Executive Session pursuant to A.R.S. §38-431.03 (A)(3), Council may ask for
discussion or consultation for legal advice with the Town Attorney concerning any
matter listed on this agenda.
FUTURE AGENDA ITEMS
Notwithstanding the mayor's discretion regarding the items to be placed on the agenda, if
three or more Council members request that an item be placed on the agenda, it must be
placed on the agenda for the second regular Town Council meeting after the date of the
request, pursuant to Marana Town Code Section 2-4-2(B).
ADJOURNMENT
Marana Council Study Session 03/14/2017 Page 2 of 38
X.Sc.,,U,
MARANA AZ
ESTABLISHED 1977
Council-Study Session D1
Meeting Date: 03/14/2017
To: Mayor and Council
From: Lisa Shafer, Community Development Director
Date: March 14, 2017
Strategic Plan Focus Area:
Not Applicable
Subject: Relating to Animal Control; discussion, direction and possible action regarding the
provision of animal control services within the Town of Marana, including
consideration of continuing the Town's contractual relationship with Pima Animal Care
Center (PACC) and/or direction to pursue alternatives to PACC for animal control
services (Lisa Shafer)
Discussion:
Animal Control for the Town is governed by Title 6 of the Marana Town Code. Section 6-8-1 of
that code gives the authority to any peace officer or town animal enforcement agent to enforce the
provisions of this title and to issue citations for violations of it. Pima County Animal Care officers
have been designated the town animal enforcement agent by intergovernmental agreement
(IGA) since the 1980's. In the early IGAs with the County, animal care services were provided to
the Town at a charge not to exceed $10,000 for the fiscal year once any revenues received were
applied to cover expenditures. Over the years the Town has seen that number escalate to an
anticipated $230,000 this current fiscal year, resulting in a net cost of$130,000 to be paid from
the Town's general fund once offset by the anticipated $100,000 in revenues received from
licensing and adoption fees. The Town's current IGA with the County is set to expire on June 30,
2017. The Town has received a new draft IGA from the County for review and action if the
Town chooses to continue contracting with PACC for all animal control services.
As an alternative to this IGA, staff has spent the better part of the last year exploring the option of
bringing animal control in house and contracting out the sheltering, veterinarian and other support
services with outside providers. This would give the Town the ability to manage animal control
enforcement(including licensing) in our Town as well as provide our citizens with outstanding
responsive animal care services.
Town staff has been researching animal control/care alternatives and associated costs, by
reaching out to other jurisdictions around the state and beyond, to see how each jurisdiction
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handles its animal control operations. Staff has visited multiple municipalities and taken tours of
their facilities as well as ride alongs with their animal control officers. Early this year the Town
also did a request for proposal (RFP) for animal sheltering services. The Town received one
proposal from the Humane Society of Southern Arizona and that proposal is currently under
review. If the Town opts to contract with the Humane Society for sheltering services, the Town
will need to hire its own animal control officers to enforce the Town's animal ordinances. In
addition, the Town will need to establish its own licensing program and any other support
programs (emergency veterinarian services, etc.)
During the study session, staff will present elements of a comprehensive animal control/care
program and seek the Council's input and direction. For the Council's convenience, the County's
proposed IGA for FY 2017 and the Humane Society's proposal for shelter services have been
included in the materials.
Financial Impact:
Fiscal Year: 2018
Budgeted Y/N: Y
Amount: $230,000
For the 2018 fiscal year animal control services with PACC would have to be budgeted at
$230,000 to meet the anticipated demand for services.
Moving to the in-house Marana Animal Control Services model would amount to an approximate
cost of$156,000 within the current FY17 budget and a FY18 budget of$212,000.
Staff Recommendation:
Option 1: Continue negotiations with the County on a new IGA for Animal Control Services for
fiscal year 2018.
Option 2: Create a Town operated Marana Animal Control Enforcement operation (including
licensing) and enter into separate agreements with outside organizations for shelter, veterinarian,
and other support services, to begin July 1, 2017.
Suggested Motion:
Council's pleasure.
Attachments
County Draft IGA for FYI
HSSA Proposal
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INTERGOVERNMENTAL AGREEMENT
BETWEEN
PIMA COUNTY AND THE TOWN OF MARANA
FOR ANIMAL CARE AND ENFORCEMENT SERVICES
This Intergovernmental Agreement (hereinafter "Agreement") is entered into pursuant to A.R.S.
§ 11-952 by and between the Town of Marana (hereinafter "the Town"), a body politic and
corporate of the State of Arizona and Pima County, (hereinafter "the County") a political
subdivision of the State of Arizona.
RECITALS
WHEREAS, the Town desires to enter into an agreement with the County for the provision of
animal control services within the geographical jurisdiction of the Town relating to enforcement
of the Marana Town Code, Title 6 Animal Control, (hereinafter Town Animal Control
Ordinances) as amended from time to time, and having to do with rabies vaccination and dog
licensing requirements, dog license fees, leash laws, sheltering and humane care of surrendered
and stray animals, animal cruelty and neglect, dangerous animals, diseased animals, biting
animals, animal waste, and excessive noise; and
WHEREAS, pursuant to A.R.S. § 11-1013, the County operates the Pima Animal Care Center
for the intake and sheltering of stray and surrendered animals; and
WHEREAS, the County has the experience and expertise to enforce Town Animal Control
Ordinances, and is engaged in certain activities relating to vaccination and licensing activities,
rabies control, stray and surrendered animal intake; and
WHEREAS,the Town and the County may contract for services and enter into agreements with
one another for joint and cooperative action pursuant to A.R.S. § 11-951, et seq.
NOW, THEREFORE, the Town of Marana and the County, pursuant to the above and in
consideration of the matters and things set forth herein, do mutually agree as follows:
AGREEMENT
1.0 Purpose. The purpose of this Agreement is to set forth the responsibilities of the parties
for the provision of animal control services within the geographical jurisdiction of the
Town relating to enforcement of the Town Animal Control Ordinances, as amended from
time to time, and having to do with rabies vaccination and dog licensing requirements, dog
license fees, leash laws, sheltering and humane care of surrendered and stray animals,
animal cruelty and neglect, dangerous animals, diseased animals, biting animals, animal
waste, and excessive noise.
2.0 Term/Effective Date. This Agreement is effective from July 1, 2017 through June 30,
2018. The Parties shall have the option to extend this Agreement for up to four (4)
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additional one (1) year periods or any portion thereof. Any modification, termination, or
extension shall be made by formal written amendment executed by the Parties.
3.0 Scope of Services.
3.1 The County Enforcement Agent, herein before designated by the Pima County Board
of Supervisors to be Pima Animal Care Center (PACC), and all employees
thereunder, shall be referred to as "Town Enforcement Agents" for the purpose of this
Agreement. The Town Enforcement Agents shall,but are not limited to:
3.1.1 Administer and enforce the provisions of the Town Animal Control
Ordinances and State and County law, and all services related thereunder,
including amendments to said laws as may be passed from time to time.
3.1.2 Pursuant to this Agreement, be granted limited police powers necessary from
time to time to carry out duties imposed by this Agreement, together with any
and all such further powers as may be necessary for such agents to engage in
vaccination, licensing, seizure of stray, dangerous, neglected, diseased or
abused animals, and other activities arising from their duties as Town
Enforcement Agents.
3.1.3 Collect such fees as may be rendered applicable by the Town Animal Control
Ordinances. All fees collected by the Town Enforcement Agents as a result of
this Agreement shall be retained by Town.
3.2 The Town Attorney shall prosecute and the Town Court shall handle criminal and
civil matters arising out of the enforcement of the Town Animal Control Ordinances,
as amended, pursuant to this Agreement. All fines collected by the Town Court as a
result of enforcement of the Town Animal Control Ordinances, as amended, shall be
retained by Town.
3.3 Field Enforcement Within Jurisdiction
3.3.1 Complete field services shall be provided from 6:00 a.m. to 9:00 p.m. by two
full shifts of Animal Care Officers operating seven days per week, holidays
included. Emergency enforcement response services will be provided by a
minimum of one Animal Care Officer from 9:00 p.m. to 6:00 a.m. daily,
holidays included.
