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HomeMy WebLinkAboutCouncil Presentation 04-23-2019 Fiscal Year 2019-2020 Manager Recommended Budget BookTABLE OF CONTENTS Table of Contents………………………………………………………….……………………..…..3 Manager’s Message…………………………………………….………..………….…….....……..5 Recommended Investments……………………………………………………………………….11 Governmental Funds Budget Summary……………………………………………………….…17 Enterprise Funds Budget Summary…………………………………………….…………..………29 Department Budget Summaries……………………………………………………………………37 Operating Capital and Projects……………………………………………………………….….109 Carry-Forward Requests…………………………………………………………………………….115 Authorized Personnel…………………………………………………………………………….….119 3 4 MANAGER’S MESSAGE Honorable Mayor and Members of Council: I am pleased to present to you the Manager’s recommended operating budgets for the General Fund, Bed Tax Fund, Highway User Revenue Fund, Water Enterprise Operating Fund, Wastewater Enterprise Operating Fund, and Airport Enterprise Operating Fund. Additionally, included is the recommended Capital Improvement Program General Fund request for fiscal year 2019-2020. These recommended budgets exhibit the Town of Marana’s balanced approach to responsible fiscal policy and positive investment in the community. Every year, we examine closely our goals and accomplishments during the budget development process. We do this to make sure that allocations are aligned with need, and that strategies are resulting in the appropriate outcomes. This past year, we have had many accomplishments across the five Focus Areas of our Strategic Plan, all of which put the Town on a strong footing going into Fiscal Year 2020. Commerce This has been a banner year for commercial development in Marana. The success of the Top Golf opening has added a new dimension of entertainment not only to our community but to the whole Southern Arizona region. The new Hampton Inn and Suites at Marana Center increased our capacity to provide the full range of overnight stay options to visitors. Finally, the advanced medical facilities in the Northwest Emergency Center at Linda Vista and the Carondelet Microhospital at Cortaro are providing our residents and visitors with state-of-the-art healthcare options. With over 800 Single Family Residential permits issued last year, and new multi-family housing such as the Encantada Apartments at the Pines currently being constructed, these commercial investments help to meet the growing demand in Marana. The Marana Regional Airport is one of the Town of Marana’s key assets in Economic Development, and this past year has seen a significant period of growth in its activities. Operating at nearly 90,000 flight operations per year, the Airport serves a wide range of users from hobbyists, to corporate jet traffic, to military training as well, resulting in a diverse customer base for ongoing operations. To support these customers, the Town 5 has completed or is engaged in several strategies, including a $5.5 million reconstruction of the taxiway pavement, and working with the Federal Aviation Administration to develop an Air Traffic Control Tower. The future of the Town of Marana’s Downtown District is one of the top priorities of the Town’s economic development strategies. This year saw significant investment in the road infrastructure in the area, including the construction of the Sandario Road Roundabout and the Marana Road Realignment. In response to these positive investments in the northern Marana community, we have begun to see development interest spur in the private sector. Construction is ongoing at a new multi-tenant commercial center at the northeast corner of the Sandario Roundabout, with new restaurants planned for the area as well. It is these private-sector responses to public investment that show that well-planned, strategic initiatives can provide multiples of economic and community benefit. The Town is always seeking to serve its Development Services customers in the fastest and most effective ways possible. In the past, we have worked to create a more efficient fee structure, gone through rigorous process improvement programs, and improved our forms and applications through the website. This year, we worked to improve the physical environment of our Development Services Center. DSC staff can now work directly with customers at improved customer assistance stations outfitted with the appropriate technology to review plans and get answers to customer questions on the spot. These new arrangements on the front end complement improvements behind the scenes as well. Employees are now situated in areas aligned with their functions, bringing them closer to the customer action so that services can be delivered all that much faster. Community As the fastest growing community in Southern Arizona, Marana has critical infrastructure needs that the Town Council and staff have worked consistently to address. This past year was certainly no different, with several major infrastructure projects coming to a successful close. These projects not only expand capacity for our current residents, but prepare us for future growth as well. Reconstruction of the Ina Interchange at Interstate 10 is nearly at a close, with the ramps and overpass now officially opened for traffic. While business owners are surely breathing a sigh of relief as the roads return to their normal patterns of use, this shift in traffic represents a whole new era in the Ina Commercial Corridor. The Town of Marana made the decision to make the best use of the Ina project, so that when the interchange was finally reopened, it would be opening to a new experience of Marana: fresh streets, new sidewalks, updated landscaping, and soon-to-be-installed lighting along the whole of Ina Road and Aerie Drive within Town limits. We are excited to see the marked impact these changes will have on the Ina Corridor. 6 Other major infrastructure projects included the Tangerine Road Corridor expansion, which provides a four-lane, divided median connection between I-10, Marana, and Oro Valley, serving as a regional corridor. This prepares not only Marana but our neighbors as well for continued commercial and residential growth. With all of this growth comes a need to provide not only new capacity in our roads, but in our water services as well. This year, the Town commissioned its newly expanded Water Reclamation Facility, which is capable of processing 1.5 million gallons per day of wastewater. Directly adjacent to the site resides our Water Recharge Facility, where we can take the treated water from the Water Reclamation Facility and put it back in the aquifer, earning water credits for future development. Water quality is a national issue, but it became a local one in Marana this year. The introduction of potentially hazardous substances into the ground is not something the Town can control if it occurs outside of our jurisdictions, but it is our responsibility to make sure that the water we pull from our wells is the best possible quality for our customers. That is why we began this year to design and construct two new potable water treatment facilities. Through strategic investments in these types of facilities, as well as additional connections between existing well sites, we will be able to develop a secure ongoing water supply for our residents. When it comes to security, Marana is consistently rated as one of the safest communities in the State of Arizona. Our investment in the new Public Safety Facility helps to continue this legacy. With all the advanced tools and technology necessary to lead a 21st Century police force, this facility prepares the Town not only to meet current needs, but the needs of future generations as well. Innovation The Town of Marana’s innovative workforce is dedicated to improved government transparency and customer service through the identification and evaluation of technological tools and applications. The Town rolled out a new mobile app out to the public this year, the Marana Parks app, which connects park users to their favorite parks and activities, giving them up-to-date information on field availability, reservations, and more. In addition, the Town went live with its public facing Laserfiche portal to allow the public to access all of our Town Council records from 1977 to present. Each app and online portal offers a unique user experience that enhances the Town’s customer service to its various residents. Internal applications and equipment are vital components to innovative work spaces. In the public safety sphere the deployment of vehicle cameras in police cars, and migration to the PCWIN system each allow for better transparency and communication. Equally important to applications and equipment are the facilities and infrastructures themselves. The new $22 million Police Facility includes many 7 upgrades such as state-of-the-art training facilities: classrooms, gym, shooting range, and virtual training room. These training spaces are currently being utilized region-wide because of their advanced and exceptional technology. The Town has also constructed Solar Structures that increase energy efficiency and minimize impact on the environment. Through applications, equipment, and facilities the Town of Marana is dedicated to having a cutting edge approach. While we continue to make investments in critical infrastructure, we are also committed to maintaining our assets to extend their useful life. The Annual Road Failure Repair Program identifies road failure issues ahead of time that will help reduce emergency repairs and will allow us to be more proactive with roadway maintenance. This complements the detailed inventory and condition rating of all roadways in Marana. Additionally, with the expansion efforts with the asset management system in Cartegraph there will be more accountability, transparency, and oversight of Town resources. Heritage Marana’s heritage plays a large role in today’s development, special events, and Town offerings. One of the Town’s priorities is to continue the community heritage dialogue while place-making through development and expanded services. This priority has been demonstrated through events like the Town of Marana’s Farm Festival and Founders Day. Offerings like Gastronomy Tours have reinforced this commitment. The Town of Marana hosted the Farm Festival this year at Heritage River Park. It exhibited Marana’s Rodeo and agricultural history. One example was the sunflower display at the event with educational components to teach the public about this type of crop. Individuals from the public were able to take these flowers with them after engaging with our heritage, the agriculture, and educational pieces. Marana Founders’ Day theme this year was the past, present, and future. This was an opportunity to reflect on our heritage, but also how to conserve it through the future within the 2040 General Plan. This year’s Founders’ Day event included an Art Expo that featured local artist and students from the community. The display was showcased in Town Hall and the art was very heritage centric. The Town of Marana has reinforced heritage through Discover Marana events. The two events, Marana Gastronomy Tour and Taste of the Wild: The Marana Wild Foods Gastronomy Tour, are perfect examples. The tours take the community through archaeological sites and exclusive tastings of ancient Sonoran wild foods. It also highlights cultures that farmed and foraged in this area for thousands of years and built the oldest agricultural irrigation canal system found in the United States. 8 Recreation The Town of Marana has completed construction and upgrades for several parks across town: Continental Reserve Community Park upgrades, the Splash Pad and Solar Structure in Crossroads at Silverbell District Park, and the grand opening of Tangerine Sky Park. One major capital project that has moved from 2019 to 2020 is the Honea Heights Pocket Park, a recreation facility that will both complement the Heritage River Park and bring needed amenities to the neighborhood. The Town of Marana continues to further develop trail systems throughout the community. The Tortolita Trail System will be expanded to attract new users through mountain bike and equestrian specific trails. The Santa Cruz Path will be developed through the CalPortland section, connecting North Marana trail users to the greater path system throughout the Marana community and the region at large. This year was a great year in offering recreation activities and funding to underserved populations. Two new inclusive programs, Sensory Swimming Program and the Cape Chase Adaptive Race Event, were offered to community members with special needs and their families. In addition, there was an increase in scholarship programs for individuals needing financial assistance. Not only do these inclusive programs bring recreation to new parts of the community, but it gives the Town an opportunity to interact and engage with residents it may not have before. Recreation staff have worked to develop a concierge approach to customer service, which includes users being surveyed and given the opportunity to rate programs based on their experiences. Overall, they have increased the number of program offerings by 20% with over 30 activities/events available. They have increased program participation and increased program attendance. All of these positive outcomes have further assisted in the collection of feedback data to provide excellent customer service. The recommended spending plan detailed in this budget proposal considers these accomplishments as guide posts for future goals, while also recognizing the diverse challenges we will continue to face in the future. As Marana succeeds and grows, it will need to continue to invest strategically while continually innovating to deliver the best service to its residents and customers. This budget demonstrates a commitment to that vision, and to the tenets of the Strategic Plan. Jamsheed Mehta Town Manager 9 10 RECOMMENDED INVESTMENTS 11 12 Recommended Investments The following outline describes several of the Town’s investments into identified priority areas. The General Fund’s contributions to these are detailed below. These investments represent additional costs that are included within the recommended budget, the summaries of which are presented later in the document. I. Employee Compensation and Benefits Investment = $1,702,645 ($1,597,887 General Fund) a. Performance pay adjustments - $1,096,844 ($980,267 General Fund)  Up to 3.5% team performance pay adjustment added to base pay or lump sum for those at the top of their pay range  Eligibility and other criteria apply b. Other pay and benefits - $605,761 ($617,620 General Fund)  Includes health, retirement, disability insurance, etc. 1. Employee Retirement – $281,209 ($260,493 General Fund) 2. Health Insurance & other benefits - $184,552 ($219,127 General Fund) 3. Parental Leave program – $48,000 (General Fund) 4. Employee Rewards and Recognition program – $51,000 (General Fund) 5. Costs related to additional employee paid holiday – $41,000 ($39,000 General Fund) II. Resources and Tools Investment - $3,770,363 ($2,414,363 General Fund) a. Vehicle & equipment purchases $2,078,500 ($1,489,500 General Fund) b. Technology  Permitting, code enforcement, business license software - $125,000 (General Fund) 13  Virtual Machine Disaster Recovery software - $60,000 (General Fund)  Utility billing software - $100,000 (Water Fund) c. Facilities  MMC campus drainage improvements - $126,125 (General Fund)  Furniture Replacement Program for aging and broken furniture - $35,000 (General Fund)  MOC campus maintenance and improvements - $92,500 (General Fund) d. Recreation  Park Enhancements - $84,000 (General Fund)  Other Recreation Enhancements - $35,300 (General Fund)  Pickleball court conversions - $22,500 (General Fund) III. Strategic Positions The following table lists the new full time equivalent (FTE) positons added: Working Position Title FTE Department Funding Source Code Enforcement Officer I 1.00 Community & Neighborhood Services General Fund Business Process Supervisor 1.00 Parks & Recreation General Fund Park Maintenance Supervisor 1.00 Parks & Recreation General Fund Police Officer 3.00 Police General Fund Equipment Operator 1.00 Public Works General Fund Facilities Technician II 1.00 Public Works General Fund Traffic Technician I 1.00 Public Works General Fund Water Billing Specialist 0.40 Water Water Fund Water Quality Technician 2.00 Water Water Fund Total FTE Changes 11.40 The addition of key positions is critical in maintaining service levels. This is especially true in a fast growing community like Marana. For example, the new Code Enforcement position will provide for increased coverage as new homes are built in Marana. Similarly, the addition of three new Police Officers will allow the Town to continue to provide exceptional service levels, even as the community continues to grow. Two new Parks & Recreation positions will ensure that as popularity in the Town’s parks and programs increase each year, quality of service does not deteriorate. Finally, the addition of two Water Quality Technicians will provide much needed support to help monitor and maintain the soon to be completed Water Treatment Campuses. 