3.3.2 The County shall provide staffing levels, administrative support, materials,
supplies, and equipment sufficient to ensure the provision of animal control
services in the Town.
3.3.3 Dead animal pickup services shall be provided during one shift operating
seven days per week,holidays included.
3.4 Licensing of Animals
3.4.1 The County shall provide staffing levels, administrative support, materials,
supplies, and equipment sufficient to ensure the provision of licensing
services in the Town.
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3.4.2 The Pima Animal Care Center shall maximize the number of dogs vaccinated
and licensed within the geographical jurisdiction of the Town. Dog
vaccination requirements and spay/neutering information shall be distributed
to all owners of licensed dogs and other interested parties upon request.
3.4.3 License applications shall be processed and returned, electronically or via
mail, to the applicant within ten (10) working days. A licensing reminder
program shall be conducted to improve compliance with license regulations.
3.4.4 Should Pima Animal Care Center consider outsourcing the licensing functions
to take advantage of online registration via the Internet, Pima Animal Care
Center shall ensure that day-to-day licensing and registration operations,
including telephone services,remain equivalent to those currently provided by
the Center.
3.5 Pima Animal Care Center Shelter
3.5.1 The County shall staff, equip, furnish, support and maintain the Pima Animal
Care Center, and provide all facilities and vehicles, including replacements,
maintenance, repair, gasoline, and oil as necessary for the operation of the
Pima Animal Care Center.
3.5.2 Humane treatment of all animals housed at the Pima Animal Care Center shall
be provided, including provision of adequate food, water, shelter, and timely
and appropriate veterinary care in accordance with nationally accepted shelter
care standards. The Pima Animal Care Center shall develop a strategy and
procedures to further reduce euthanasia of saveable animals through effective
adoption and rescue programs. If necessary, animals shall be euthanized in
such a manner that provides for humane treatment of the animal and in
accordance with the standards set forth by the American Veterinary Medical
Association Guidelines for the Euthanasia of Animals: 2013 Edition. Effort
shall be made to decrease shelter intake through but not limited to owner
education and community wide spay/neuter programs.
3.5.3 Animal Welfare Community Outreach. The Pima Animal Care Center shall
refine and increase outreach and educational efforts at schools, neighborhood
association meetings, etc. in order to increase public awareness of health and
safety issues related to animals, to promote responsible ownership/companion
animal guardianship, including compliance with licensing and other Town
Animal Control Codes, and to disseminate information regarding vaccination
clinics, spaying and neutering, and care of animals.
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4.0 Pae. The Town will reimburse the County approximately $215,9251 for Fiscal Year
2017-2018. The County will bill the Town monthly for services. The total cost delineated
in 4.1 below is the estimated cost of service for the Town of Marana. Actual cost may vary
and will be based on documented services provided to the Town or Town residents. Monthly
bills may be adjusted on a quarterly basis as set forth in Section 5.2.1.
4.1 Town will reimburse the County for expenses associated with providing the scope of
services outlined in Section 3. Annual costs of service units are projected below.
The Town may elect to reduce its overall costs by declining or reducing the scope of
Enforcement services provided to Town by County.
Expenses Amount Allocation Basis
Administrative Service
Charges $ 21,757 Ratio of all Services Provided
Operations and Management $ 19,294 Ratio of all Services Provided
Education $ 2,331 Ratio of all Services Provided
Ratio of Enforcement Call
Enforcement $ 49,641 Responses
Licensing $ 27,240 Ratio of Licenses Issued
Shelter $ 58,776 Ratio of Animals Handled
Veterinary Services $ 21,283 Ratio of Animals Handled
Spay/Neuter Services $ 6,966 Per Capita
Community Cat Project $ 8,637 Per Capita
TOTAL $215,925
4.2 Town will reimburse County for County indirect service expenses associated with
providing PACC administrative systems support such as Finance, Human Resources,
Procurement, Legal and other indirect County support services based on the federally
approved internal cost allocation plan. Such services are listed as Administrative
Service Charges.
4.3 Donations to and solicited by PACC are the sole property of PACC and will be
allocated against Town expenses in accordance with PACC fund development
policies. Should budget restrictions prevent the Town from paying for the full Fiscal
Year 2017-2018 intergovernmental agreement amount set out in Section 4.0, the
Town may adjust enforcement service levels and or types to mitigate funding
shortfalls.
1 The annual estimated allocation is based on the average of the previous two full fiscal years'ratio of expenses
incurred in the provision of animal services to the Town as compared to the total expenses for services provided for
all jurisdictions. For example,Fiscal Year 2017/18 allocation to the Town is 2.50%of the total PACC budget and
represents an average of the Town's percent allocation of total animal services expenditures inured by the County
for Services in the Town for Fiscal Years 2014/15 and 2015/16. The County will provide the Town the annual
estimated expenses for PACC and the Town's estimated share of expenditures for Fiscal Year 2018/19 no later than
January 31,2018.
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4.4 All payments received from constituents on behalf of the Town will be deposited
regularly with the Pima County Treasurer's Office into a Fiduciary Agency Account.
The County will submit a statement to the Town monthly for actual costs incurred on
behalf of the Town, and will instruct the Pima County Treasurer's Office to remit to
Town all revenues collected on behalf of the Town on a monthly basis. Any interest
earned on the Account shall be credited to the Town.
5.0 Reporting. The County will provide the Town the following information:
5.1 Monthly:
5.1.1 By jurisdiction, a statement of period-end and year-to-date receipts,
disbursements, and the balance of the County Rabies Control Fund.
5.1.2 By jurisdiction, the percentage of administrative services allocated, the
number and types of dog licenses issued, the number of calls that resulted in a
response from the Pima Animal Care Center,the number of animals processed
at the shelter, the number of animals adopted, the number of animals
euthanized, the number of animals spayed and neutered, the number of dead
animals picked up, the number of animals that died in the kennels and the
number of educational event units performed.
5.1.3 The total Pima County Animal Care adopted budget, including operating
revenues by revenue source and operating expense by type of expense.
5.2 Quarterly:
5.2.1 The County will perform an audit to assure correct cost allocation and to
verify jurisdictional information on a quarterly basis. If, pursuant to
paragraph 4.1,the outcome of the audit indicates an overpayment by the Town
or results in additional funds being due to Town, County shall transfer the
additional funds to the Account within ninety (90) days following the end of
the quarter. If,pursuant to paragraph 4.1 the outcome of the audit indicates an
underpayment by the Town or additional funds being due to the County, the
amount of the underpayment will be billed to the Town by the County in the
next monthly statement.
5.2.2 County will provide to Town on a quarterly basis a data extract or extracts
containing detailed information regarding records of requests for services and
records of revenue attributed to Town. This report shall include the following:
5.2.2.1 Dates of dispatched enforcement calls
5.2.2.2 Activity types of dispatched enforcement calls (e.g., leash law,
stray)
5.2.2.3 Physical address of response site
5.2.2.4 Dates of issuance of licenses
5.2.2.5 Types of licenses issued
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5.2.2.6 Payment received for each license issued
5.2.3 The Town will designate a representative to attend quarterly meetings with
representatives from Pima County Administration, Pima County Health
Department, Pima Animal Care Center and each jurisdiction with which the
County has an Intergovernmental Agreement to provide PACC services.
5.3 Fiscal Year End: The County shall prepare a final financial report for each Fiscal
Year that includes the following information:
5.3.1 By jurisdiction, a statement of period-end and year-to-date receipts,
disbursements, and the balance of the County Rabies Control Fund.
5.3.2 By jurisdiction, the percentage of administrative services allocated, the
number and types of dog licenses issued, the number of calls that resulted in a
response from the Pima Animal Care Center,the number of animals processed
at the shelter, the number of animals adopted, the number of animals
euthanized, the number of animals spayed and neutered, the number of dead
animals picked up, the number of animals that died in the kennels and the
number of educational event units performed.
5.3.3 The total Pima County Animal Care adopted budget including operating
revenues by revenue source and operating expenses by type of expense.
6.0 Legal Jurisdiction. Nothing in this Agreement shall be construed as either limiting or
extending the legal jurisdiction of the Town or the County. This Agreement and all
obligations upon the Town or County arising therefrom shall be subject to any limitations
of budget law or other applicable local law or regulations.
7.0 Audit. The Town shall have the right to audit the books of the County relating to the Pima
Animal Care Center and to the collection of licensing fees and other fines and fees.
8.0 Termination. Either party may terminate this Agreement by giving written notice to the
other party not less than six (6) months prior to the termination date. In the event of
termination, each party shall be liable for its proportionate share of the costs and expenses
incurred or arising out of performance of activities required by this Agreement occurring
prior to the termination date. Termination of this Agreement shall not relieve either party
from liabilities or costs already incurred under this Agreement.
9.0 AssiLynment of Rights. Neither party to this Agreement shall assign its rights under this
Agreement to any other party without written permission from the other party to this
Agreement.
10.0 Construction of Agreement.
10.1 Construction and interpretation. All provisions of this Agreement shall be construed
to be consistent with the intention of the parties as expressed in the Recitals hereof.
10.2 Captions and headings. The headings used in this Agreement are for convenience
only and are not intended to affect the meaning of any provision of this Agreement.
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11.0 Conflict of Interest. This Agreement is subject to the provisions of A.R.S. § 38-511, the
pertinent provisions of which are incorporated herein by reference.
12.0 Severability. In the event that any provision of this Agreement or the application thereof is
declared invalid or void by statute or judicial decision, such action shall have no effect on
other provisions and their application,which can be given effect without the invalid or void
provision or application, and to this extent the provisions of the Agreement are severable.
In the event that any provision of this Agreement is declared invalid or void, the parties
agree to meet promptly upon request of the other party in an attempt to reach an agreement
on a substitute provision.
13.0 No Joint Venture. It is not intended by this Agreement to, and nothing contained in this
Agreement shall be construed to, create any partnership, joint venture, or employment
relationship between the parties or create any employer-employee relationship between the
Town and any County employees or between the County and any Town employees.
Neither party shall be liable for any debts, accounts, obligations or other liabilities
whatsoever of the other, including (without limitation) the other party's obligation to
withhold Social Security and income taxes for itself or any of its employees.
14.0 No Third Party Beneficiaries. Nothing in the provisions of this Agreement is intended to
create duties or obligations to or rights in third parties not parties to this Agreement or to
effect the legal liability of either party to the Agreement by imposing any standard of care
different from the standard of care imposed by law.
15.0 Compliance with Laws. The parties shall comply with all applicable federal, state, and
local laws, rules, regulations, standards, and executive orders, without limitation to those
designated within this Agreement.
15.1 Anti-Discrimination. The provisions of A.R.S. § 41-1463 and Executive Order
Number 2009-09 issued by the Governor of the State of Arizona are incorporated by
this reference as a part of this Agreement.
15.2 Americans with Disabilities Act. This Agreement is subject to all applicable
provisions of the Americans with Disabilities Act (Public Law 101-336, 42 U.S.C.
12101-12213) and all applicable federal regulations under the Act, including 28 CFR
Parts 35 and 36.
16.0 Workers' Compensation. An employee of either party shall be deemed to be an
"employee" of both public agencies, while performing pursuant to this Agreement, for
purposes of A.R.S. § 23-1022 and the Arizona Workers' Compensation laws. The primary
employer shall be solely liable for any workers' compensation benefits, which may accrue.
Each party shall post a notice pursuant to the provisions of A.R.S. § 23-906 in substantially
the following form:
16.1 All employees are hereby further notified that they may be required to work
under the jurisdiction or control or within the jurisdictional boundaries of
another public agency, pursuant to an intergovernmental agreement or contract,
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and under such circumstances they are deemed by the laws of Arizona to be
employees of both public agencies for the purposes of workers' compensation.
17.0 Non-Waiver. The failure of either Party to insist upon the complete performance of any
of the terms and provisions of this Agreement to be performed on the part of the other, or to
take any action permitted as a result thereof, shall not constitute a waiver or relinquishment
of the right to insist upon full and complete performance of the same, or any other covenant
or condition, either in the past or in the future. The acceptance by either Party of sums less
than may be due and owing it at any time shall not constitute an accord and satisfaction.
18.0 Force Maieure. A party shall not be in default under this Agreement if it does not fulfill
any of its obligations under this Agreement because it is prevented or delayed in doing so
by reason of uncontrollable forces. The term "uncontrollable forces" shall mean, for the
purpose of this Agreement, any cause beyond the control of the party affected, including
but not limited to, failure of facilities, breakage or accident to machinery or transmission
facilities, weather conditions, flood, earthquake, lightning, fire, epidemic, war, riot, civil
disturbance, sabotage, strike, lockout, labor dispute, boycott, material or energy shortage,
casualty loss, acts of God, or action or non-action by governmental bodies in approving or
failing to act upon applications for approvals or permits which are not due to the negligence
or willful action of the parties, order of any government officer or court (excluding orders
promulgated by the parties themselves), and declared local, state, or national emergency,
which, by exercise of due diligence and foresight, such party could not reasonably have
been expected to avoid. Either party rendered unable to fulfill any obligations by reason of
uncontrollable forces shall exercise due diligence to remove such inability with all
reasonable dispatch.
19.0 Notification. All notices or demands upon any party to this Agreement shall be in writing,
unless other forms are designated elsewhere, and shall be delivered in person or sent by
mail addressed as follows:
Pima County: Town of Marana:
Francisco Garcia,MD,MPH,Director Gilbert Davidson
Pima County Health Department Town Manager
3950 S. Country Club Road 4100 11555 W. Civic Center Drive
Tucson,Arizona 85714 Marana,Arizona 85653
Kim Janes Lisa Shafer
Chief of External Affairs Director
Pima Animal Care Center Community Development and
Tucson,Arizona 85714 Neighborhood Services
11555 W. Civic Center Drive
Marana,Arizona 85653
20.0 Remedies. Either party may pursue any remedies provided by law for the breach of this
Agreement. No right or remedy is intended to be exclusive of any other right or remedy
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and each shall be cumulative and in addition to any other right or remedy existing at law or
in equity or by virtue of this Agreement.
21.0 Indemnification. Each parry (as "indemnitor") agrees to indemnify, defend and hold
harmless, the other parry (as "indemnitee") from and against any and all claims, losses,
liability, costs or expenses (including reasonable attorney's fees) (hereinafter collectively
referred to as "claims") arising out of the bodily injury of any person (including death) or
property damage, but only to the extent that such claims, which result in
vicarious/derivative liability to the indemnitee, and are caused by the act, omission,
negligence, misconduct, or other fault of the indemnitor, its officers, officials, agents,
employees or volunteers.
22.0 Counterparts. This Agreement may be executed in two or more counterparts, each of
which shall be deemed an original, but all of which together shall constitute one and the
same instrument. The signature pages from one or more counterpart may be removed from
such counterpart and attached to a single instrument.
23.0 Legal Arizona Workers Act.
23.1 Town hereby warrants that it will at all times during the term of this Contract comply
with all federal immigration laws applicable to Town's employment of its employees,
and with the requirements of A.R.S. § 23-214 (A) (together the "State and Federal
Immigration Laws"). Town shall further ensure that each subcontractor who
performs any work for Town under this Contract likewise complies with the State and
Federal Immigration Laws.
23.2 County shall have the right at any time to inspect the books and records of Town and
any subcontractor in order to verify such party's compliance with the State and
Federal Immigration Laws.
23.3 Any breach of Town's or any subcontractor's warranty of compliance with the State
and Federal Immigration Laws, or of any other provision of this section, shall be
deemed to be a material breach of this Contract subjecting Town to penalties up to
and including suspension or termination of this Contract. If the breach is by a
subcontractor, and the subcontract is suspended or terminated as a result, Town shall
be required to take such steps as may be necessary to either self-perform the services
that would have been provided under the subcontract or retain a replacement
subcontractor, as soon as possible so as not to delay project completion.