14 Multi-year FTE Position Change Summary The following table shows the change in authorized positions by FTE over the past four fiscal years. Mid-year FTE Position Change Summary The following table highlights mid-year FTE changes and reclassifications by position title and department for positions that were vacant and unfilled for an extended period of time. Changes are only considered if they help advance one of the five focus areas of the Town’s Strategic Plan. Previous Position Title Previous Department Revised Position Title Revised Department Civil Engineer Engineering Asset Systems Administrator Finance Real Property Acquisition Agent Engineering Revenue & Customer Service Manager Finance Environmental Project Manager Planning Senior Planner Planning Planning Director Planning Community Services Specialist Community Services FY2017 FY2018 FY2019 FY2020 Budgeted FTE 348.63 355.75 363.75 375.15 Position change from previous year 9.90 8.00 8.00 11.40 Percentage change from previous year 3% 2% 2% 3% 15 16 GOVERNMENTAL FUNDS BUDGET SUMMARY 17 18 Governmental Funds Budget Summary General Fund The following General Fund summary is structurally balanced with ongoing revenues supporting ongoing services and programs. One-time resources support one-time projects and programs. Of the amounts included below, $44.8 million represents ongoing costs and $5.8 million represents one-time costs. Summary of General Fund Recommended Budget Fiscal Year 20201 Note 1: Both the FY2019 and FY2020 budgets shown here exclude contingency which may only be utilized when approved by Council. The FY2020 budget will include a contingency appropriation. Revenues FY2019 FY2020 Recommend $ Change % Change Sales tax revenues 26,284,560$ 26,910,247$ 625,687$ 2.4% Intergovernmental revenues 11,748,196 12,840,139 1,091,943 9.3% Licenses, fees & permits 4,818,090 4,877,700 59,610 1.2% Charges for services 518,637 494,750 (23,887) -4.6% Fines and forfeiture 585,000 402,000 (183,000) -31.3% Grants and contributions 247,757 209,600 (38,157) -15.4% Investment income 185,000 350,000 165,000 89.2% Miscellaneous revenues 568,769 673,919 105,150 18.5% Total Revenue 44,956,009$ 46,758,355$ 1,802,346$ 4.0% Expenditures Personnel & benefits 29,860,421$ 31,320,308$ 1,459,887$ 4.9% Contracted services 7,728,240 7,835,679 107,439 1.4% Operating supplies & equip 5,687,079 4,437,589 (1,199,490) -21.1% Capital outlay 1,191,418 2,540,100 1,348,682 113.2% Total Expenditures 44,467,158$ 46,183,676$ 1,716,518$ 3.7% Over/(Under)488,851$ 574,679$ 85,828$ 17.6% Other Sources and (Uses) Transfers out (4,302,646) (4,561,182) (258,536) 6.0% Total Sources and (Uses)(4,302,646) (4,561,182) (258,536) 6.0% Change in fund balance (3,813,795)$ (3,986,503)$ (172,708)$ 4.5% 1919 The following describes major changes between fiscal years: Revenues: • Sales tax revenues – Anticipated overall tax revenue growth of 2.4% includes anticipated increases of 2.9% in retail, 10.0% in restaurants and 11.6% in hotel taxes paid. However, a significant reduction in contracting taxes reduces the overall average increase to 2.4%. This reduction in contracting taxes was anticipated and is associated with the completion of major capital projects like Ina Road Traffic Interchange, police facility and Tangerine Road projects. • Intergovernmental revenues – The shared revenue estimate is based on HB2483, which authorizes the State of Arizona to utilize annual Federal Census population estimates as the basis for allocating state shared revenues to Arizona cities and towns. The intergovernmental revenue estimate shown here is based upon a preliminary estimate provided by the League of Arizona Cities and Towns. The final Federal population estimate and shared revenue numbers will be provided to cities and towns by mid-May. Therefore, the revenue estimate presented in the summary above could change significantly if the Federal Census estimates used for the final shared revenue allocation are materially different than the population estimates used in the above estimate. • Licenses, fees & permits – The majority of this revenue is attributable to single family residential permits (SFR’s). Budgeted SFR’s for fiscal year 2020 are 735. • Charges for services revenue – This revenue stream is primarily comprised of user fees the Town charges for specific services rendered. A slight decrease is expected as fees are routinely reviewed for costs-of-service and equity. • Fines and forfeiture – A decrease in this revenue stream is due to an anticipated decline in the number of court fines issued. This decline is an overall national trend. Expenditures: • Personnel and benefits – The changes in personnel costs include the addition of the new strategic positions listed earlier as well as the costs for all other compensation and benefit changes. • Contracted Services – Slight budget increases to contracted services are primarily associated with design costs in regards to remodel and enhancements to areas of the MMC campus. 20 • Operating supplies & equipment – A 21% decrease of $1.2 million is due to several large one-time projects that were planned in FY2019; such as the PCWINN upgrade and facilities projects. • Capital Outlay – Costs associated with capital outlay include the purchases of vehicles and equipment as well as construction costs to remodel MMC B-building for Water, Parks & Recreation and Courts. • Transfers out – In addition to required debt service transfers, the General Fund budget for FY2020 includes transfers for planned capital projects and cash matches for potential grant awards. Also shown is a transfer to the Water and Wastewater Funds for debt service payments. • Change in Fund Balance – The General Fund is structurally balanced with ongoing expenses financed with ongoing revenues. Reserves are, by definition, a one-time resource which can only be deployed toward one-time projects and programs. For fiscal year 2019-2020, utilization of $4.0 million of reserve balances is related to one-time expenses most of which are comprised of carry-forward amounts related to important one-time initiatives that were not completed in the previous fiscal year. 21 The following charts present the overall General Fund sources and uses of projected resources. Sales tax revenues $26.9M, 58% Intergov' revenues $12.8, 27% Licenses, fees & permits $4.9M, 10% All others $2.1M, 5% FY2019-2020 General Fund Revenue Sources Personnel & benefits $31.3M, 62% Contracted services $7.8M, 15% Operating supplies & equip $4.4M, 9% Capital outlay $2.5M, 5% Transfers out $4.6M, 9% FY2019-2020 General Fund Expenditure Uses 22 General Fund Reserve Balances Fund balance reserves provide the Town with the liquidity to meet current cash needs, the capacity to invest in key initiatives and flexibility in determining how certain items are funded. Recognizing the importance of healthy reserve balances, Town Council adopted a target, minimum reserve balance of 25% of estimated revenues for the budget year. As depicted in the chart below, the Town exceeded the minimum reserve balance in all fiscal years. The Town has been modestly adding back to General Fund reserve balances since fiscal year 2008-2009 to a recent high of $29.6 million at the end of fiscal year 2017-2018. General Fund balances are estimated to increase by approximately $2.8 million by end of fiscal year 2018-2019. This is attributed to revenue estimates that are anticipated to modestly outperform budgeted expectations at 107% in addition to expenditure estimates to be slightly under budgeted expectations at 87%. The majority of unspent funds is related to one-time projects that will be brought forward in the next fiscal year. The estimated dip in reserves for fiscal year 2019-2020 is driven by planned one-time General Fund investments in operating capital and other projects, some of which is carry-forward from the current fiscal year. This estimate also anticipates a transfer out of the General Fund for debt service related to the two Water Treatment Campuses. The numbers included in the General Fund summary and the fund balance represented above exclude any use of contingency. As mentioned above, reserves are, by definition, a one-time resource which can only be deployed toward one-time projects and programs. Often the nature of these one- time project uses is beyond the normal operating capital needs of the organization. Often times, the use of reserves may advance an important initiative. 22.8 25.0 29.6 32.4 28.4 $0 $5 $10 $15 $20 $25 $30 $35 $40 2015-16 2016-17 2017-18 2018-19 Estimated 2019-2020 BudgetedMillions General Fund Reserve Balances Fund Balance 25% Coverage 23 The chart and table below depict the possible impact on reserves should all projects under consideration move forward in the amounts originally requested. Estimated Fund Balance @6/30/19 $ 32,368,948 Project Carry Over 1,574,322 FY2019-2020 Projects 412,709 Transfers to Other Funds 2,012,636 Restricted for Debt Service 2,500,546 Due from Wastewater 3,111,943 Due from Airport 2,013,701 Target Reserve 11,689,589 Unassigned $ 9,053,502 Project Carry Over $1.6M, 5% Transfers to Other Funds $2.0M, 6% Restricted for Debt Service $2.5M, 8% FY2020 Projects $0.4M, 1% Due from Wastewater $3.1M, 10% Due from Airport $2.0M, 6% Target Reserve $11.7M, 36% Unassigned $9.0M, 28% General Fund Balance 24 Bed Tax Fund The Bed Tax Fund accounts for the discriminatory portion of the transient lodging (bed tax) rate which exceeds the Town’s regular tax rate on other businesses. This portion must be used exclusively for the promotion of tourism as required by A.R.S. § 9- 500.06(C). Summary of Bed Tax Fund Recommended Budget Fiscal Year 2020 The following describes major changes between fiscal years: Revenues: • Sales tax revenues – The anticipated bed tax revenue increase of 12.8% is consistent with the continued increased trend in average occupancy and overage rates, as well as the recent addition of a hotel in Marana. Revenues will continue to advance the Town’s tourism initiatives including the Discover Marana website. Expenditures: • Operating Supplies & Equipment – The changes in operating costs include the addition of a restricted budget that is reserved for contingency and possible unanticipated events. Revenues FY2019 Budget FY2020 Recommended $ Change % Change Sales revenues 1,088,016$ 1,227,600$ 139,584$ 12.8% Miscellaneous revenues - - - 0.0% Total Revenue 1,088,016$ 1,227,600$ 139,584$ 12.8% Expenditures Personnel & benefits 116,477$ 129,108$ 12,631$ 10.8% Contracted services 760,322 758,622 (1,700) -0.2% Operating supplies & equip 211,217 339,870 128,653 60.9% Capital outlay - - - 0.0% Total Expenditures 1,088,016$ 1,227,600$ 139,584 11.4% Over/(Under)-$ -$ -$ 0.0% Change in fund balance - - - 0.0% 25 Highway User Revenue Fund The Highway User Revenue Fund (HURF) accounts for our portion of state shared taxes on the sale of gasoline, sale of diesel fuels and other transportation related fees. A state constitutional restriction on the use of the highway user revenues requires that these funds be used solely for street and highway purposes within the public right-of-way. This shared gas tax is the primary source of revenue used for the maintenance of our transportation system. Summary of Highway User Revenue Fund Recommended Budget Fiscal Year 2020 The following describes major changes between fiscal years: • Intergovernmental revenues – The HURF shared revenue estimate (intergovernmental revenues) is based on HB2483. This bill utilizes the annual Federal Census population estimate as the basis for allocating state shared revenues to the various cities and towns. The intergovernmental revenue estimate shown here is based upon a preliminary estimate provided by the Revenues FY2019 Budget FY2020 Recommended $ Change % Change Intergovernmental revenues 3,268,578$ 3,640,329$ 371,751$ 11.4% Grants and contributions - - - 0.0% Investment income 7,500 15,000 7,500 100.0% Miscellaneous revenues - - - 0.0% Total Revenue 3,276,078$ 3,655,329$ 379,251$ 11.6% Expenditures Personnel & benefits 23,600$ -$ (23,600)$ -100.0% Contracted services 2,802,622 4,017,881 1,215,259 43.4% Operating supplies & equip 407,000 470,000 63,000 15.5% Capital outlay 667,827 419,000 (248,827) -37.3% Total Expenditures 3,901,049$ 4,906,881$ 1,005,832$ 20.5% Over/(Under)(624,971)$ (1,251,552)$ (626,581)$ 100.3% Change in fund balance (624,971)$ (1,251,552)$ (626,581)$ 100.3% 26 League of Arizona Cities and Towns. The final Federal population estimate and shared revenue numbers and final revenue estimate will be provided by League of Arizona Cities and Towns around mid-May. Therefore, the revenue estimate presented in the summary above could change significantly if the Federal Census estimates used for the final shared revenue allocation are materially different than the population estimates used in the above estimate. Expenditures: • Personnel and benefits – In the prior fiscal year, staffing was used in assisting in the identification, tagging and cataloging of road related assets in the Town’s asset management system. As this project comes to completion funding will not be needed for fiscal year 2020. • Contracted services – The increase in contracted services is mainly attributable to the Town’s pavement preservation program. Pavement preservation for fiscal year 2019 was modified to coordinate with Pima County’s program. As such, unspent funds in fiscal year 2019 are budgeted to be brought forward into the next fiscal year. • Operating supplies & equipment – For fiscal year 2019-2020 restricted funding was added to respond to potential monsoon related damages. • Capital outlay – Capital outlay is associated with the replacement and purchase of vehicles and equipment required to maintain the Town’s roads and right-of- way. For fiscal year 2019-2020 several pieces of equipment are scheduled to be replaced due to age and/or mileage. • Changes in Fund Balance – Similar to the General Fund, HURF is structurally balanced with ongoing expenses financed with ongoing revenues. One-time expenses are financed with one-time revenue sources. For fiscal year 2019-2020, utilization of $1.25 million of reserve balances is anticipated to primarily advance the Town’s Pavement Preservation Program. The fund is anticipating adding to reserve balances by the end of fiscal year 2018-2019. 