23.4 Town shall advise each subcontractor of County's rights, and the subcontractor's
obligations, under this Article by including a provision in each subcontract
substantially in the following form:
"Subcontractor hereby warrants that it will at all times during the term of this
Contract comply with all federal immigration laws applicable to Subcontractor's
employees, and with the requirements of A.R.S. § 23-214 (A). Subcontractor further
agrees that County may inspect the Subcontractor's books and records to insure that
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Subcontractor is in compliance with these requirements. Any breach of this
paragraph by Subcontractor will be deemed to be a material breach of this Contract
subjecting Subcontractor to penalties up to and including suspension or termination
of this contract. "
24.0 Israel Boycott Certification. Contractor hereby certifies that it is not currently engaged
in, and will not for the duration of this Contract engage in, a boycott of Israel as defined by
A.R.S. § 35-393.01. Violation of this certification by Contractor may result in action by the
County up to and including termination of this Contract.
25.0 Entire agreement. This instrument constitutes the entire agreement between the parties
pertaining to the subject matter hereof, and all prior or contemporaneous agreements and
understandings, oral or written, are hereby superseded and merged herein. Any exhibits to
this Agreement are incorporated herein by this reference.
IN WITNESS WHEREOF, the County has caused this Agreement to be executed by the
Pima County Board of Supervisors, as attested to by the Clerk of the Board, and the Town
of Marana has caused this Agreement to be executed by the Mayor of the Town of Marana,
upon resolution of the Mayor and Council, as attested to by the Town Clerk.
PIMA COUNTY: TOWN OF MARANA:
Chair,Board of Supervisors Date Town Mayor Date
ATTEST ATTEST
Clerk of the Board Date Town Clerk Date
APPROVED AS TO CONTENT APPROVED AS TO CONTENT
Department Director or designee Date Department Director or designee Date
ATTORNEY CERTIFICATION
The foregoing Agreement between Pima County and the Town of Marana has been reviewed
pursuant to A.R.S. § 11-952 by the undersigned who have determined that it is in proper form
and is within the powers and authority granted under the laws of the State of Arizona to those
CTN17-XXX PACC&Town of Marana Page 10 of 11
Marana Council Study Session 03/14/2017 Page 14 of 38
parties to the Agreement.
Deputy County Attorney Date Town Attorney Date
CTN17-XXX PACC&Town of Marana Page 11 of 11
Marana Council Study Session 03/14/2017 Page 15 of 38
HUMANE
SOCIETY
-n Arizona
of Southev
Animal Sheltering Services
RFP#2016-032
February 2017
Marana Council Study Session 03/14/2017 Page 16 of 38
TOWN OF MARANA ARIZONA REQUEST FOR PROPOSAL (RFP)
#2016-032
ANIMAL SHELTERING SERVICES
1. Qualifications & Experience
a. Executive Summary:
Thank you for offering the Humane Society of Southern Arizona the opportunity to submit a
proposal for Animal Sheltering and Care in partnership with the Town of Marana Animal
Control. The Humane Society of Southern Arizona has been actively providing care and
sheltering of homeless and surrendered companion animals for over 72 years. We are proud to
offer not only superior animal care services, but a full array of services for pets and the people
who love them. All animals sheltered at HSSA are provided with clean, sanitary kennels,
veterinary medical care and enrichment.
HSSA will provide flexible drop off and kenneling for animals brought in by the Town of Marana
Animal Control Officers, including quarantines, and will assist as needed in animal cruelty
investigations and hoarding situations. HSSA will also provide licensing services and bi-annual
Rabies Clinics for the residents of Marana.
To assist with population control and animal health, HSSA has an affordable Spay/Neuter Clinic
available to residents, and provides twice weekly affordable Vaccination Clinics at our facility.
In addition, HSSA offers a free TNR (Trap, Neuter, Return) program to residents for sterilization
of feral and community cats.
For the children in the community, we continue to offer educational opportunities including
classroom presentations, summer programs and various other events throughout the year.
HSSA is audited by an independent auditor annually and the results are available for review.
HSSA takes pride in its transparency regarding our animals and finances.
Thank you for considering HSSA.
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Marana Council Study Session 03/14/2017 Page 17 of 38
b. Identification of the Lead Entity
i. Humane Society of Southern Arizona
ii. 501 (c) 3 charitable organization, C corporation
iii. n/a
iv. 3450 N Kelvin Blvd, Tucson AZ 85716 (current address). New address in late 2017/early
2018—635 W Roger Road, Tucson AZ 85705
v. Brandy Burke, Chief Operations Officer, 3450 N Kelvin Blvd,Tucson AZ 85716,
bburke@hssaz.org, 520-327-6088 x183. Proposal Contact for contract, Clay Bacon,
Chief Financial Officer, 520-327-6088 x124, cbacon@hssaz.org
c. Experience and Technical Competence
i. The Humane Society of Southern Arizona, hereby referred to as HSSA, has been in
existence for 72 years. Our staff is comprised of approximately 95 personnel, including
a Human Resources and Volunteer department, Marketing, Development and
Education departments, Finance team, Clinic and Shelter staff and two (2) offsite
adoption and retail shops and two (2) thrift stores. Currently, HSSA admits 6,000
animals a year and maintains a live release rate of 95% or higher on an annual basis.
This number is comprised of stray, owner released and other agency transfers.
References are included in Attachment A, as requested.
ii. The staff at HSSA assigned to complete the services, possess all relevant experience
necessary as described under the scope of work. All personnel assigned to the work
possess appropriate certifications or registrations as required by Arizona state
agencies, if any. The Humane Society of Southern Arizona is audited yearly by a local
CPA firm, Ludwig Klewer& Company. HSSA maintains all pertinent and necessary
regulatory permits and licenses required to operate and maintain our agency and its
related operations.
d. Project Organization and Key Personnel
The proposed key personnel for the execution of the project are listed below
i. Key Personnel (biographies attached)
Brandy Burke—Chief Operations Officer
• Point of Contact for the Project
• Operational oversight of Clinic, Shelter, Offsite and Human Resources
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Marana Council Study Session 03/14/2017 Page 18 of 38
Christian Gonzalez—Director of Operations
• Direct oversight of all shelter services, including admissions,
adoptions and offsite business models
Pat Braver—Clinic Director
• Direct oversight of all clinic services. Point of Contact for on-site and
remote Vaccination Clinics, Spay/Neuter Clinic
Jennifer Hubbard—Director of IT and Facilities
• Oversees all Facility and Maintenance/grounds upkeep
• Direct oversight of computer systems and animal database
Clay Bacon —Chief Financial Officer
• Direct oversight of HSSA's finances
• Point of Contact for all HSSA contracts and business relations
Inge Koopman-Leyva - Associate Director of Education and Outreach
• Oversees all Education and Outreach services for classroom education
and court mandated animal cruelty and neglect classes
• Point of Contact for outreach efforts in the community
Mike Duffey—Animal Cruelty Investigator
• Point of Contact for animal neglect and cruelty cases
• Member of the ACT(Animal Cruelty Task Force)
ii. HSSA maintains operations 7 days per week, approximately 12 hours per day. HSSA
does not offer overnight staff and is NOT a 24 hour facility.
Hours of Admissions: 9am-4pm Monday-Saturday; 11am-5pm Sunday
Hours of Adoptions: 11am-6pm Monday—Saturday; 11am-5pm Sunday
Phone number: 520-327-6088 extensions 103 and 105 and Operator 100
Fax number: 520-325-7190; email admissions@hssaz.org
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Marana Council Study Session 03/14/2017 Page 19 of 38
The Humane Society of Southern Arizona has adequate staffing levels available daily
to service the needs of the animals in our care. Staff members are cross trained to
assist in areas as business needs vary.
HSSA shall accept animals from designated Town of Marana personnel between the
hours of 9am and 4pm, Monday through Saturday; 11am and 5pm on Sunday.
Admittance of animals outside of these hours should be coordinated with
designated HSSA staff. There shall be no limit to the number of drop offs per day,
and Marana Town officials shall take priority when dropping off stray or confiscated
animals. HSSA will provide a list of HSSA approved and observed holidays where
admissions will not be permitted due to campus closure.
Marana town residents will be asked to schedule an appointment to drop off owner-
relinquished animals. Owner-relinquished drop offs are charged a one-time fee of
$45, to be paid by the owner. HSSA proposes that the Town of Marana consider
covering the $45 fee in cases when an owner is unable to pay the fee. Currently,
owners are not required to pay a fee to PACC and the Town of Marana is billed for
that.
HSSA also offers euthanasia services to the public at a reduced cost—see pricing
posted on website; https://hssaz.org/services/end-of-life-services/
HSSA maintains full staffing during normal business hours and includes: front line
admissions and adoption staff, veterinary and clinic staff; animal care staff and
support staff. HSSA also contracts with the Department of Corrections (DOC), and
employs 8-12 crew members to perform routine kennel cleaning and feeding
protocols.
Optional Animal Pick up by HSSA shall be coordinated on a case by case basis and if
staffing permits. A flat fee of$50 will be charged to the Town of Marana if animal
pick up services are required.
iii. HSSA is prepared to begin accepting animals from Marana residents and Marana
officials at the start date of this accepted proposal, July 1, 2017, at the Kelvin Blvd.
location and late 2017/early 2018 at the Roger Road location.
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Marana Council Study Session 03/14/2017 Page 20 of 38
Database updates to include relevant and necessary record keeping, data capture
for Town of Marana and Marana residents, as necessary and defined in the scope of
work.
HSSA maintains comprehensive records on premises for a period of not less than
three (3) years. HSSA maintains an in house database system that records all
pertinent information on all animals admitted into our care. HSSA will submit
monthly reports including impounds, disposition of animals and fees collected that
are payable to the Town.
HSSA will provide the following information in monthly reports:
• Description of the animal, including its apparent breed, color, size and sex.
Disposition will be indicated only up to and including the last day of the
holding period.
• Who brought in the animal (name and address of resident or animal control
officer), date animal was brought in, where and how the animal was
obtained.
• The animal's owner if claimed up to and including the last day of the holding
period.
• HSSA will advise Town of Marana of all dangerous or potentially dangerous
animals and dog bite incidents.
• HSSA will advise fees collected, if reimbursable or owed to the Town of
Marana.
• HSSA will provide records of licenses sold with names, addresses and license
numbers' on a monthly basis.
2. Method of Approach
A. Proposed Method to Accomplish the Work
L Management and Philosophy
The Humane Society of Southern Arizona has been in operation since 1944. In our
history we have taken in over 1 million animals. The successful operation of an
animal shelter is to quickly assess an animals' well-being, provide necessary medical
care and shorten length of stay. HSSA also believes that we hold an important
responsibility to assess animal behavior and temperament, to deem it safe for re-
homing into our southern Arizona communities. HSSA closely follows Maddie's Fund
guidelines under the "Pet Evaluation Matrix Model" to assess behavioral and
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Marana Council Study Session 03/14/2017 Page 21 of 38
medical conditions, which is also reflected in our SOP. Our current staffing structure
and medical team is set up to accommodate admissions of animals from the Town of
Marana, as well as other partners.
Shelter, kennel and animal care services will be held to the Humane Society of
Southern Arizona's Standard Operating Procedures and to the highest standards of
care and treatment to all animals held in its' possession. Adequate food and water
shall be provided and the shelter shall not be overpopulated. HSSA will have basic
veterinary services available during normal business hours. Pet owners of
impounded animals would remain responsible for all routine and emergency
veterinary care costs.
The shelter does provide means for isolation —not permitting the public to have
access or visits—of animals with police holds, quarantines, or pets held in protective
custody that will not expose other sheltered animals or staff to risk. In the event that
an animal is impounded and boarded by the town of Marana Animal Control Officer
or the Marana Police Department (or designee), or a court order, or placed under
quarantine by a ruling of the state board or County Health department, HSSA will
accept the responsibility to board said animal(s) as required by order or ruling at the
expense of the Town of Marana. Owners of said impounded animals would be
responsible for all costs, but in the event that there is no owner, or the owner does
not pay the required fees, the Town of Marana will be responsible for payment of
such fees and all costs incurred as a result of police or court order, or placement
under quarantine determined by county and state law.
HSSA has an adequate number of dog kennels, cat cages, and isolation facilities for
quarantined animals and animals being held for investigation, based on the
estimated quantity provided by the Town. HSSA is also able to adequately care for
and accept birds and other exotics, and work with species specific rescues to find
long term appropriate placement. The animal shelter is maintained in a clean and
sanitary condition at all times. Our cat holding area kennels do not currently comply
with HSUS guidelines, but will be in compliance at our Roger Road campus. We do
provide enrichment for those animals living in kennels that are not to current animal
sheltering standards. Designated Town of Marana officials do have the right to
enter and inspect the premises during regular business hours, for the purpose of
inspecting the facilities for the conditions mentioned above.
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Marana Council Study Session 03/14/2017 Page 22 of 38
HSSA provides daily cleaning and recognized sanitation of all shelter and kennel
areas, food and water bowls, hallways and equipment; collection and proper
disposal of animal refuse and other medical waste.
HSSA shall be responsible for making reasonable efforts to reunite an animal with its
owner during the 'stray hold period'. After the 'stray hold period' expires, HSSA will
make reasonable efforts to prepare and present animals for adoption, if not claimed
by owner. HSSA maintains broad adoption hours at our main campus location and
two satellite retail stores. HSSA is open 7 days per week to the public.
After the hold period has expired (3 day hold for animals with no identification —
Pima County license tag, or registered microchip; 5 day hold for current license or
registered microchip), responsibility of ownership will transfer from the Town of
Marana to the Humane Society of Southern Arizona. HSSA will use our guidelines to
assess the animal for adoption, transfer or euthanasia, based on health and
temperament of animal. The Town of Marana will be financially responsible for all
costs associated with unclaimed animals during the required hold period. Once the
hold period expires, all financial responsibility will transfer to HSSA.
If an owner comes forward to claim an animal, said owner shall be responsible for all
fees associated with daily boarding, vaccinations, and the cost of spay/neuter
surgery, if required. The Town of Marana shall not be billed by HSSA for those costs.
HSSA has an onsite spay and neuter clinic, offering low cost services to the public as
well as procedures for shelter pets. HSSA offers a twice weekly low cost Vaccination
Clinic at our main campus (Wednesday and Saturday mornings), offering routine
vaccinations and micro-chipping. HSSA also offers free TNR (trap, neuter, return) for
feral and community cats.
HSSA may choose to perform veterinary or medical care during a 'stray hold' if the
care or treatment is deemed necessary by a licensed veterinarian on staff for the
well-being of the animal and the health of the shelter population. Procedures could
be performed in house or by a designated full service veterinary clinic, if deemed
urgent, necessary or an emergency. Town of Marana would be responsible for these
costs. Contagious illnesses (kennel cough, giardia, etc.) will be treated during the
stray hold period and is the responsibility of the Town at a flat fee for medications.
(Attachment B)
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Marana Council Study Session 03/14/2017 Page 23 of 38
HSSA maintains an updated website. www.hssaz.org— keeping our constituents
updated on events, hours of operations, adoptions, contact information and other
relevant information. HSSA proposes a collaborative effort between HSSA and the
Town of Marana to create a web link to Town of Marana, relating to animal control
laws for Town, County and State, licensing fees, as well as any other relevant
information deemed necessary by both entities.
ii. Proiect Schedule
Work to begin at start of accepted proposal,July 1, 2017. HSSA is already set up as
an active and functional animal shelter, and should require no transition plan.
Kenneling shall be prioritized to Town of Marana as per this submittal.
iii. Specific Tasks required by Town Staff
Town of Marana designees should be well versed in the Town, County and State
animal welfare and control laws. HSSA proposes that Marana Animal Control
Officers (ACO's) apply to become active members of the ACT committee (Animal
Cruelty Task Force of Southern Arizona).
ACO's should be trained in appropriate humane response and capture of stray/at
large animals.