27 28 ENTERPRISE FUNDS BUDGET SUMMARY 29 30 Enterprise Funds Budget Summary Water Operating Fund The primary revenues for the Water Operating Fund are for charges for water delivered and sold to customers. As such, it is set up and operates as a stand-alone enterprise fund. Summary of Water Operating Fund Recommended Budget Fiscal Year 2020 Revenues FY2019 FY2020 Recommended $ Change % Change Charges for services 5,637,381$ 5,895,969$ 258,588 4.6% Intergovernmental revenues 60,000 60,000 - 0.0% Licenses, fees & permits 25,000 50,000 25,000 100.0% Grants and contributions 28,000 28,000 - 0.0% Investment income 20,000 25,000 5,000 25.0% Miscellaneous revenues 21,201 50,000 28,799 135.8% Total Revenue 5,791,582$ 6,108,969$ 317,387$ 5.5% Expenditures Personnel & benefits 2,030,413$ 2,218,377$ 187,964$ 9.3% Contracted services 1,733,699 1,663,841 (69,858) -4.0% Operating supplies & equip 1,662,279 1,884,686 222,407 13.4% Capital outlay 210,000 145,000 (65,000) -31.0% Debt Service 517,543 1,270,764 753,221 145.5% Total Expenditures 6,153,934$ 7,182,668$ 1,028,734$ 14.3% Over/(Under)(362,352)$ (1,073,699)$ (711,347)$ 196.3% Other Sources and (Uses) Loan Proceeds/Transfers in 222,368 1,073,699 851,331 382.8% Total Sources and (Uses)222,368 1,073,699 851,331 382.8% Change in fund balance (139,984)$ - 139,984$ -100.0% 31 The following describes major changes between fiscal years: Revenues: • Charges for services – Charges for services, or rate revenues are the main source of revenue for the Water Fund. Rate revenues are solely based on the existing rate structure plus new account growth. The Town is in the process of a water rate study and will bring recommendations forward to Council for consideration, as appropriate. • License fees & permits – Changes in this revenue source are related to modifications to Comprehensive Fee Schedule adopted by Town Council to better reflect costs of service. • Transfers in – Increases in this category are associated with a transfer from the General Fund to the Water Fund for debt service payments for the WIFA loan acquired to build the two new Water Treatment Campuses. Expenditures: • Personnel & benefits – Increases in this category is attributable to the addition of two new Water Quality Technician positions for fiscal year 2019-2020. These positions will aid in the operation and maintenance of the two new Water Treatment Campuses. There is also an increase of a Water Billing Specialist position from 0.6 FTE to 1.0 FTE. • Contracted Services – This category includes the majority of the Water Fund’s maintenance and rehabilitation programs. For fiscal year 2019-2020 several high priority programs were identified but were not able to be included in the Manager’s Recommended Budget to ensure the fund stays structurally balanced. As such, some programs are considered to be deferred to future fiscal years, unless new funding is identified. • Operating supplies & equipment – The increase is attributable to increased water quality testing and monitoring in all water production and distribution systems. • Capital outlay – This category includes the purchase and replacement of vehicles and equipment necessary to provide services. For fiscal year 2019-2020 several replacement items were identified but not all were able to be included in the Manager’s Recommended Budget to ensure the fund stays structurally balanced. As such, some programs are considered to be deferred to future fiscal years, unless if new funding is identified. • Debt service – The increase in debt service for fiscal year 2019-2020 includes the payment of a WIFA loan to fund the two new Water Treatment Campuses. 32 Water Reclamation Operating The primary revenues for the Water Reclamation Operating Fund are for customer charges to deliver and treat sewer flows at the north Marana Water Reclamation Facility. The primary customers are outside of the organization. As such, it is set up and operates as a stand-alone enterprise fund. Summary of Water Reclamation Operating Fund Recommended Budget Fiscal Year 2020 Revenues FY2019 FY2020 Recommend $ Change % Change Charges for services 1,419,602$ 1,490,045$ 70,443$ 5.0% Licenses, fees & permits 30,000 30,000 - 0.0% Investment income - 1,000 1,000 0.0% Total Revenue 1,449,602 1,521,045$ 71,443$ 4.9% Expenditures Personnel & benefits 601,211$ 541,059$ (60,152)$ -10.0% Contracted services 438,965 549,885 110,920 25.3% Operating supplies & equip 354,924 360,850 5,926 1.7% Capital outlay 54,424 71,800 17,376 31.9% Debt Service 809,069 856,265 47,196 5.8% Total Expenditures 2,258,593$ 2,379,859$ 121,266$ 5.1% Over/(Under)(808,991)$ (858,814)$ (49,823)$ 6.2% Loan Proceeds/Transfers in 809,069 858,814 49,745 6.1% Total Sources and (Uses)809,069 858,814 49,745 6.1% Change in fund balance 78$ -$ (78)$ -100.0% 33 The following describes major changes between fiscal years: Revenues: • Charges for services – Charges for services, or rate revenues are the main source of revenue for the Water Reclamation Fund. Rate revenues are solely based on the existing rate structure plus new account growth. The Town is in the process of a waste water rate study and will bring recommendations forward to Council for consideration, as appropriate. Expenditures: • Personnel & benefits – The major change between fiscal years is primarily a sharp budgeted reduction in the Worker’s Compensation rates as well as overall reduced employee related costs. • Contracted Services – The major change between fiscal years is primarily due to increased system repair and maintenance on the sanitary sewer collection system. • Operating supplies and equipment – This category accounts for the majority of costs to operate the recently constructed water reclamation facility. • Capital outlay – This category includes the purchase and replacement of vehicles, equipment and infrastructure necessary to provide services. For fiscal year 2019-2020 several replacement items were identified but not all were able to be included in the Manager’s Recommended Budget to ensure the fund stays structurally balanced. As such, some items are considered to be deferred to future fiscal years, unless if new funding is identified. • Debt service – The fiscal year budget included projected debt service on the portions of the 2017 Series bonds attributable to the WRF expansion to 1.5MGD as well as a WIFA loan for repairs to the collections system in the Adonis neighborhood. 34 Airport Operating Fund The primary revenues for the Airport Operating Fund are for customer charges for facility or ground lease revenues, open tie-down permits and fueling fees for planes at the airport. The primary services are to customers outside of the organization. As such, it is set up and operates as a stand-alone enterprise fund. Summary of Airport Operating Fund Recommended Budget Fiscal Year 2020 The following describes major changes between fiscal years: Revenues: • Charges for services – This revenue source is comprised of air hangar leases, fuel charges, and open tie-downs. Revenues FY2019 FY2020 Recommend $ Change % Change Charges for services 330,068$ 339,200$ 9,132$ 2.8% Miscellaneous revenues 18,000 18,000 - 0.0% Total Revenue 348,068 357,200$ 9,132$ 2.6% Expenditures Personnel & benefits 292,114 280,744 (11,370) -3.9% Contracted services 176,090 124,649 (51,441) -29.2% Operating supplies & equip 79,500 73,900 (5,600) -7.0% Capital outlay 27,500 30,000 2,500 9.1% Total Expenditures 575,204$ 509,293$ (65,911)$ -12.9% Over/(Under)(227,136)$ (152,093)$ 75,043$ -33.0% Other Sources and (Uses) Loan Proceeds/Transfers in 209,636 152,093 (57,543) -27.4% Total Sources and (Uses)209,636 152,093 (57,543) -27.4% Change in fund balance (17,500)$ -$ 17,500$ -100.0% 35 • Transfers in – The budgeted transfer for fiscal year 2019-2020 represents what may likely be an ongoing, operating subsidy from the General Fund. In fact, over the years, these operating deficiencies have accumulated to balance of approximately $2.0M which the Airport Fund owes the General Fund. The airport does not generate revenues adequate to support the needs of an airport with significantly aged infrastructure. Additional airport planning is underway in an effort to improve its ability to generate adequate revenues. Expenditures: • Personnel & benefits – The major change between fiscal years is primarily a sharp budgeted reduction in the Worker’s Compensation rates. • Contracted services – The change is associated with a one-time facilities maintenance project during fiscal year 2018-2019. There are no large non-capital facilities projects budgeted for fiscal year 2019-2020. • Capital outlay – An increase in capital outlay is associated with a one-time purchase of equipment to help maintain current airport facilities. 36 DEPARTMENT BUDGET SUMMARIES 37 38 MAYOR & TOWN COUNCIL Department Overview The Marana Town Council is committed to providing its residents with a high standard of living, efficient municipal services, and progressive community planning. Their actions are based on solid values, uncompromising integrity, and servant leadership for the community. 2018- 2019 Accomplishments • Adopted a structurally balanced operating budget • Hosted the Marana Legislative Day • Rescinded the half cent sales tax • Commissioned Staff to proceed with the construction of two water treatment plants 2019- 2020 Goals & Objectives • Ensure the use of the Strategic Plan in the development of the annual budget • Maintain regular briefing reports and Council Executive Reports • Support legislative priorities • Ensure that Marana remains a safe, clean and healthy community Community Outreach Intergovernmental Relations Policy Development Mayor & Town Council Members 39 KEY PERFORMANCE MEASUREMENTS Council Strategic Plan Goal Expected Outcome Performance Measure FY2019 Actual FY 2020 Target To promote and increase regionalism with neighboring communities Number of yearly joint meetings with council members from neighboring communities 1 1 BUDGET SUMMARY Expenditures by Category FY 2017 Actual FY 2018 Actual FY 2019 Estimated FY 2020 Recommended Change Personnel & Benefits Cost* $256,311 $253,605 $304,090 $315,670 Note 1 $11,580 Contracted Services 4,981 6,942 20,461 20,461 - Operating Supplies & Equipment 5,816 9,441 13,485 13,485 - Total by Category $267,108 $269,988 $338,036 $349,616 $11,580 BUDGET SUMMARY BY FUND Expenditures By Category FY 2017 Actual FY 2018 Actual FY 2019 Estimated FY 2020 Recommended Change General Fund $267,108 $269,988 $338,036 $349,616 $11,580 Total by Fund $267,108 $269,988 $338,036 $349,616 $11,580 *Note: Town Council does not have FTE’s. Town Council members are paid a stipend and are eligible to receive benefits. Budget Notes & Changes 1. Personnel & Benefits – Slight increases budgeted due to increases in health care related costs 40 TOWN MANAGER Department Overview The Town Manager’s Office, under the policy and direction of the Town Council, provides oversight, support and coordination of administrative activities across the Town. The Manager’s Team provides leadership and vision to town staff for the benefit of the entire Marana community. Using the Strategic Plan, we implement successful strategies to tackle the challenges and growth in the Town. The Manager’s Team promotes responsiveness and efficient policies and procedures to ensure the highest quality of life for residents and businesses. The Manager’s Team believes in strong partnerships with our business and development communities, our neighboring municipalities, and various interest groups in the area. We are committed to providing the highest level customer service and effective solutions to complex changes. The Manager’s Team will never compromise our integrity or the public’s trust. TOWN MANAGER’S OFFICE 2018 – 2019 Accomplishments • Maintained a structurally balanced budget • Worked with the Town Council to rescind the half-cent sales tax • Coordinated successful intergovernmental efforts, including hosting the Marana Legislature Day • And provided the leadership and direction to:  Develop the new Water Reclamation and Recharge Facility  Initiate the process of creating new Water Treatment Campuses  Complete and inaugurate the new Public Safety Facility  Cut the ribbon on the expanded Tangerine Road Corridor 2019 - 2020 Goals & Objectives • Complete the Ina Road Restoration, Interchange and Santa Cruz River Bridge Reconstruction projects while assisting businesses and residents with the transition • Continue to lead the effort to create a centralized permitting and licensing system • Complete and present the 2040 Marana General Plan • Work with Town departments to develop strategic infrastructure plans, such as the North Marana Drainage Study, Sewer Conveyance Plan, Parks & Recreation Administration Support Services Community Outreach Council Support & Constituency Staff Oversight Town Manager 41 Master Plan Update, Potable Water System Master Plan Update and conclude and present the Comprehensive Zoning Update. COMMUNICATIONS AND MARKETING DIVISION 2018 - 2019 Accomplishments • Completed the first parks and recreation guide insert for the Marana Newspaper. • Created the Culture & Engagement program in a proposal to HR. • Developed the web design and branding for Marana 2040 General Plan update. • Launched the Marana Events engagement book. • Successful disseminated information through the Joint Information Center function of the Emergency Operation Center for the July flood events. • Began the Marana Town Talk podcast, interviewing key players from the Town of Marana and their projects. • Improved response times to constituents on social media. • Branded and marketed the Marana Momentum Alliance initiative in collaboration with Southern Arizona Food Bank, Marana Unified School District, and MHC Healthcare. 2019 - 2020 Goals & Objectives • Establish strategies for hard-to-reach audiences, including those who are not active on social media and other technical forms of contact. • Continuously research and implement new communication strategies based on best practices in the public and private sector. • Evaluate the effectiveness of the current MaranaAZ.gov website, and begin researching ways to improve the layout to best fit the modern user’s needs. • Continue to evaluate and update the Brand book to accommodate evolving organizational needs, including the implementation of a brand package for capital improvement projects. • Identify areas of brand expansion, including the front desk, lobby, and interoffice mailing. • Continue to cultivate brand loyalty through creative social media interactions and strategically placed digital advertising. • Formalize work flow process with departments, including draft templates, approval processes, and presentations. • Manage lines of communication for the public to continuously provide feedback or register complaints/concerns. SPECIAL EVENTS DIVISION 2018 - 2019 Accomplishments • Improved shuttle logistics for Star Spangled Spectacular 42 • Managed crowd control with the successful implementation of carnival ride fees. • Implemented new events (both on-going and one-time) including Marana Macro Machines, Town Hall Youth Days, and various grand opening ceremonies. • Won a 3CMA award for one-time event for Town Hall Youth Days. • Included the position of Special Event Programmer to enhance customer service, vendor flow, and logistics. 