ACO's should be trained in accepted protocol for collecting evidence for impounds
and cruelty and neglect cases, including the following, which is not an exhaustive
list: Animal Cruelty statutes, controlling ordinances, felony charging procedures,
felony reporting, impounding of animals, preserving evidence, anonymous
reports/uncooperative witnesses, report writing, restitution, definitions of
abandonment, cruel neglect, mistreatment and intentionally, knowingly or recklessly
causing harm to an animal. ARS 13-2910—Animal Cruelty
HSSA proposes to actively assist in helping collect evidence and supply supporting
documentation to assist Town of Marana in prosecuting felony or misdemeanor
cases. HSSA will also provide the best possible care to rehabilitate animals that have
been neglected, abused or otherwise found to be in need of medical care. HSSA will
also collect evidence on owner—relinquished animals, if suspected neglect or abuse
is notated by an admission counselor or staff veterinarian.
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Marana Council Study Session 03/14/2017 Page 24 of 38
Town of Marana ACO's and designees should communicate regularly with HSSA
designated staff to coordinate drop-offs and special needs in a timely manner.
Grievously injured companion animals should be taken directly to a full service
veterinary clinic in a timely manner.
HSSA proposes to share all relevant guidelines and historical documentation that will
assist Town of Marana ACO's in achieving efficiency in their roles.
The Town will need to provide licensing materials, including tags, for the purpose of
issuing dog licenses to Town residents.
iv. Innovative Approaches
HSSA proposes a comprehensive and collaborative marketing effort between
designated Town of Marana personnel and HSSA personnel, updating residents on
Town changes. Marketing efforts could be accomplished through Direct Mail and
Targeted Social Media ads. Costs would be paid for by Town of Marana. If any costs
were associated with using HSSA platforms for delivery, and requested by Town of
Marana, the Town would be responsible for reimbursement. HSSA has immense
brand recognition and over 40k FB followers, as well as four(4) full time staff
members to help with language and branding efforts.
HSSA will provide assistance, when approved by Town of Marana officials and HSSA
staff, to assist officers and other designees in animal handling training, behavior and
temperament, evidence collection training, and other mutually agreed upon issues
and topics that are representative and in the best interest of HSSA and Town of
Marana. There will be no fees for training which occurs at our facility or in the field,
as this is reflective of HSSA's mission and vision of collaborative efforts between
agencies and municipalities.
v. List of Subcontractors/Partners
HSSA currently works with a variety of full service Veterinary Clinics in southern
Arizona; Pima Pet Clinic, Valley Animal Hospital, Santa Cruz Veterinary Clinic,
Veterinary Specialty Center of Tucson, Sunrise Pet Clinic, Ventana Veterinary Clinic,
and SAVS. This is not an exhaustive list.
HSSA recommends that the Town of Marana create partnership agreements with
local veterinarians for emergency stray situations, when an animal is injured and
needs to be stabilized or euthanized (hit by car, etc.). Twin Peaks, Marana
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Marana Council Study Session 03/14/2017 Page 25 of 38
Veterinary Clinic, Cortaro Farms Veterinary Clinic and Ina Road Emergency Clinic are
in Marana's proximity. HSSA is NOT a full service emergency clinic, and is not
equipped to take in medical emergency situations. However, HSSA is able to take in
stray animals as a transfer from the veterinary clinic, once stabilized.
vi. Education Outreach and Other Services
School Based Humane Education Programs
Through a variety of school-based programs and community outreach, our team of
humane educators reaches people all over southern Arizona. We offer children's
programs beginning at third grade level. Our school-based programs bring humane
education right to the classroom, providing interactive lessons on a variety of topics,
including the Humane Society of Southern Arizona's mission and services, basic pet
care, animal cruelty prevention and animal-related careers.These programs are
offered free to any school in Pima County.
Speakers Bureau—Adult Speaking Engagements and tabling events
The HSSA provides informative and inspirational talks for civic groups, businesses or
professional associations, senior organizations or other service organizations. It's
important to our mission and vision that the community is informed and engaged. A
Speakers Bureau presentation is a great introductory first step. HSSA would offer
scheduled presentations at no cost to the Town of Marana.
Pet Safety and First Aid -This class, developed by veterinarian Michael Lent of
Pantano Animal Clinic and the Humane Society of Southern Arizona, is more than
just a program on how to perform CPR or treat medical emergencies for cats and
dogs. Participants will learn how to prevent emergencies; how to assist their vet in
treating their pet; keep animals safe from local environmental hazards; avoid
poisonous plants and household dangers; and identify and react to cruelty and
neglect issues. And most importantly, lots of prevention!
Court mandated Animal Cruelty Education-The Animal Cruelty Education Program is
a cooperative effort between The Humane Society of Southern Arizona and member
organizations with the Animal Cruelty Taskforce of Southern Arizona. The program's
purpose is to provide adults with the educational background, access to services and
day-to-day skills needed to make them better pet owners. Participants in the
program have all received citations or have been adjudicated of violations relating to
the care and treatment of their or other animals, or have been referred to the
program by the Pima County Justice Courts, Tucson City Courts, behavioral health
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Marana Council Study Session 03/14/2017 Page 26 of 38
care providers or other agencies. The program is not a court of law concerned with
the determination of guilt or innocence, but an opportunity to learn the needs and
problems confronting those individuals and the animals that share their homes and
lives.
HSSA proposes to offer two (2) annual Vaccination Clinics to Marana town residents,
in Marana, at a mutually agreed upon dates) and location(s) to maximize
attendance and compliance with Pima County rabies control laws. HSSA proposes
that the Town of Marana offer an 'amnesty' program in year one (1), offering free
rabies vaccinations to residents who are out of compliance. HSSA would be the
service provider, and Town of Marana would cover, or subsidize, the cost of rabies
vaccinations (payment to HSSA) and waive, or offer, reduced license fees to
residents who show a good faith effort. HSSA would offer other vaccinations and
services, such as Distemper/Parvo vaccinations and micro-chipping, at a low cost to
Marana residents (payment responsibility of resident). Additional information will
be provided in 'other services offered' section.
HSSA proposes to offer two (2) annual adoption events in Marana Town limits for
Marana residents, at a mutually agreed upon date(s), time and location. Standard
pricing on current adoption fees would apply, along with mandatory payment of
licensing fee for dogs. All adopted pets are vaccinated, chipped, licensed (dogs) and
spayed/neutered before transferring ownership to an adopter. HSSA is willing to
consider 'sponsored' adoptions, or waiving or reducing adoption fees, if sponsorship
to cover those fees is obtained.
B. Rules and Regulations
i. Due to the length of HSSA's Standard Operating Procedure Manual and
Medical Treatment Protocol Guideline Manual, these documents will be
shared via a thumb drive to the Town of Marana Procurement Officer for
review.
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Financial Sustainability and Fee Proposal
a. Financial Sustainability and Fees
Year 3-
Year 2- proposed
Estimated Monthly Per Day-24 hour proposed 4% 3.85%
Description Quantity period increase increase
Animal Sheltering Services
Dogs 29 $25 $26 $27
Cats 15 $25 $26 $27
Other 2 $15 $15 $15
One-time
One-time fee One-time fee fee
Emergency Vet Care $50 $50 $50
Non-emergency vet care $25 $25 $25
*Special Intake $35 $35 $35
emergency vet care and other animals, no increase proposed
non-emergency vet care;treatment of contagious diseases during hold period
*Includes Bite case
quarantines(10 days);
Confiscated,Court Case,
Police Request,Owner
Arrested, Potentially
Dangerous or Vicious Dog
HSSA proposes a 4% increase in the daily fee for year two (2) and a 3.85% increase in year three
(3). This staggered increase captures HSSA overhead for staffing and increased operating costs
in the new campus (Roger Road).
H. Following, our quotation for Animal Care and Sheltering Service for the fiscal year beginning
July 1, 2017 through June 30, 2020. The quotation for Basic Sheltering Service is based upon
prior year/average intake.
Basic Sheltering Service—Year One (housing of stray, impounded animals for 3 days): $46,125
based upon projected annual intake of 600 dogs/cats @ $25 per day x 3 days; 25 other @ $15
per day x 3 days.