2019 - 2020 Goals & Objectives • Seek solutions for event safety concerns. • Evaluate community needs and identify possible opportunities for expanding or modifying the events program. • Identify sponsorship revenue opportunities. Establish a work flow process for marketing special events to businesses. • Evaluate effectiveness of current public feedback tools and explore additional ways to solicit event feedback. • Identify opportunities for employee support, such as the Marana Town Hall Youth Days. KEY PERFORMANCE MEASUREMENTS Town Manager Strategic Plan Goal Expected Outcome Performance Measure FY 2019 Target FY 2020 Target Innovation Foster a culture of innovation throughout the Town organization. Number of town-wide innovation seminars. 2 2 Community Ensure Town information is easily accessible to the public. Development of transparency apps and platforms. Creation of Town performance dashboard. Creation of Town performance dashboard. 43 KEY PERFORMANCE MEASUREMENTS Community Invest in community input on Town services. Development and deployment of survey instruments. Administer town-wide citizen survey. Administer town- wide citizen survey. Community To provide high level service to other Town departments for marketing and branding projects Increase the frequency of project communications with departments during project timeline by 10% 10% Increase 10% Increase Reduce the initial response time for project requests by 20% 20% Reduction 20% Reduction Innovation To increase accuracy in planning for special event growth Accurately predict event attendance within 10% of actual/estimated post event <10% <10% OPERATING BUDGET SUMMARY Expenditures by Category FY 2017 Actual FY 2018 Actual FY 2019 Estimate FY 2020 Recommended Change Personnel & Benefits $1,170,600 $ 1,239,477 $ 1,426,495 $1,414,677 Note1 $(11,818) Contracted Services 128,304 100,853 163,496 132,676 Note 2 (30,820) Operating Supplies & Equipment 203,207 221,985 276,955 287,065 Note 3 10,110 Capital Outlay 19,803 (835) - - - Restricted Budget - - 32,000 32,000 - Total by Category $1,521,915 $ 1,561,480 $ 1,898,946 $1,866,418 $(32,528) OPERATING BUDGET SUMMARY BY FUND Expenditures By Fund FY 2017 Actual FY 2018 Actual FY 2019 Estimate FY 2020 Recommended Change General Fund $1,520,894 $1,560,990 $1,898,946 $1,866,418 $(32,528) Bed Tax Fund 1,021 490 - - - Total by Fund $1,521,915 $1,561,480 $1,898,946 $1,866,418 $(32,528) 44 AUTHORIZED POSITIONS FY 2017 Actual FY 2018 Actual FY 2019 Estimated FY 2020 Recommended Change Town Manager 1.00 1.00 1.00 1.00 - Deputy Town Manager 1.00 1.00 1.00 1.00 - Assistant Town Manager 1.00 1.00 1.00 1.00 - Assistant to the Town Manager 1.00 1.00 1.00 1.00 - Graphic Designer 1.00 1.00 1.50 1.00 - Administrative Assistant 1.00 1.00 1.00 1.00 - Customer Service Clerk 1.13 1.00 - - - Customer Service Representative - 1.00 2.00 - (2.00) Special Events Coordinator 1.00 1.00 1.00 1.00 - Special Events Programmer - 1.00 1.00 1.00 - Communications Manager 1.00 1.00 1.00 1.00 - Communications Specialist 1.00 1.00 1.00 1.00 - Executive Assistant to the Town Manager 1.00 1.00 1.00 1.00 - Marketing & Design Associate - 0.50 - - - Total Town Manager 11.13 13.50 13.50 11.50 (2.00) Budget Notes and Changes 1. Personnel & Benefits – Decrease associated with the moving of two Customer Service Representatives to the Finance department. Budget figures also include the addition of a temporary, term-limited position. 2. Contracted Service – Decrease associated with savings in software and computer line items 3. Operating Supplies & Equipment – Increase associated with growth and upkeep of Signature Events 45 TOWN CLERK Department Overview The Town Clerk is responsible for oversight of Council meetings, the administration of town elections, public records management, coordination of public records requests, claims management, processing liquor licenses and the coordination of interdepartmental services related to the town. Under the direction of the Town Manager’s office, the Town Clerk handles claims against the town, prepares official Council agenda packets, records official minutes of all Council meetings, and is staff to the Marana Citizens’ Forum. Community is the keystone of the Strategic Plan that enhances the mission of the Town Clerk’s department, which is to assist the public and internal staff with accurate and timely information. 2018-2019 Accomplishments Records Administration • Laserfiche digital imaging clean-up continues with the removal of over 19,105 transitory and duplicate documents from the repository • Reviewed and transferred over 129 permanent planning boxes to off-site storage • Reviewed and transferred over 40 semi-permanent capital improvement project boxes and permit record boxes to off-site storage • Reviewed and inventoried 95 permanent archive record boxes adding new labels, Versatile tracking numbers, and refiled in acid free folders • File room inventory of transitory and permanent public records ongoing Community • Hosted a voter registration drive at the July 4th Celebration and did voter outreach to local business before the August 2018 Primary Election • Hosted regional community town hall with other government agencies and non- profits in Pima County discussing the impacts of the criminal justice system on local services and citizens Council and Department Organization • Continue to provide agenda training as needed to all staff • Member of the town’s safety team • Member of the town’s wellness team • Member of the town’s benefits team • One staff member working towards Municipal Clerk Certification • One staff member working towards Laserfiche Operator Certification Council Elections Records Management Community Town Clerk 46 2019-2020 Goals & Objectives In addition to those items listed below, all goals and objectives noted above as ‘ongoing’ will continue to be a focus objective during this period. • Continue Laserfiche and Versatile clean-up project to enhance software capabilities • Complete the clean-up of the Public Works and Real Property templates and continue to improve the search capabilities within the repository • Continue reorganization of the Records room and relocation of files to the Sanders Road Archive unit KEY PERFORMANCE MEASUREMENTS Council Strategic Plan Goal Expected Outcome Performance Measure FY 2019 Target FY 2020 Target Community Bring relevant topics to Citizens’ Forum for deliberation Maintain minimum of 20-25 delegates; recommendations approved by Council are launched for implementation Ongoing Ongoing Progress and Innovation Create a comprehensive preservation policy for historic and culturally significant items Start a draft outline within first year, engaging entities such as U of A, AZ State Museum, Sonoran Desert Coalition, and Old Pueblo Archaeology First draft of policy First draft of policy Community Maintain partnership with the Marana Heritage Conservancy and seek out new partnership opportunities - Identify internal departments to assist with collaboration and establishment of program Ongoing Ongoing 47 OPERATING BUDGET SUMMARY Expenditures by Category FY 2017 Actual FY 2018 Actual FY 2019 Estimated FY 2020 Recommended Change Personnel & Benefits $377,255 $388,132 $400,093 $406,363 $6,270 Contracted Services 80,600 22,890 99,205 48,515 Note 1 (50,690) Operating Supplies & Equipment 8,328 6,440 19,650 14,650 (5,000) Capital Outlay - - - 31,600 Note 2 31,600 Restricted Budget - - 65,000 65,000 - Total by Category $466,183 $417,463 $583,948 $566,128 $(17,820) OPERATING BUDGET SUMMARY BY FUND Expenditures By Fund FY 2017 Actual FY 2018 Actual FY 2019 Estimated FY 2020 Recommended Change General Fund $466,183 $417,463 $583,948 $566,128 $(17,820) Total by Fund $466,183 $417,463 $583,948 $566,128 $(17,820) AUTHORIZED POSITIONS FY 2017 Actual FY 2018 Actual FY 2019 Estimated FY 2020 Recommended Change Town Clerk 1.00 1.00 1.00 1.00 - Deputy Town Clerk 1.00 1.00 1.00 1.00 - Executive Assistant 1.00 1.00 1.00 1.00 - Records Clerk 2.00 2.00 2.00 2.00 - Total Town Clerk 5.00 5.00 5.00 5.00 - Budget Notes and Changes 1. Contracted Services – Reduction due to 2018 election related expenses in prior year budget. 2. Capital Outlay – Increase due to a one-time purchase request for a large format printer/copier. 48 HUMAN RESOURCES Department Overview The Human Resources Department’s mission is to support and advance the Town of Marana by hiring, developing and keeping the best talent. In collaboration with all Town employees, we work to promote Marana’s culture and an organization of excellence. 2018 – 2019 Accomplishments Administration • Provided organizational workforce data report • Provided Total Compensation Statement for all benefits eligible employees • Developed HR Metric Dashboard Benefits • Managed the Affordable Care Act Reporting and disbursement of 1095C forms to all benefit eligible employees • Conducted benefits requests for proposals the dental and vision platforms • Managed request for proposal provider changes for medical/stop loss, EAP, Life, Disability, FSA, HSA, Cobra platforms • Evaluation of a Tuition Reimbursement platform • Evaluation of a Parental Leave platform Compensation & Classification • Implementation roll-out of Job Descriptions for all classifications/positions • Implemented a source index for compliance tracking for minimum requirements for all classifications/positions Organizational Development • Increased employee engagement and the interactive quarterly touch base process and goal deployment (PERFORM) • Conducted Town Wide: o Time and Attendance training o Employee Assistance Training o Accident & Injury Training o Sexual Harassment Training • Conducted Department & Position specific training: o Respect & Diversity Training o Employee Assistance Training for Supervisors Benefits & Wellness Organizational Development Recruitment Classification & Compensation Safety & Occupational Health HR Director Administration 49 Recruiting • Improved the efficiency of the recruiting process by implementing pre- employment compliance & index tracking for job classifications/positions Safety & Emergency Management • Established motor vehicles records checks program • Completed state multi-jurisdiction hazard mitigation plan • Maintained 90% Safe Personnel Training completion rate • Obtained an Emergency Management Preparedness grant (EOC upgrade) • Updated 3 year operator equipment card/certification • Implemented Job Hazard Assessments (JHAs) for all job classifications • Worker’s Compensation claims reduction • Managed the occupational health care provider change from US HealthWorks to Concentra • Implemented Tele-med services for PD workplace injuries Wellness • Held wellness clinics throughout the year, including the Flu Shot Clinic, Mobile On-Site Mammography Clinic • Introduced and implemented new wellness platform 2019 – 2020 Goals & Objectives Administration • Continue to be a driving force to cultivate and promote the Town’s goals, strategic plan and cultural values • Upgrade the PAF/REQ workflow with process & electronic enhancements Benefits • Move towards auto file feeds on medical and dental plans • Increase utilization of Employee Self Service for employee compliance notifications • Enhance online benefit processes and acknowledgements Compensation & Classification • Enhance the organizational Reclassification Request process Organizational Development • Assess organizational training needs and develop a strategic training plan based on organizational need • Implement a rewards & recognition platform to include service, performance, appreciation and culture-based platforms • Conduct Six Block training and development analysis throughout the organization Recruiting • Implement an enhanced recruiting process and Hiring Manager Toolkit • Implement an electronic interactive on-boarding & orientation process to enhance the new hire experience 50 Safety & Emergency Management • Continue to reduce workplace injuries and enhance claims management process • Complete the development of the Continuity of Operations Plans (COOP) for all Town departments and incorporate them into the Town’s Emergency Operations Plan (EOP) • Certification of OSHA required positions for first-aid, CPR & AED • Update the Town’s Emergency Operations Plan (EOP) Wellness • Hold wellness clinics throughout the year, including biometrics, a Flu Shot Clinic, and Mobile On-Site Mammography Clinic • Increase organizational wellness participation and incorporate new platforms KEY PERFORMANCE MEASUREMENTS Council Strategic Plan Goal Expected Outcome Performance Measure FY 2019 Target FY 2020 Target Progress & Innovation To reduce the frequency and cost related to injuries. Reduction in injury claims and reduction with associated injury costs 10% 5% Progression & Innovation To increase employee engagement Increase in the number of touch base meetings 4% 2% OPERATING BUDGET SUMMARY Expenditures by Category FY 2017 Actual FY 2018 Actual FY 2019 Estimated FY 2020 Recommended Change Personnel & Benefits $ 646,613 $657,874 $683,141 710,794 $27,653 Contracted Services 46,721 39,578 70,613 123,369 Note 1 52,756 Operating Supplies & Equipment 88,520 112,099 124,794 174,454 Note 2 49,660 Restricted Budget - - 35,000 98,000 Note 3 63,000 Total by Category $781,854 $809,551 $913,548 $1,106,617 $193,069 51 OPERATING BUDGET SUMMARY BY FUND Expenditures By Fund FY 2017 Actual FY 2018 Actual FY 2019 Estimated FY 2020 Budget Change General Fund $781,854 $809,551 $913,548 $1,106,617 $193,069 Total by Fund $781,854 $809,551 $913,548 $1,106,617 $193,069 AUTHORIZED POSITIONS FY 2017 Actual FY 2018 Actual FY 2019 Budget FY 2020 Recommended Human Resources Director 1.00 1.00 1.00 1.00 Human Resources Deputy Director 1.00 1.00 1.00 1.00 Sr. Human Resources Analyst 2.00 2.00 2.00 2.00 Human Resources Analyst 1.00 1.00 1.00 1.00 Executive Assistant 1.00 1.00 1.00 1.00 Safety and Emergency Management Coordinator 1.00 1.00 1.00 1.00 Total Human Resources 7.00 7.00 7.00 7.00 Budget Notes and Changes 1. Contracted Services – Increase due to one-time cost associated with completing compensation market survey. 2. Operating Supplies & Equipment – Increase due to a new Employee Recognition Program to recognize outstanding members of the organization. 3. Restricted Budget – Increase due to possible costs associated with increased employee wellness and benefit items. 52 FINANCE DEPARTMENT Department Overview The Finance Department provides financial support services throughout the Town including accounting, fiscal planning, treasury services, cash receipts, purchasing, accounts payable, payroll, debt management, development and monitoring of the annual operating budget, establishing and monitoring internal controls, preparing the Comprehensive Annual Financial Report, facilitating external audits and independent reviews and grant management. 