If an animal leaves our care sooner than the three (3) day holding period (returned to owner,
euthanized), the Town will be charged based upon the actual number of days impounded,
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Marana Council Study Session 03/14/2017 Page 28 of 38
unless claimed by owner. If an animal is returned to owner during or beyond the hold period,
any redemption fees collected will be credited to the Town up to the maximum number of days
that have been billed.
Disease and Contagious Illnesses: On occasion animal shelters do experience contagious
disease outbreaks or epidemics beyond our control, which puts the entire pet population at
risk. While we make every provision to ensure quarantine and isolation of incoming animals,
HSSA reserves the right to limit or manage intake to protect the current population, as well as
any incoming cats and dogs. Town of Marana stray and confiscated animals will take priority
even in these circumstances. HSSA will not be liable for any costs the Town may incur due to a
temporary shelter closure.
Observation/Special Intake Service: Includes Bite case quarantines (10 days); Confiscated,
Court Case, Police Request, Owner Arrested, Potentially Dangerous or Vicious Dog: $35 per day
x number of days impounded. If an animal is returned to owner*, the redemption fees
collected will be credited to the town up to the maximum number of days that have been
billed.
* Return to Owner Animal: The owner or person entitled to the custody of any animal
impounded can redeem such animal by paying impound fees accruing up to the time of such
redemption.
Private Veterinarian/Emergency Veterinary Care: If a pet owner is unable to be located and
the injury or condition is life threatening and treatment is beyond the scope of HSSA Veterinary
services, the animal should be taken to the nearest private contract Veterinarian/Emergency
Animal Hospital. Town will be responsible for the costs of private contracted Veterinarian
services. Once the animal is stabilized, the animal may be transferred to the care of HSSA. The
attending Veterinarian may choose to euthanize to end irremediable suffering if the injury or
condition is not treatable.
Abandoned Animals: Hold the required number of days per state and local laws.
Hoarding Cases: Animals retrieved from a hoarding environment should be surrendered by
owner at time of confiscation. This not only limits the impound time and expense liability to
the Town, but also enables HSSA to make decisions in the best interest of each animal. In the
absence of owner surrender, HSSA suggests a requirement to post bond in the amount of$750
for each animal be mandated by the Town, or follow current Pima County bond requirements.
Any hoarding case would need to be a joint collaboration between HSSA and the designated
Town officials, to ensure capacity is available above and beyond the estimated number of
animals being admitted annually by the Town.
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Licensing: Licensing service will be provided for a processing fee of$4 per license. Fees from
licenses and past due fees collected will be remitted to the Town monthly in arrears, less
processing fees.
Lifesavers Fund: The Town may elect to contribute $5 per altered and unaltered dog licenses
to the LifeSavers Fund. The LifeSavers Fund will allow HSSA to offer a low cost spay/neuter
program for the Town's residents who wish to have their pets spayed or neutered but cannot
afford the surgery. Once residents are qualified, HSSA staff will work with Marana to assist
qualified residents in obtaining spay/neuter services.
Vaccination Clinics: HSSA proposes that the Town consider subsidizing two (2) offsite Canine
Rabies/Licensing Vaccination Clinics at a reduced cost to residents, to ensure dog licensing
compliance in the Town. Rabies vaccination fee is$13, DAPP fee is $12 and Micro-chip fee is
$20, including free life-time registration. If the Town of Marana considers subsidizing a portion
of the rabies vaccination to ensure participation and licensing compliance, HSSA proposes five
($5) co-pay to the resident, with the remainder of the cost to be billed to the Town.
4. Exceptions to this Request for Proposal
M. Supply Controlled Substances
HSSA will not dispense and supply the Animal Control Officers employed by the Town with
controlled substances. Animals requiring euthanasia may be brought to HSSA, or a Veterinary
Clinic that the Town may have a relationship with, for euthanasia on premises by a licensed
Veterinarian operating under authority of HSSA or Premises Permit of a local Veterinary Clinic.
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Attachment A— References Animal Sheltering Services-
RFP#2016-032
Reference 1
Agency Name Graham County Animal Control
Contact Name Terry Cooper
Contact Title County Manager
Contact Address 921 Thatcher Blvd, Safford AZ 85546
Contact Phone Number 928-428-3250
Contact Email Address tcooper@graham.az.gov
Reference 2
Agency Name Friends of Bisbee Animal Shelter
Contact Name Kelly Flannigan
Contact Title President
Contact Address 938 Toveraville Road, Bisbee AZ 85603
Contact Phone Number 917-749-5331
Contact Email Address bisbeefriends@gmail.com
Reference 3
Agency Name Humane Society of the White Mountains
Contact Name Regina Goetz
Contact Title Alternative Placement Coordinator
3121 N Porter Mtn. Rd, PO Box 909, Lakeside AZ,
Contact Address 85929
Contact Phone Number 928-368-5295
Contact Email Address hswmlakeside@&02qil.com
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Attachment B — Price Page Animal Sheltering Services-
RFP#2016-032
Prices must be inclusive of all costs, including but not limited to, direct and indirect costs for
labor, overhead, materials, printing, travel and mileage, postage, etc.
Offerors must complete the Price Page below. The quantities shown are estimated only and
the Town reserves the right to increase or decrease the amounts as circumstances may require.
Offerors may add pricing for other services included but not listed.
Estimated
Monthly Per Day
Description Quantity (24hr period)
Animal Sheltering Services
Dogs 29 $25
Cats 15 $25
Other 2 $15
Emergency veterinary care $50
(Please attach an additional sheet if needed to provide detailed summary of all itemized costs
and service that will be provided by the Offeror as a result of this service contract. Please
provide a flat fee cost for Emergency Veterinary Care of consideration. This fee should not be
included in the cost of the one year contract.)
*See page 12—a. Financial Sustainability and Fees
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Animal Sheltering Services-
RFP#2016-032
Attachment C—Animal Sheltering Services Supplemental Questionnaire
1. Please describe your company's philosophy on adoption and euthanasia.
HSSA believes that all animals deserve a chance. The old misconception that shelter
pets are `broken' is a fading myth. Companion animals end up in shelters and county
pounds for a variety of reasons, from human related issues, financial barriers and a
myriad of other life altering events. HSSA takes a three prong approach: Education and
Outreach to enhance awareness and knowledge, encourage responsible pet ownership
and offer solutions to help keep pets in homes; Prevention, by offering low cost spay,
neuter and vaccine clinics to prevent unwanted litters and unnecessary illnesses;
Adoption and Placement, by enriching a pets' time in our care through programs to
rehabilitate and heal, assessing behavior and helping make matches to find forever
homes.
2. What is your current euthanasia rate?
Since 2014, HSSA's live release rate has been 95% or higher on an annual basis.
3. What is the distance of your facility from the Town of Marana Municipal Complex?
Marana Operations Center?
HSSA current Campus
3450 N Kelvin Blvd to 11555 W Civic Center Drive = 23.3 miles
3450 N Kelvin Blvd to 5100 W Ina Road = 12.5 miles
HSSA New Campus (late 2017/early 2018)
635 W Roger Road to 11555 W Civic Center Drive = 20.1 miles
635 W Roger Road to 5100 W Ina Road = 8.2 miles
4. Will you be able to issue animal licenses on behalf of the Town? If yes, please indicate
how this service will be facilitated and processing fee if any.
HSSA proposes the Town purchase licensing tags and perform licensing in the Town.
HSSA would also keep a secured supply of tags at our main campus and issue licenses at
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time of rabies vaccination or adoption. HSSA proposes a fee similar to the current Pima
County pricing structure of$18 for a 1 year license for altered dogs, $63 for a 1 year
license for unaltered dogs. Licenses processed by HSSA would incur a $4 processing fee,
paid by the Town.
*Late fees assessed to owners should be determined by the Town.
5. The Town is requesting at least two drop off times per day. Please provide additional
information on what your expectations of drop-offs are?
HSSA proposes no limits to the number of drop off times, as long as they are within the
posted admissions operating hours. Exceptions would be accommodated on a case by
case basis.