2018 – 2019 Accomplishments • Received 11th consecutive Distinguished Budget Presentation Award from the Government Finance Officers of America • Received the Certificate of Excellence in Financial Reporting from the Government Finance Officers of America for the 10th consecutive year • Coordinated with other Town departments to update Chapter 9, Business Regulations of the official code of the Town of Marana • Established the Town’s Public Safety Personnel Retirement System funding policy • Successfully implemented interactive Quarterly financial briefs on the Town’s website. • Implemented payment processing to include the use of alternatives to paper checks such as (ACH, Wire, Pcard, Etc.) • Implemented electronic time entry for all town employees 2019 – 2020 Goals & Objectives • Receive the Distinguished Budget Presentation Award from the Government Finance Officers of America • Receive the Certificate of Excellence in Financial Reporting from the Government Finance Officers of America • Acquire and implement a new business licensing software system • Establish a debt management policy and related processes • Develop and implement a cash flow forecasting model • Update the Town’s Investment Policy Budget Accounting Administration Procurement Treasury Management •Sales Tax & Audit Finance Director 53 KEY PERFORMANCE MEASUREMENTS Council Strategic Plan Goal Expected Outcome Performance Measure FY2019 Actual FY 2020 Target Progress and Innovation Maintain or improve credit rating Bond rating Excise Tax Revenue Obligations • Fitch AA- AA- Bond rating Excise Tax Revenue Obligations • Standard & Poor's AA AA Progress and Innovation Receive a clean audit opinion without any findings or questioned costs Unmodified audit opinion in financial statements by external CPA Firm Yes Yes Invest idle cash to achieve best investment results considering safety, liquidity and yield Compliance with Town investment and financial policies 100% 100% Progress and Innovation Provide detailed and transparent financial information to the public about the use of public resources Receipt of GFOA • Certificate of Achievement for Excellence in Financial Reporting Yes (11th consecutive) Yes (12th consecutive) Receipt of GFOA • Distinguished Budget Presentation Award Yes (10th consecutive) Yes (11th consecutive) Progress and Innovation Ensure budgeted numbers are reasonably conservative and maximize use of available funds and a structurally balanced budget Targeted variance in from budget to actual • Operating revenues • Operating expenses TBD ±5% ±5% OPERATING BUDGET SUMMARY Expenditures by Category FY 2017 Actual FY 2018 Actual FY 2019 Budget FY 2020 Recommended Change Personnel & Benefits $ 876,479 $851,260 $1,055,031 $1,327,404 Note 1 $271,723 Contracted Services 126,215 114,961 139,660 159,788 Note 2 20,118 Operating Supplies & Equipment 10,151 6,851 9,690 17,900 8,210 Total by Category $1,012,845 $973,071 $1,205,031 $1,505,082 $300,051 54 OPERATING BUDGET SUMMARY BY FUND Expenditures By Fund FY 2017 Actual FY 2018 Actual FY 2019 Estimated FY 2020 Recommended Change General Fund $1,012,845 $973,071 $1,205,031 $1,505,082 $300,051 Total by Fund $1,012,845 $973,071 $1,205,031 $1,505,082 $300,051 AUTHORIZED POSITIONS FY 2017 Actual FY 2018 Actual FY 2019 Estimated FY 2020 Budget Change Finance Director 1.00 1.00 1.00 1.00 - Finance Manager 1.00 1.00 1.00 1.00 - Budget Analyst 1.00 1.00 1.00 1.00 - Payroll Administrator 1.00 1.00 1.00 1.00 - Procurement Officer 1.00 1.00 1.00 1.00 - Procurement Agent 1.00 1.00 1.00 1.00 - Senior Accountant 2.00 2.00 2.00 2.00 - Senior Accounting Associate 1.00 1.00 1.00 1.00 - Accounting Associate 1.75 .75 .75 .75 - Administrative Assistant 0.50 .50 .50 .50 - Asset System Administrator 1.00 - - 1.00 1.00 Customer Service Rep. - - - 2.00 2.00 Tax & License Specialist - 1.00 1.00 1.00 - Grants Manager - 1.00 1.00 1.00 - Revenue and Customer Service Manager - - - 1.00 1.00 Total Finance 12.25 12.25 12.25 16.25 4.00 Budget Notes and Changes 1. Personnel & Benefits – Costs for fiscal year 2019-2020 include the addition of an Asset Manager position as well as budget amounts for a Revenue and Customer Service Manager and two Customer Service Representatives. The latter were previously located within the Town Manager’s Budget. 2. Contracted Services – Increase is related to fiscal/admin charges as part of the Town’s investment portfolio. Increased investment income will offset these charges. 55 LEGAL Department Overview The Marana Legal Department provides quality legal services to help the Town become a sustainable community with a high quality of life. The Legal Department provides legal advice to the Mayor and Council, the Town Manager’s Office and all Town departments, and directly or through outside counsel represents the Town in litigation. The Legal Department also prosecutes misdemeanor offenses committed within the Town limits and serves as an intermediary between the police, court personnel, victims, witnesses and defendants. In addition to prosecution of cases, the office helps with the MPD Citizens Police Academy and MPD Explorers and participates in new officer training, issuing cases, the Coalition Against Retail Theft (CART) program, the DUI Task Force, and the Pima County Domestic Violence Fatality Review Team. 2018 – 2019 Accomplishments • Commerce: Completed comprehensive revision of the Town sign code and business license code. Provided legal advice to the Airport director, Community Development, and Finance-Procurement regarding the ongoing Airport rehabilitation project. Prepared documents necessary for the Town’s participation in the Arizona Department of Transportation’s Urban Logo Sign program. Prepared legal documents needed to sunset the temporary half cent Town sales tax to fund the new Marana Police Department facility. • Community: Assisted in obtaining funding for the design and construction of two new water treatment facilities. Drafted new Town Code Chapter 9-12 governing Commercial Filming and Photography Permits and provided legal advice to the new Marana Film Office. Completed the property rights acquisitions needed for the Tangerine Adonis Road Extension project. Prepared a protected facility ordinance and the Tangerine-Downtown Sewer Protected Facility Designation and Charge, which were adopted by Council. Assisted in the acquisition of property rights and financial assistance needed to connect the Adonis neighborhood to the public sewer and eliminate the use of an open sewer lagoon. Assisted in obtaining emergency access for the San Lucas area of Marana via the Central Arizona Project canal maintenance road. Provided top- quality municipal criminal and code enforcement, including efficiently and fairly handling about 1,350 misdemeanor prosecutions. • Innovation: Implemented the Legal Department’s new training series. Completed the update of 18 administrative directives. Assisted Human Resources and Finance-Procurement in the bidding and contracting process to switch the Town’s health insurance provider and other benefits providers. Civil Legal Services Criminal Prosecution Town Attorney 56 • Heritage: Assisted with all aspects of Town special events (Fall Festival, Founders Day, Christmas Tree Lighting, Star Spangled Spectacular etc.), including agreements and insurance issues, and coordination with Marana Heritage Conservancy on legal issues. • Recreation: Assisted in the acquisition of property rights from Marana Unified School District and Pima County for the development of El Río Preserve. Prepared and reviewed agreements and documents for the Santa Cruz River Shared Use Path and the CAP Trail and trailhead. 2019 – 2020 Goals & Objectives • Commerce: Assist the Planning Department in finalizing the land development code comprehensive revision and corresponding translation of old alphabet zones to modern zoning designations. Assist in bringing the 2020-2040 Marana General Plan through the public hearing process and to Council for approval. • Community: Provide advice and prepare agreements and Council documents for Town acquisition of the Tortolita Preserve and the Arizona State Land Department’s Tangerine Corridor rezoning process. Update Alcohol and Drug- Free Workplace policy. • Innovation: Assist and advise the Planning Department in reducing the size, bulk, and complexity of the remaining chapters of the Land Development Code, and bring them to public hearings before the Planning Commission and Council. Update the Town’s email and social media Administrative Directives. Assist Human Resources and Finance in establishing a medical insurance trust as required by A.R.S. § 11-981 for a self-funded program in a county with a population of over one million. • Heritage: Provide legal advice and assistance related to continued development of the Heritage Park and implementation of the Heritage Park Master Plan. • Recreation: Provide legal advice and prepare agreements related to the Pima County Flood Control District’s design and construction of the soil cement bank protection for the El Río Preserve, for the Town’s acquisition of the CalPortland segment of the Santa Cruz River Shared Use Path, and for the CAP Trailhead. 57 KEY PERFORMANCE MEASUREMENTS Council Strategic Plan Goal Expected Outcome Performance Measure FY 2019 Target FY 2020 Target Community Efficiently and effectively prosecute misdemeanor cases % of cases with initial victim notices sent out by first pretrial conference 100% 100% Ratio of cases disposed to cases filed 80% 80% Community/Progress & Innovation Provide timely and accurate legal advice to the Town % of successful outcomes in personnel matters 95% 95% % of ordinances/ resolutions drafted within 30 days of request 90% 90% OPERATING BUDGET SUMMARY Expenditures by Category FY 2017 Actual FY 2018 Actual FY 2019 Estimated FY 2020 Recommended Change Personnel & Benefits $ 712,310 $731,144 $862,768 $906,751 Note 1 $43,983 Contracted Services 134,459 97,561 138,807 131,874 (6,933) Operating Supplies & Equipment 3,234 3,815 4,000 5,000 1,000 Total by Category $850,003 $832,520 $1,005,575 $1,043,625 $38,050 OPERATING BUDGET SUMMARY BY FUND Expenditures By Fund FY 2017 Actual FY 2018 Actual FY 2019 Budget FY 2020 Recommended Change General Fund $850,003 $832,520 $1,005,575 $1,043,625 $38,050 Total by Fund $850,003 $832,520 $1,005,575 $1,043,625 $38,050 58 AUTHORIZED POSITIONS FY 2017 Actual FY 2018 Actual FY 2019 Estimated FY 2020 Recommended Change Town Attorney 1.00 1.00 1.00 1.00 - Deputy Town Attorney 1.00 1.00 1.00 1.00 - Senior Assistant Town Attorney 1.00 1.00 1.00 1.00 - Assistant Town Attorney 1.00 1.00 1.00 1.00 - Legal Assistant 1.00 1.00 1.00 1.00 - Legal Document Clerk 1.00 1.00 1.00 1.00 - Administrative Assistant 0.50 .50 .50 .50 - Associate Town Attorney - - 1.00 1.00 - Total Legal 6.50 6.50 7.50 7.50 - Budget Notes and Changes 1. Personnel & Benefits – Increase due to increased employee related costs and the addition of a part time Law School intern. 59 TECHNOLOGY SERVICES Department Overview The Technology Services Department provides Town departments with the leadership, skills and technology infrastructure that enable the effective, secure, and efficient use of technology solutions in support of the vision, principles and strategic goals of the Town of Marana. 2018-2019 Major Accomplishments • Parks Field App • Parks Amenities (“Know Before You Go”) • Marana Data Dashboard • Parks Mobile App • Contracts Application • Performance Dashboard • Upgraded email system • Deployment of vehicles cameras in police cars • Migration to PCWIN radio system • Designed and deployed network technology for new Police facility • Upgraded security devices to block malicious Web and email content 2019-2020 Goals & Objectives • Modernize service delivery that is based upon industry frameworks and leads to increases response times, productivity and customer satisfaction; to include adoption of formalized standard operating procedures • Perform a security assessment and create an information security strategy • Implement a security awareness program • Determine requirements and make recommendations to replace CRW • Update the Town’s Wi-Fi setup to include BYOD options • Assist in the usage of data for dashboard and performance metrics Infrastructure Applications Technology Services Director 60 KEY PERFORMANCE MEASUREMENTS Council Strategic Plan Goal Expected Outcome Performance Measure FY 2019 Target FY 2020 Target Progress and Innovation To increase the availability of Town network and server resources Network and Servers available 99% of time 99% 99% Progress and Innovation Efficient resolution of Town technology issues Resolve incident tickets submitted to the Help Desk within the defined Service Level Objective. 80% 80% Progress and Innovation Timely development of application features and functionality Length of time new application features or tasks take to move from one status to another, 15 days 15 days OPERATING BUDGET SUMMARY Expenditures by Category FY 2017 Actual FY 2018 Actual FY 2019 Estimated FY 2020 Recommended Change Personnel & Benefits $1,315,538 $ 1,265,968 $1,418,331 $1,477,525 Note 1 $ 59,194 Contracted Services 904,991 976,964 1,192,350 1,272,000 Note 2 79,650 Operating Supplies & Equipment 348,980 203,978 835,500 207,500 Note 3 (628,000) Capital Outlay 37,383 38,266 - - - Total by Category $2,606,892 $2,485,176 $3,446,181 $2,957,025 $(489,156) OPERATING BUDGET SUMMARY BY FUND Expenditures By Fund FY 2017 Actual FY 2018 Actual FY 2019 Estimated FY 2020 Recommended Change General Fund $2,606,892 $2,485,176 $3,446,181 $2,957,025 $(489,156) Total by Fund $2,606,892 $2,485,176 $3,446,181 $2,957,025 $(489,156) 61 AUTHORIZED POSITIONS FY 2017 Actual FY 2018 Actual FY 2019 Estimated FY 2020 Budget Change Technology Services Director 1.00 1.00 1.00 1.00 - Technology Manager 2.00 2.00 2.00 2.00 - Network Administrator 1.00 1.00 1.00 1.00 - Database Administrator 1.00 1.00 1.00 1.00 - Website Administrator 1.00 1.00 1.00 1.00 - Senior GIS Analyst 1.00 1.00 1.00 1.00 - GIS Analyst 1.00 1.00 1.00 1.00 - Technology Analyst 1.00 1.00 1.00 1.00 - Technology Support Specialist II 2.00 2.00 2.00 2.00 - Technology Support Specialist I 1.00 1.00 1.00 1.00 - Business Process Analyst 1.00 1.00 1.00 1.00 - Senior Network Administrator 1.00 1.00 1.00 1.00 - Total Technology Services 14.00 14.00 14.00 14.00 - Budget Notes and Changes 1. Personnel & Benefits – Increase due to increased employee related costs as well as the addition of a temporary, term-limited, GIS Technician position. 2. Contracted Services – Increase due to increased software maintenance for several programs as well as one-time investments in network upgrades. 3. Operating Supplies & Equipment – Decrease primarily associated with the PCWINN upgrade that took place in fiscal year 2018-2019. This was a one-time cost in fiscal year 2018-2019. 62 OFFICE OF ECONOMIC DEVELOPMENT AND TOURISM Department Overview To provide clear direction and coordination of economic development and tourism activities in Marana by the building of public/private sector partnerships to attract and retain a diverse business and employment base, support new local businesses, develop amenities and attractions to create a world class destination and provide a high quality workforce. To ensure that all departmental activities enhance and support the vision of the strategic plan by providing responsiveness to internal and external customers by the creation of those partnerships. 2018 – 2019 Accomplishments • Expanded business assistance/mentorship program with AZ Center for Innovation and UA Tech Park by offering more classes per year • Completed a dedicated incentive to attract development to downtown Marana • Completed redesign of Marana Main street roundabout hardscape/landscape • Continue to update and maintain the www.selectmarana.com property database system • Consulted with, and successfully entered three business entities into the MJCIP incentive (Micro Hospital, Dove Mtn Assisted Living, & Dialysis Surgi-Center) • Completed term as Arizona Association for Economic Development President – the statewide economic development organization • Continued to promote Marana by participating on several public speaking panels, monthly Chamber Updates, and serving on the Marana Chamber Board of Directors • Completed Economic Impact Study of the Marana Regional Airport • Kicked off annexation study to analyze Pinal Airpark and surrounding land for future annexation • Met with the CEO of the Arizona Commerce Authority to explore new partnering opportunities • Launched the Marana Wild Foods Gastronomy Tour • Leveraged the Marana Gastronomy Tour program and Marana archaeology sites to garner more than a dozen feature food and travel articles in Fodor’s Travel Guide, Arizona Office of Tourism, Arizona Daily Star, Tucson Foodie, Tucson Weekly, and professional travel blogs Tourism Economic Development Economic Development & Tourism 63 • Conducted national food journalist tasting event at The Ritz-Carlton, Dove Mountain and guided tour of wild foods in the Wild Burro Wash • Conducted 16 familiarization tours for film location managers and scouts, and film producers, and helped to organize a film industry outreach event in partnership with the Arizona Film Program Director, Matthew Earl Jones • Personally assisted 18 film projects, 12 of which were filmed in Marana • Produced Marana Film Office promotional video to market Marana to outside producers 2019 – 2020 Goals & Objectives • Complete the Pinal County/Airpark annexation study and begin the process to acquire those parcels into the Town of Marana • Complete BR&E (Business Retention & Expansion) study and implement plan • Successfully complete four current recruitment/expansion projects • Continue to market and recruit/expand the four main business sectors as outlined in the Economic Development Strategic Plan • Continue to promote the DMRF program and Downtown Overlay Zone for future Marana Main Street Businesses • Complete the Marana Main Street roundabout landscaping/hardscape project • Continue to recruit unique retail projects for the Marana Center and Marana Main Street projects • Continue to identify growth areas of the town for infrastructure strategies • Continue to work with the Marana Chamber of Commerce for collaboration/partnering opportunities • Launch Tourism Master Plan • Produce three TV episodes documenting film projects and locations to target new business from outside producers • Develop comprehensive production crew database for Film Office website • Continue to market the Town for tourism travel, dining, and shopping opportunities 64 KEY PERFORMANCE MEASUREMENTS Council Strategic Plan Goal Expected Outcome Performance Measure FY 2019 Target FY 2019 Target Economic Development To maintain a sustainable increase in living standards and quality of life in Marana. Connecting people with decision making tools 10% increase year over 10% increase year over Provide 100% response rate on RFI where applicate and 100% response rate within 24 hours of unsolicited inquiries. 100% 100% Increase the number of unsolicited inquiries 10% increase year over 10% increase year over Implementation of the Econ Dev Strategic Plan by marketing the four focus areas Two campaigns per year Two campaigns per year Tourism Influencing visitation and purchasing decisions in the Town of Marana Increase website traffic through organic searches 10% increase 10% increase Increase personal responsive interactions 20% 20% Creating and innovating tourism products One per year One per year Influencing travel stays Frequency & reach – 15 marketing campaigns per year Frequency & reach – 15 marketing campaigns per year 65 OPERATING BUDGET SUMMARY Expenditures by Category FY 2017 Actual FY 2018 Actual FY 2019 Estimated FY 2020 Recommended Change Personnel & Benefits $218,037 $322,490 $332,133 $357,455 Note 1 $25,322 Contracted Services 219,408 179,384 243,750 239.080 (4,670) Operating Supplies & Equipment 4,029 2,110 4,600 4,200 (400) Total by Category $441,474 $503,985 $580,483 $600,735 $20,252 OPERATING BUDGET SUMMARY BY FUND Expenditures By Fund FY 2017 Actual FY 2018 Actual FY 2019 Estimated FY 2020 Budget Change General Fund $195,040 $247,649 $284,506 $287,827 $9,321 Bed Tax Fund 246,434 256,336 303,877 314,808 10,931 Downtown Reinvestment Fund - - - - - Grants and Contributions - - - - - Total by Fund $441,474 $503,985 $580,483 $600,735 $20,252 AUTHORIZED POSITIONS FY 2017 Actual FY 2018 Actual FY 2019 Estimated FY 2020 Budget Change Director of Economic Development and Tourism 1.00 1.00 1.00 1.00 - Tourism and Marketing Manager 1.00 1.00 1.00 1.00 - Economic Development Specialist 1.00 1.00 1.00 1.00 - Marketing & Design Associate - 0.50 - - - Graphic Designer - - 0.50 0.50 - Total Economic Development and Tourism 3.00 3.50 3.50 3.50 - Budget Notes and Changes 1. Personnel & Benefits – Increase is associated with the reclassification of a position to better meet needs of the organization. 66 DEVELOPMENT SERVICES ADMINISTRATION Department Overview To provide clear support, coordination and quality control oversight for the Town of Marana Development Services departments (Planning, Permits and Records, Building Safety and Engineering), Economic Development and Real Property to ensure that all departmental activities enhance and support the vision of the strategic plan by providing responsiveness to, and creating partnerships with, the development community. 2018 – 2019 Accomplishments • Improved customer service experience - front remodel • Improved department workflow through workspace modifications • Flex room remodel to free up DSC Large for front counter overflow • Increased involvement in the process of town initiated projects and events 2019 – 2020 Goals & Objectives • Continue to enhance the DSC website for use by the Town’s residents, businesses and customers • Evaluate new or upgraded software to improve workflow • Evaluate staffing models based upon software improvements • Through cross-training, enhance the DSC “Single Point of Contact” service provided to the Town’s customers by the Development Coordinators Customer Service DSC Reception Desk Development Services Administration 67 KEY PERFORMANCE MEASURES Council Strategic Plan Goal Expected Outcome Performance Indicator FY 2019 Target FY 2020 Target Progress & Innovation Assist in the creation of an on-line permitting system for the Town of Marana Percentage complete of on-line permitting system >50% >50% Progress & Innovation Commerce Improve staff training, education and certification levels International Code Certifications received 91% 100% Percentage of employees attending training sessions to maintain minimum education units for certifications 100% 100% Commerce Streamline public processes to make it easier for public and developers to work with the Town In-house plan reviews as a percent of total plan reviews taken 99% 99% Commerce Ensure sufficient response to public for permitting and inspections Single family dwelling plans reviewed within published timeframes 85% 90% Model plan reviews completed within published timeframes 85% 90% Field inspections completed within one business day of request 100% 100% OPERATING BUDGET SUMMARY Expenditures by Category FY 2017 Actual FY 2018 Actual FY 2019 Estimated FY 2020 Recommended Change Personnel & Benefits $86,720 $52,552 $274,164 $283,411 $9,247 Contracted Services - 108,119 119,190 116,430 (2,760) Operating Supplies & Equipment 5,358 5,648 6,000 11,000 5,000 Restricted Budget - - - 18,000 Note 1 18,000 Total by Category $92,077 $166,319 $399,354 $428,841 $29,487 OPERATING BUDGET SUMMARY BY FUND Expenditures By Fund FY 2017 Actual FY 2018 Actual FY 2019 Estimated FY 2020 Recommended Change General Fund $92,077 $166,319 $399,354 $428,841 $29,487 Total by Fund $92,077 $166,319 $399,354 $428,841 $29,487 68 AUTHORIZED POSITIONS FY 2017 Actual FY 2018 Actual FY 2019 Estimated FY 2020 Budget Change Development Services Director 1.00 1.00 1.00 1.00 - Executive Assistant 1.00 1.00 1.00 1.00 - Customer Service Clerk 1.00 - - - - Business Process Analyst - - 1.00 1.00 - Total Development Services Admin 3.00 2.00 3.00 3.00 - Budget Notes and Changes 1. Restricted Budget – One-time costs associated with possible minor renovations to the Development Services area of MMC building to increase storage. 69 BUILDING SAFETY Department Overview The Building Safety Department is responsible for establishing the minimum requirements that safeguard the public health, safety and general welfare through structural strength, electrical/plumbing/mechanical capacity, means of egress of facilities and properties, stability, sanitation, adequate lighting and ventilation, energy conservation and safety to life and property from fire and other hazards attributed to the built environment. These crucial elements in building safety are addressed during the plan review and the inspection process. The department also assures the safety of structures for first responders, such as fire fighters and other emergency responding agencies. Code enforcement is an essential function of the Building Safety department’s commitment to provide a safe and attractive built environment for our citizens and visitors to our community. This is accomplished through adoption of the most up-to-date technical building code, and administration of that code through field inspection. The Building Safety department in an effort to provide the highest level of service to our community, collectively works with fire service agency within the town to administer provisions of the fire code. Our goal as the Building Safety department is to maintain the vision of the town, by incorporating the strategic plan into our policies and procedures whenever possible. The Building Safety department has a staff of 13 full time employees. Staff is committed in supporting the daily operations of the town’s Development Services. The department staff consists of 3 plan review staff members, 5 inspectors, 2 permitting clerks, 1 development coordinator, 1 assistant building official and the chief building official. 2018 – 2019 Accomplishments • Implemented electronic inspection program • Established on-line inspection requests and reports • IBC/IFC 2018 adoption • GPS units installed in all fleet vehicles • 100% certified staff Building Safety Inspections Building Safety Plans Examiners Building Safety Permit Clerks Building Safety Development Coordinator Chief Building Official 70 2019 – 2020 Goals & Objectives • Electronic plan review • Electronic plan submittal – on-line submittals • Simplify permit reviews where permit techs/coordinator complete general plan review (over the counter issuance) • Public outreach and educational awareness (schools) KEY PERFORMANCES MEASURES Council Strategic Plan Goal Expected Outcome Performance Indicator FY 2019 Target FY 2020 Target Community Perform building inspections Total number of building inspections performed 16,000 16,000 Community Perform inspections for building code compliance Number of Building Code Compliance inspections performed 25 25 Commerce Certificate of Occupancy inspections Number of C of O inspections performed 40 40 OPERATING BUDGET SUMMARY Expenditures by Category FY 2017 Actual FY 2018 Actual FY 2019 Estimated FY 2020 Recommended Change Personnel & Benefits $751,007 $788,222 $1,067,222 $1,092,024 $24,802 Contracted Services 84,901 20,665 65,695 40,100 Note 1 (25,595) Operating Supplies & Equipment 28,787 41,749 50,929 41.507 (9,422) Total by Category $864,695 $850,636 $1,183,846 $1,173,631 $(10,215) OPERATING BUDGET SUMMARY BY FUND Expenditures By Fund FY 2017 Actual FY 2018 Actual FY 2019 Estimated FY 2020 Recommended Change General Fund $864,695 $850,636 $1,183,846 $1,173,631 $(10,215) Total by Fund $864,695 $850,636 $1,183,846 $1,173,631 $(10,215) 71 AUTHORIZED POSITIONS FY 2017 Actual FY 2018 Actual FY 2019 Estimated FY 2020 Recommended Change Chief Building Official - - 1.00 1.00 - Chief Building Inspector 1.00 1.00 1.00 1.00 - Building Safety Coordinator 1.00 1.00 - - - Senior Plans Examiner 1.00 1.00 2.00 2.00 - Building Safety Manager 1.00 1.00 - - - Plans Examiner 1.00 1.00 1.00 1.00 - Building Inspector II 2.00 2.00 3.00 3.00 - Building Inspector I 1.00 1.00 1.00 1.00 - Development Coordinator 1.00 3.00 3.00 3.00 - Permit Clerk 3.00 1.00 1.00 1.00 - Total Building Safety 12.00 12.00 13.00 13.00 - Budget Notes and Changes 1. Contracted Services – Decrease primarily associated with reductions in software licenses and travel costs. 72 PLANNING Department Overview The Marana Planning Department is dedicated to the physical, social and economic excellence of the Town through sound professional planning practices; consistent policy advice; active public participation and superior public service to promote the welfare and quality of life of the community. The Planning Department is responsible for administering and implementing the General Plan and the Land Development Code. The department provides support and recommendations to the Town Council and Planning Commission to assist each in making decisions regarding land uses and development proposals. The Department processes applications for new development and redevelopment within the Town such as site plan reviews, special use requests, planned development proposals, subdivision proposals and rezoning requests to ensure compliance with Town requirements. 2018 – 2019 Accomplishments • Planning staff began the management and development of the 2010 General Plan update. The first deliverable product of this work, the Make Marana 2040 General Plan Map Atlas, a 68 page document that is a snapshot of current conditions in the Town, was presented to the public and Town Council. • Planning staff continues to work on the Land Development Code update. As a part of that work, a new, sign code has been adopted that is legally compliant with recent court rulings and replaces outdated standards with clear and concise regulations that will meet users’ needs. • Planning staff created a monthly report based on key metrics of commercial and residential development permit activity. The report identifies important trends that are easily identified through graphic representation. 