6. Will you accept owner relinquished animals? If so, explain the process.
HSSA currently accepts owner-relinquished animals by appointment only. HSSA will
make exceptions on emergency cases only. By adhering to appointments, it allows us to
manage our animal population and serve more quickly those most in need, i.e. stray and
confiscate cases. There is a one-time per animal relinquishment fee of$45. The fee for
relinquishment of a litter is $75. Owners will incur the cost of the relinquishment fee,
which will be discussed at time of scheduling the appointment. HSSA proposes the
Town consider paying the one-time relinquishment fee if an owner is unable to
financially cover the fee.
Additionally, HSSA does provide end of life services for owner released animals, at a cost
to the owner
7. Do you offer on-site veterinary services? If so,explain.
HSSA offers on-site veterinary care for stray and existing animals in our care. HSSA is
not a full service veterinary clinic and is not permitted to offer emergency or routine
veterinary care for owned animals.
HSSA does offer on-site Spay/Neuter services and twice weekly Vaccination Clinics to
the public.
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8. Are you licensed to dispense and supply the controlled substances required by the
Animal Control Officers for field captures and euthanasia per the usage shown on
page 5? When will the controlled substances be available after request is made?
Please see the exception notated in 4.a. HSSA recommends the Town partner with a
local full service veterinarian if the Town wishes to have their ACO's trained to perform
humane field euthanasia. HSSA cautions this practice, as many other communities have
recently experienced public scrutiny, as well as social media backlash.
9. What other services can you provide that can benefit the Town of Marana,the
community and Animal Control?
As listed in the proposal: Education and Outreach Services, Vaccination/Licensing
Clinics, Adoption events, etc.
10. Can you provide the community with Public Education with regards to Pet Health and
Safety
Yes. Please reference section under Education, Outreach and other services.
HSSA encourages the Town to consider partnerships which bring additional services to
the Town residents. AsaVet charities operates a mobile spay/neuter service, and may
be willing to provide mobile spay/neuter services in the Town of Marana. Spay and
neuter is a critical first step in encouraging responsible pet ownership. The Town should
consider subsidized or partially subsidized funding sources to encourage residents to
utilize services they may not otherwise pursue.
11. Can you hold Public Adoption events?
As stated in the proposal, HSSA will offer two (2) annual adoption events at a mutually
agreed upon place, date and time.
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Key Personnel — Biography/Resume
Brandy Burke—Chief Operations Officer
Brandy has 8 years' experience with the Humane Society of Southern Arizona.
Initially hired in 2009 to open and manage the first two offsite adoption and retail
stores, she moved to the main campus shelter in 2013 to bring a new approach and
innovative solutions to animal sheltering. Brandy has been the COO of HSSA since
2014. With a B.S. in Business Administration from Eastern Illinois University and
over 20 years' experience in the for profit world, she is thrilled to be putting her
background to use in creating a better community for pets and people.
Christian Gonzalez—Director of Operations
With 14 Years working at the Humane Society of Southern Arizona, Christian is
responsible for the welfare of thousands of animals a year. He oversees admissions
of stray and owner surrendered animals, making sure they get full medical care,
behavioral assessment, enrichment and socialization. Sheltering area also includes
Adoptions and the Lost and Found Department, which assists in reuniting lost
animals with their families. He also manages the operations of both retail and resale
stores at HSSA's satellite locations. Outside of his work responsibilities he has
committed his time to other organizations, including being a proud member of the
Animal Cruelty Taskforce and Tucson Herpetological Society (current Treasurer for
both). His is a regular volunteer for the Reid Park Zoological Society and TMC
Foundation, as well as facilitating nationwide reptile rescue for all reptiles.
Pat Brayer—Clinic Director
With a feral cat as her inspiration, Pat began volunteering at her local open
admission Humane Society that also provided animal control services to four local
jurisdictions in southern California. This eventually led to her becoming President of
the Board of Directors and Acting Executive Director. Her focus included strategic
planning, reinvigorating community support, establishing affordable spay/neuter
and vaccination services, and educating potential adopters of the lifetime
commitment every pet deserves.
During the latter part of her tenure at the Humane Society, she directed the
transition of the newly built Palm Springs Animal Shelter from a city government-run
facility to management by a non-profit volunteer board of directors. Addressing
severe over-capacity, first and foremost was building a highly skilled team of medical
staff to insure the health of the animals and a dedicated kennel staff to insure their
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well-being, and establishment of much needed affordable spay/neuter and
vaccination programs for the Coachella Valley.
Pat's prior career as an international Commercial Director has been the basis for
sound business and management practices, easily translatable to the animal care
field. She is deeply involved in animal care and control causes, and is in constant
pursuit of continuing education in animal care and sheltering best practice.
Having wanted to live in Arizona - and Tucson specifically-for over 30 years, she is
overjoyed to become a part of the Humane Society of Southern Arizona, and to
continue to contribute to the well-being of owned and shelter pets through
progressive sheltering, affordable medical care and prevention of the over-
population of companion animals.
Jennifer Hubbard—Director of IT and Facilities
Jennifer is a native Tucsonan and has been working for the Humane Society of
Southern Arizona for nearly 24 years. Her previous experience also includes working
in several engineering firms in Tucson. She is responsible for all of the I.T. and
physical infrastructure including computers, printers, servers, phones, security,
internet, grounds, vehicles, and other upkeep and maintenance of the physical
properties of the organization. She has created and continues to maintain the
internal database for the tracking of animals that the society cares for. She has a
B.A. from the University of Arizona.
Clay Bacon —Chief Financial Officer
Clay Bacon brings over 30 years of financial management experience to the Humane
Society of Southern Arizona. His career has spanned both the for-profit and not-for-
profit sectors in construction, travel, tourism and hospitality, food distribution, and
healthcare. His expertise includes budgeting, internal control systems, financial and
strategic planning, systems implementations, and financial reporting. He has been
with HSSA since August 2014. He has a B.A degree from the University of Wisconsin
and is a Certified Public Accountant.
Inge Koopman-Leyva - Associate Director of Education and Outreach
14 years' experience with HSSA—oversees classroom education, animal cruelty and
neglect classes. Inge Koopman-Leyva is recognized throughout the region as an
innovative, creative and organized leader in Humane Education serving the
community for the last 14 years in Humane Education. The Education team reaches
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over 5580 children each year visiting classrooms across Pima County. Inge also
teaches the HSSA's pet safety and first aid classes, as well as all the court-mandated
cruelty prevention classes for adults and juveniles convicted of crimes against
animals. She is an active member of the Association of Professional Humane
Educators and the Animal Cruelty Taskforce of Southern Arizona. Inge moved to
Tucson in 2003 after working in New York City for many years as a Veterinary
Technician and Membership Associate for the American Museum of Natural History.
She has her B.A. in Anthropology, with a minor in Sustainable Development, from
Hunter College in NYC.
Mike Duffey—Animal Cruelty Investigator
Mike Duffey is nationally recognized as an animal cruelty investigator, educator,
lecturer, and authority on animal cruelty prevention and investigations. Mike spent
more than 34 years with Arizona's Pima County Sheriff's Department as a Detective
in a variety of assignments, including the role of SWAT operator (1973-2007), as a
Nationally Certified Paramedic ( 1986-1998), and as the first dedicated Detective for
Animal Crimes Investigations (1998). Mike is the co-founder, and the co-chair (1999-
present) of "ACT"the Animal Cruelty Task Force of Southern Arizona. Det. Duffey has
co-authored a training manual for animal crimes investigations ("The TOOLS of
Animal Cruelty Investigations"), and has conducted training for several hundred law
enforcement and animal control officers, Veterinarians, and Prosecuting Attorneys
throughout the "Free World".
Mike is currently an Honorary "Life" Member of the Arizona Veterinary Medical
Association, and on the board of directors for the following Animal Welfare
organizations-
The International Veterinary Forensics Sciences Association (Past President), and
"Equine Voices Rescue &Sanctuary", and "The Humane LINK-Arizona".
He is also a member in good standing for the following organizations-
National Sheriff's Assoc.( "National Coalition on Violence against Animals"), the
Arizona State Bar Assoc-"Animal Law section" the Humane Society of the United
States—"Law Enforcement Council" and "the Arizona Animal Control Officers'
Association". Mike was also a founding member and past President of the "Arizona
Coalition for Equines".
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