2019 – 2020 Goals & Objectives • Planning staff will work to adopt the revised Land Development Code and associated Town-wide rezoning of non-conforming parcels. • Planning staff will lead the effort to coordinate and engage Town departments, local stakeholders and Marana citizens in the creation and completion of the new, Make Marana 2040 General Plan. • Planning staff will continue to review, assess, revise and implement new development review policies and procedures in order to provide better service for our customers. • Present bi-annual reports on development trends and projections. Development Review Development Coordination Long Range Planning Planning Director 73 KEY PERFORMANCE MEASUREMENTS Council Strategic Plan Goal Expected Outcome Performance Measure FY 2019 Target FY 2020 Target Community To provide exceptional customer service through our Development and Utility Services Higher submittal return time goals met through efficiency improvements of development services processes and procedures 95% of development related projects (plats, development plans, landscape plans)reviewed within assigned time frame for first submittal 95% of development related projects (plats, development plans, landscape plans)reviewed within assigned time frame for first submittal Higher submittal approval time goal met through efficiency improvements of development services processes and procedures 95% of permits approved within assigned time frame 95% of permits approved within assigned time frame OPERATING BUDGET SUMMARY Expenditures by Category FY 2017 Actual FY 2018 Actual FY 2019 Estimated FY 2020 Recommended Change Personnel & Benefits $691,677 $666,156 $582,191 $512,632 Note 1 $(69,559) Contracted Services 127,321 138,455 350,212 117,250 Note 2 $(232,962) Operating Supplies & Equipment 6,104 7,751 3,350 13,000 9,650 Total by Category $825,102 $812,362 $935,753 $642,882 $(292,871) OPERATING BUDGET SUMMARY BY FUND Expenditures By Fund FY 2017 Actual FY 2018 Actual FY 2019 Estimated FY 2020 Recommended Change General Fund $825,102 $812,362 $935,753 $642,882 $(292,871) Total by Fund $825,102 $812,362 $935,753 $642,882 $(292,871) 74 AUTHORIZED POSITIONS FY 2017 Actual FY 2018 Actual FY 2019 Estimated FY 2020 Recommended Change Planning Director 1.00 1.00 1.00 - (1.00) Environmental Project Manager 1.00 1.00 - - - Principal Planner 1.00 1.00 1.00 1.00 - Senior Planner 4.00 4.00 5.00 5.00 - Planner 1.00 - - - - Development Coordinator 1.00 1.00 - - - Business Process Analyst - 1.00 - - - Total Planning 9.00 9.00 7.00 6.00 (1.00) Budget Notes and Changes 1. Personnel & Benefits – Decrease due to the Planning Director position being reclassified and shifted to another department as part of the strategic position process. 2. Contracted Services – Decrease due to the General Plan Update, for which most work primarily took place during fiscal year 2018-2019. 75 POLICE Department Overview The Mission of the Marana Police Department is to provide unparalleled service and unwavering protection to every person in the Town of Marana and to do so with uncompromised integrity. We are committed to becoming the most highly regarded police department in the State of Arizona. 2018-2019 Accomplishments  Completed the construction of a 22 million dollar police facility and moved into the building, beginning day to day operation out of the facility in October (2018)  Became an active member of the Southern Arizona Law Enforcement Foundation, thereby making us eligible to receive funding for police equipment  Completed a feasibility study on the creation of a new bike patrol unit, to be implemented in keeping with the strategic plan when staffing allows  Reduced Worker’s Compensation Injuries  Raised $16,000 for charity via our 3rd annual Pride for the Patch Golf Tournament  Implemented the first Pride for the Patch Fitness Challenge with 188 public safety personnel participating  Maintained current crime rates based on Part I crimes/thousand residents  Maintained police response times at current levels 2019-2020 Goals and Objectives  In conjunction with the University of AZ develop an Internship program whereby four Criminal Justice majors participate as interns for one semester (2 /semester)  Begin the self-assessment phase of the Arizona Law Enforcement Accreditation Program as the first step toward becoming an accredited police agency  Outsource Police Off-Duty management  Complete the police shooting range  Transition to new state e-citation system (AZ Tracs) to save $20,000/year.  Maintain clearance rates higher than the national average for crimes of violence according to the FBI publication, Crime in the United States.  Maintain clearance rates for property offenses that are higher than the national average according to the FBI publication, Crime in the United States.  Maintain or exceed department clearance rates for crimes of violence as compared to the previous year.  Maintain or exceed department clearance rates for property crimes as compared to the previous year. Field Services Bureau Patrol, Criminal Investigations, DART, SRO, Motors, K-9, Auto-theft, CNA, DEA Support Services Bureau Communications, Records,Property and Evidence,Crime Scene Unit, Community Resources, Training, PIO, IA Chief of Police 76 KEY PERFORMANCE MEASUREMENTS Council Strategic Plan Goal Expected Outcome Performance Measure FY 2019 Target FY 2020 Target Community To maintain a safe community for all Marana residents, citizens, and visitors Maintain or exceed department clearance rates for all part one crimes (Part 1 crimes as defined by the FBI Uniformed Crime Reporting codes) as compared to the previous year 48.1 48 Maintain or reduce Part 1 crime rates based on total number of part 1 crimes (excluding shoplifting) per 1000 residents as compared to the previous year 22.2 22 Maintain or reduce traffic collision rates based on total number of collisions per 1000 residents as compared to the previous year 5% 5% OPERATING BUDGET SUMMARY Expenditures by Category FY2017 Actual FY2018 Actual FY2019 Estimated FY2020 Recommended Change Personnel & Benefits $10,864,496 $11,572,094 $12,130,894 $12,292,111 Note 1$161,217 Contracted Services 477,187 488,904 554,580 603,859 49,279 Operating Supplies & Equipment 1,228,840 1,148,928 1,203,242 1,425,761 Note 2 222,519 Capital Outlay 132,840 38,242 6,000 201,600 Note 3 195,600 Total by Category $12,703,161 $13,248,168 $13,894,716 14,523,331 $628,615 OPERATING BUDGET SUMMARY BY FUND Expenditures By Fund FY2017 Actual FY2018 Actual FY2019 Estimated FY2020 Recommended Change General Fund $12,703,161 $13,248,168 $13,888,716 $14,523,331 $628,615 Grants / Contribution - - - - - RICO Fund - - - - - Impound Fee - - - - - Emergency Telecommunication - - - - - Total by Fund $12,703,161 $13,248,168 $13,894,716 $14,523,331 $628,615 77 AUTHORIZED POSITIONS FY2017 Actual FY2018 Actual FY2019 Estimated FY2020 Recommended Change Chief of Police 1.00 1.00 1.00 1.00 - Deputy Chief of Police 1.00 1.00 1.00 1.00 - Police Captain 1.00 1.00 1.00 1.00 - Police Lieutenant 2.00 2.00 2.00 2.00 - Police Sergeant 11.00 11.00 11.00 11.00 - Police Officer 69.00 71.00 71.00 74.00 3.00 Police Telecommunications Supervisor 2.00 2.00 2.00 2.00 - Police Records Supervisor 1.00 1.00 1.00 1.00 - Dispatcher 12.00 12.00 13.00 13.00 - Police Records Specialist 2.00 2.00 2.00 2.00 - Police Records Clerk 4.00 4.00 5.00 5.00 - Crime Scene/Property & Evidence Supervisor 1.00 1.00 1.00 1.00 - Crime Scene Specialist 3.00 3.00 3.00 3.00 - Crime Analyst 1.00 1.00 1.00 1.00 - Administrative Manager - 1.00 1.00 1.00 - Customer Service Specialist - - 1.00 1.00 - Executive Assistant 1.00 - - - - Administrative Assistant 1.00 1.00 1.00 1.00 - Total Police 113.00 115.00 118.00 121.00 3.00 *Does not include 6 Grant funded positions 1 SRO’s, 3 C.N.A., DEA, and ATTF Budget Notes and Changes 1. Personnel & Benefits – Increase due to the addition of three new Police Officer positions. PSPRS contribution rates slightly decreased for fiscal year 2019-2020 which offset some costs. 2. Operating Supplies & Equipment – Increased costs primarily related to equipment and supplies to outfit new officers as well as increases for vehicle replacement charges. 3. Capital Outlay – Increase due to the purchase and outfitting of three new police vehicles for the three new Police Officer Positions. 78 COURTS Department Overview Marana Municipal Court adjudicates civil and criminal traffic, Town ordinance, and criminal misdemeanor offenses that occur within the Town limits, as well as issuing civil orders of protection and injunctions against harassment. The mission of Marana Municipal Court is to provide a forum for the fair, impartial, and efficient adjudication of those violations in an environment that is respectful and safe for all who interact with the justice system. 2018 - 2019 Accomplishments • Participated in multiple Saturday warrant court sessions at Pima County Justice Court, thereby providing improved access to the court system and reducing jail costs for the Town • Provided defendants with active warrants the option of walking in to court during business hours to address their warrants, rather than requiring them to wait for the next official court session, thereby preventing unnecessary incarceration and reducing jail costs for the Town • Provided judicial staffing during Marana Police Department warrant sweeps to prevent police officers from having to transport defendants to the jail, thereby increasing the efficiency of the program, preventing unnecessary incarceration, and reducing jail costs for the Town • Began implementation of the Arizona Supreme Court’s Security Standards Recommendations • Participated in training and education regarding the Arizona Chief Justice’s Fair Justice for All initiatives, with court staff both attending and presenting at various trainings • Served as a pilot court for the implementation of text notifications of upcoming court dates and payments. 2019 – 2020 Goals & Objectives • Continue updates to the Marana Court webpage to provide the public with additional resources for interacting with the court system • Continue to seek out methods to provide court users with greater access to justice • Implement security policies, procedures, and training consistent with the Arizona Supreme Court’s Court Security Standards Recommendations Judicial Division Administrative Division Town Magistrate 79 KEY PERFORMANCE MEASUREMENTS Council Strategic Plan Goal Expected Outcome Performance Measure FY 2019 Target FY 2020 Target Community Provide a forum for fair, impartial, and efficient adjudication of alleged violations in an environment that is respectful and safe. % of cases with customer service complaints Less than 1% Less than 1% Percentage of cases adjudicated 100% 100% Percentage of cases referred to judicial commission Less than 1% Less than 1% Community Provide participants in the court system with necessary services for the fair adjudication of cases. % of qualified cases receiving court appointed cases 100% 100% Percentage of qualified cases receiving interpreter services 100% 100% Community Promptly disburse monies received by the court, which are held in trust and payable as restitution, bonds, or fees. % of timely disbursements for bond refunds, restitution orders, fees to other government agencies, and payment for services 100% 100% OPERATING BUDGET SUMMARY Expenditures by Category FY 2017 Actual FY 2018 Actual FY 2019 Estimated FY 2020 Recommended Change Personnel & Benefits $832,986 $772,887 $946,527 $1,404,816 Note 1 $94,289 Contracted Services 110,528 94,493 96,200 101,600 5,400 Operating Supplies & Equipment 11,492 13,082 15,300 14,250 (1,050) Capital Outlay - - - - - Total by Category $955,006 $880,461 $1,058,027 $1,156,666 $98,639 OPERATING BUDGET SUMMARY BY FUND Expenditures By Fund FY 2018 Actual FY 2018 Actual FY 2019 Estimated FY 2020 Recommended Change General Fund $955,006 $880,461 $1,058,027 $1,156,666 $98,639 JCEF Fund - - - - - FTG Court Fund - - - - - Local Technology Fund - - - - - Total by Fund $955,006 $880,461 $1,058,027 $1,156,666 $98,639 80 AUTHORIZED POSITIONS FY 2017 Actual FY 2018 Actual FY 2019 Estimated FY 2020 Recommended Change Town Magistrate 1.00 1.00 1.00 1.00 - Court Operations Specialist 1.00 1.00 1.00 1.00 - Court Administrator 1.00 1.00 1.00 1.00 - Court Probation Monitor 1.00 1.00 1.00 1.00 - Court Security Officer 2.00 2.00 2.00 2.00 - Court Collections Specialist 1.00 1.00 1.00 1.00 - Court Supervisor 1.00 1.00 1.00 1.00 - Senior Courtroom Specialist 1.00 1.00 1.00 1.00 - Courtroom Specialist 1.00 1.00 1.00 1.00 - Court Clerk 4.00 4.00 4.00 4.00 - Senior Court Clerk - 1 1 1 - Total Courts 14.00 14.00 14.00 14.00 - Budget Notes and Changes 1. Personnel & Benefits – Change due to slight increase in personnel costs as well as transferring one FTE employee’s personnel & benefits from a special revenue fund (Local Technology Fund) to the General Fund. This was done to increase available funding for Court technology needs and as the special revenue fund cannot pay for staffing on a permanent basis. 81 PUBLIC WORKS Department Overview The Public Works Department is committed to providing the highest level of service while maintaining a safe and reliable infrastructure for all members of the community. We strive to always seek innovative ways to improve, maintain, and enhance public facilities, public roadways, sidewalks, drainageways, landscaping and traffic operations systems in a cost- effective manner. The department supports the Town’s strategic plan, and considers itself a developing partner in the growth and prosperity of the community. 2018-2019 Accomplishments Facilities Management: • Solar arrays have been started and/or completed at 4 Town sites (MMC Employee Parking, Police Secure Parking, Crossroads Basketball Court, and Marana Pool) • B Building Remodel and Visitors Center Design have been started with the Project Manager and construction on the B Building Remodel will start in April and carry over through fiscal 2020 • Design for the HVAC upgrade at the MMC Chambers have been submitted and approved, project to start in fiscal 2020 • Remodeled the Wastewater Operation Building, replaced sub-floor and finished with LVT Flooring, painting and replaced fixtures • Replaced half of the worn out and damaged carpet and VCT at the MOC Water Department Building with LVT that was effected by a water leak • Repainted the Community Room at the MOC with Community Center colors and upgraded all the lighting to new LED inserts Fleet Services: • All Fleet employees obtained tire repair certification adopted by Federal and DOT standards • All Fleet Employees gained the OSHA/SAE Certification towards Automotive Air Condition Standards for 609 and the new 1234YF refrigerant systems • Car wash service in place to accept bar code reading for vehicles and billing thru vendor • Continued asset management upgrades through Cartegraph Traffic Operations Streets Facilities Management Fleet Services Administration 82 • Fleet has a GPS Pilot program in place for 5 town vehicles, and is working with management to see if this will be adopted by Town Government Street Maintenance: • ADA Ramp Repair and Upgrade Program. A subdivision is selected annually for ADA upgrades and repairs. Cortaro Ranch Subdivision Phase I scheduled to be completed by June 30th. • Bridge Painting at Marana TI is scheduled to be completed by June 30th. ( IGA ADOT) • Implemented Annual Culvert Cleaning Program Contractor Services. (600 Town Wide) • Implemented Annual Road Failure Repair Program. By identifying road failure issues ahead of time when possible will allow us the opportunity to work towards being proactive and not reactive. • Landscape Beautification Project on Tangerine Farms Rd shoulders and walking path scheduled to be completed by June 30th. Install DG, trees and plants as needed. • Continue Annual Maintenance Program for Orange Grove Pump Station. • Implemented Bridge De-Icing Program. (Operation freeze) • Implemented Storm Preparedness Plan. • Completed (RLRRP) Regional Local Road Repair Program 1.1 million in crack seal.(Town Subdivisions) • Pavement Preservation Program FY2019 in progress scheduled to be completed by June 30th. • Interred into an (IGA) Intergovernmental Agreement with Pima County for Roadway Maintenance. • Implemented Pavement Assessment Program. Traffic Operations: • Finalized installation and activation of flashing yellow arrows (FYA’s) for all protective/permissive movements (17 in house conversions and 4 project activations). • Completed the fiber optic installation along the Cortaro Road and Silverbell Road corridors. • 100 street light luminaires converted/upgraded from high pressure sodium to LED. • Replaced over 700 traffic signs due to age and damage. • Restriped over 2 million linear feet of pavement markings throughout the Town. • Upgraded the Dove Mountain Blvd./Moore Road intersection to radar activated LED traffic signs to enhance the traffic control. • 11 Traffic Impact Analysis (TIA) reports accepted as of March 1 2019. Please note, some TIA’s are part of planning development plan packages so there may be a few more. • 90 traffic control plans (TCP’s) reviewed as of March 1, 2019. The TCP’s are for CIP projects, ROW permits, Special Events, etc. • 10 traffic count studies performed as of March 1, 2019. • 13 sight visibility studies performed as of March 1, 2019. 83 2019 - 2020 Goals & Objectives Facilities Management: • Finish remodel the 1st and 2nd floors of the MMC B Building for Marana Water and Parks and Recreation and add a Fleet bay at the Sally Port to be able to service vehicles at the MMC Complex • Remodel the MOC A Building after Marana Water moves out for Public Works to utilize this space. Building is in need of carpet, VCT Flooring and paint • Update Facilities Master Plan to add standard Town colors, asset inventory with replacement program and updated department needs assessments, need to identify ownership and responsibilities of all Town Assets • Review the recommendations of the comprehensive energy audit from Wendel Energy and plan out a replacement plan based on the Town’s best interest and practices • Replace the HVAC System in the Chambers based on recommendations from Wendel Energy Fleet Services: • Continue to upgrade and enhance Cartegraph software to effectively run reports on productivity and cost associated with general fleet repair. • GPS Tracking of Vehicles and Equipment to reduce ideal time, saving on fuel cost, allow departments to monitor activities based on equipment location, and prioritize equipment and vehicle assignments in the field • Updates to the Equipment Replacement Program. • Continued educational training in areas of maintenance and general tire repair Street Maintenance: • ADA Ramp Repair and Upgrade Program. A subdivision is selected annually for ADA upgrades and repairs. (Cortaro Ranch Subdivision Phase II) • Bridge Painting and Maintenance Twin Peaks Bridge at Santa Cruz, and Cortaro TI touch up. ( IGA ADOT) • Continue Annual Culvert Cleaning Program Contractor Services. (600 Town Wide) • Landscape Beautification Project on Cortaro Rd, Cortaro Farms Rd, and Ina Rd. Installing DG, trees and plants to restore medians and shoulders to original plans. • Continue Annual Road Failure Repair Program. By identifying road failure issues ahead of time when possible will allow us the opportunity to work towards being proactive and not reactive. • Continue Annual Maintenance Program for Orange Grove Pump Station. • Continue Bridge De-Icing Program. (Operation freeze) • Continue Improving Storm Preparedness Plan. • Establish a Town Bridge Maintenance Program. Addressing any needed repairs identified by ADOT’s National Bridge Inspection Program. • Continue to work on overflow parking areas for Special Events and Facilities. • Pavement Preservation Program FY2020. 84 Traffic Operations: • Install automatic traffic data collection and traffic signal delay, progression and congestion and traffic performance management equipment along the Ina Road corridor that will communicate with Pima County existing traffic signals monitoring system. • Install retro reflective yellow border on all signal heads throughout the town, to increase safety and visibility at all signalized intersections. • Complete the remainder of the street name signs upgrade to comply with Federal regulations and requirements. • Implement sign upgrade program along major corridors to comply with Federal regulations and requirements. • Utilize Cartegraph to stream line Traffic Division workflow process between the engineering and maintenance areas. KEY PERFORMANCE MEASURES Council Strategic Plan Goal Expected Outcome Performance Indicator FY 2019 Target FY 2020 Target Community Accurately assess Town Facilities and Assets to determine ownership Updating and maintaining of ownership assessment 100% 100% Progress and Innovation Update pool of vehicles and equipment that are over 15 years of age to reduce overhead operating costs Stewardship of Equipment Replacement Program 100% 100% Community To Maintain the Town’s Streets at an acceptable high level Continue with the Pavement Preservation approved 5 year plan 100% 100% Community Increase the capacity of roadway corridor’s through innovational use of technologies and decrease traffic delays % Increase of Roadway Capacity and % decrease of Traffic Delays 5% 5% 85 OPERATING BUDGET SUMMARY Expenditures by Category FY 2017 Actual FY 2018 Actual FY 2019 Estimated FY 2020 Recommended Change Personnel & Benefits $2,450,627 $2,563,668 $2,963,171 $3,068,347 Note 1 $105,176 Contracted Services 3,465,547 2,563,886 4,575,067 5,562,187 Note 2 987,120 Operating Supplies & Equipment 383,753 410,717 622,149 421,044 Note 3 (201,105) Capital Outlay 370,482 357,139 604,949 1,413,000 Note 4 808,051 Restricted Budget - - 193,224 435,000 Note 5 241,776 Total by Category $6,670,410 $5,895,410 $8,958,560 $10,899,578 $1,941,018 OPERATING BUDGET SUMMARY BY FUND Expenditures By Fund FY 2017 Actual FY 2018 Actual FY 2019 Estimated FY 2020 Recommended Change General Fund $ 3,128,911 $3,641,087 $ 5,409,338 $5,992,697 Note 6 $583,359 Highway User Revenue Fund 3,541,499 2,254,323 3,549,222 4,906,881 Note 7 1,357,659 Total by Fund $ 6,670,410 $5,895,410 $8,958,560 $10,899,578 $1,941,018 AUTHORIZED POSITIONS FY 2017 Actual FY 2018 Actual FY 2019 Estimated FY 2020 Recommended Change Public Works Administration Public Works Director 1.00 1.00 1.00 1.00 - Public Works Deputy Director - - 1.00 1.00 - Traffic Operation Engineering Manager 1.00 1.00 1.00 1.00 - Community Response Manager 1.00 1.00 - - - Executive Assistant 1.00 1.00 1.00 1.00 - Administrative Assistant 1.00 1.00 1.00 1.00 - Fleet Division Superintendent 1.00 1.00 1.00 1.00 - Lead Fleet Technician 1.00 1.00 1.00 1.00 - Equipment Mechanic 1.00 1.00 1.00 1.00 - Fleet Technician II 2.00 2.00 2.00 2.00 - Fleet Technician I - 1.00 1.00 1.00 - Streets Division Superintendent 1.00 1.00 1.00 1.00 - Traffic Signal Technician III 1.00 1.00 1.00 1.00 - Traffic Signal Technician II 1.00 1.00 1.00 1.00 - Public Works Supervisor 2.00 2.00 2.00 2.00 - 86 AUTHORIZED POSITIONS Traffic Technician I - - - 1.00 1.00 Equipment Operator II 1.00 1.00 1.00 1.00 - Equipment Operator I 2.00 2.00 2.00 3.00 1.00 Maintenance Associate III 4.00 4.00 4.00 4.00 - Maintenance Associate II 6.00 7.00 7.00 7.00 - Maintenance Associate I - 2.00 2.00 2.00 - Signs & Markings Technician 1.00 1.00 1.00 1.00 - Engineering Specialist - - 1.00 1.00 - Engineering Aide - - 1.00 1.00 - Facilities Division Superintendent 1.00 1.00 1.00 1.00 - Public Works Supervisor 1.00 1.00 1.00 1.00 - Facilities Tradesman - - 2.00 2.00 - Facilities Technician III 1.00 1.00 - - - Facilities Technician II 1.00 1.00 1.00 2.00 1.00 Facilities Technician I 1.00 1.00 1.00 1.00 - Total Public Works Administration 36.00 38.00 41.00 44.00 3.00 Budget Notes and Changes 1. Personnel & Benefits – Increased costs are associated with three new positions for fiscal year 2019-2020. New positions for fiscal year 2019-2020 include a Traffic Technician I, Equipment Operator I and a Facilities Technician II. 2. Contracted Services – Increased costs are primarily associated with the roll-over of the fiscal year 2018-2019 pavement preservation program (discussed in Note 7) and increases in landscaping and weed control throughout the Town. 3. Operating Supplies & Equipment – Decreased costs are expected due to a large one- time cost incurred during fiscal year 2018-2019 related to monsoon storm damage. For fiscal year 2019-2020, $200,000 was added as a restricted item for potential storm damage repairs. 4. Capital Outlay – Costs in this line item are associated with new vehicle and equipment purchases needed for additional personnel and replacement of older street equipment. Also included within capital outlay are costs associated with the MMC B-Building Remodel. 5. Restricted Budget – Costs in this line item are associated with restricted contingency items such as emergency road repair, storm damage repairs and unforeseen repairs to Town facilities. 6. General Fund – Increases within the General Fund portion of the Public Works budget correlates to costs for the remodel and planned enhancements to the MMC campus as well as necessary repairs and improvements to the MOC campus. 87 7. HURF – Increases within the HURF Fund portion of the Public Works budget correlates to a large amount of carry-forward of the Pavement Preservation Program funding. For fiscal year 2018-2019, the Pavement Preservation Program was modified to coordinate with Pima County’s program. As such, unspent funds are currently being budgeted to be brought forward into fiscal year 2019-2020. 88 ENGINEERING Department Overview The Engineering Department is responsible for addressing the infrastructure needs throughout the Town. The Engineering department plans, designs, and constructs public infrastructure. The Engineering Department provides oversight of projects to ensure that private development follows Town ordinances and engineering practices, maintains the safety of the public and the environment, recommends mitigation measures to reduce impacts from development and addresses the infrastructure needs throughout the town. 2018-2019 Accomplishments • Completed construction of Tangerine Road Corridor Phase I • Completed construction of the Marana Public Safety facility • Completed construction of McDuff • Completed construction of Coachline Blvd. • Completed construction of Santa Cruz Shared Use Path Phase III • Completed design and construction of a new traffic signal at Arizona Pavilions and WalMart • Competed stabilization of Starry Night Settlement Repair • Completed Ina Road Reconstruction • Completed Aerie Road Reconstruction • Completed construction CAP Trailhead • Completed a feasibility study for the SUP at CalPortland • Completed design for the Nighthawk Memorial at the Airport • Completed design for Camino de Oeste Road Restoration • Completed design for Thornydale north widening • Completed design and construction of Silverbell Road Sidewalks • Completed design for Avra Valley Road • Completed designs for El Rio Phase IA • Increased the insurance benefit to residents by obtaining a higher certification classification in the CRS program • Established a process for over-sized vehicles • Revised and simplified the Real Property submittal process • Streamlined the custom home building package • Complete engineering related titles in the LDC 2019 – 2020 Goals & Objectives • Develop standardized contracts and special provisions for CIP projects Development Engineering Sr. Executive Assistant Environmental Real Property CIP Engineering Construction Engineering Town Engineer 89 • Continue with the FEMA Community Rating System program (CRS), with outreach and education which results in Marana residents receiving a higher discount on flood insurance • Complete the design and begin construction for Lon Adams • Complete design and construction of Adonis Subdivision improvements • Complete construction of Avra Valley Road • Complete construction for Thornydale Road • Complete construction Camino de Oeste • Marana Main Street and Settlement Repair Completion • Complete the Gladden Farms Hawk Signal KEY PERFORMANCE MEASUREMENTS Council Strategic Plan Goal Expected Outcome Performance Measure FY 2019 Target FY 2020 Target Commerce Ensure that capital improvement projects advance the community’s economic development goals Percent of projects that advance economic development goals 100% 100% Commerce Ensure that capital rehabilitation projects adhere to aesthetic standards Percent of rehabilitation projects that are able to improve upon the aesthetics of the corridor 25% 25% Commerce Ensure that capital improvement projects adhere to aesthetic standards Percent of projects that are able to improve upon the aesthetics of the corridor 100% 100% OPERATING BUDGET SUMMARY Expenditures by Category FY 2017 Actual FY 2018 Actual FY 2019 Estimated FY 2020 Recommended Change Personnel & Benefits $2,430,516 $2,076,754 $2,325,982 2,098,012 Note 1$(227,970) Contracted Services 114,872 86,476 532,400 285,585 Note 2 (245,815) Operating Supplies & Equipment 79,043 64,196 70,540 64,867 (5,673) Restricted Budget - - 90,000 125,000 Note 3 35,000 Total by Category $2,430,516 $2,227,416 $3,018,922 2,574,464 $(444,458) 90 OPERATING BUDGET SUMMARY BY FUND Expenditures By Fund FY 2017 Actual FY 2018 Actual FY 2019 Estimated FY 2020 Recommended Change General Fund $2,380,858 $2,227,426 $2,948,922 $2,574,464 Note 4$(374,458) Highway User Revenue 49,658 - 70,000 - Note 5 (70,000) Northeast Benefit Impact Area - - - - - Transportation Fund - - - - - Total by Fund $2,430,516 $2,227,416 $3,018,922 $2,574,464 $(444,458) AUTHORIZED POSITIONS FY 2017 Actual FY 2018 Actual FY 2019 Estimated FY 2020 Recommended Change Town Engineer 1.00 1.00 1.00 1.00 Engineering Deputy Director 1.00 1.00 1.00 1.00 CIP Engineering Division Manager 1.00 1.00 2.00 2.00 Traffic Division Manager 1.00 1.00 - - - Civil Engineer 1.00 1.00 1.00 - (1.00) Environmental Project Manager 1.00 1.00 1.00 1.00 Engineering Specialist 3.00 3.00 2.00 2.00 - Engineering Aide 1.00 1.00 - - - Development Coordinator - 1.00 1.00 1.00 - Construction Manager 2.00 - - - - Project Coordinator – CIP 2.00 1.00 1.00 1.00 - Construction Inspector 2.00 2.00 3.00 3.00 - Right of Way Inspector 1.00 1.00 1.00 1.00 - CIP Process Analyst 1.00 1.00 1.00 1.00 - Project Manager 1.00 1.00 3.00 3.00 - Real Property Acquisition Agent 1.00 1.00 1.00 - (1.00) Development Engineering Division Manager 1.00 1.00 1.00 1.00 - Senior Executive Assistant 1.00 1.00 1.00 1.00 - Executive Assistant - - - - - Engineering Document Clerk - 1.00 1.00 1.00 - Total Engineering 23.00 24.00 22.00 20.00 (2.00) 91 Budget Notes and Changes 1. Personnel & Benefits – Decreases in budget are due to reallocation of personnel from Engineering/CIP to Public Works. The Town’s Traffic Division was moved from Engineering to Public Works better align goals to the Town’s strategic plan. Other decreases are associated with the departure of several tenured employees. 2. Contracted Services – Decreases in budget are associated with one-time costs in fiscal year 2018-2019 for a drainage study that will be completed. Other decreases are associated with the movement of the Traffic Division from Engineering to Public Works. 3. Restricted Budget – This budget category is associated with restricted contingency funding should unanticipated highly specialized engineering tasks be needed in the fiscal year. 4. General Fund – Decreases within the General Fund budget for the Engineering department is primarily associated with the movement of staff and resources from Engineering to Public Works (See Note 1). Other decreases are associated with the one-time drainage study (See Note 2). 5. Highway User Revenue Fund (HURF) – Decreases within the HURF budget for the Engineering department are solely associated with the movement of staff and resources from Engineering to Public Works (See Note 1). 92 PARKS & RECREATION Department Overview The Town of Marana Parks and Recreation department is dedicated to developing and implementing quality parks, trails, and leisure services for our community with a proud commitment to excellence, safety, and sustainability. 2018 – 2019 Accomplishments • Constructed and opened Tangerine Sky Community Park • Constructed and opened a new splash pad at Crossroads at Silverbell District Park • Constructed and opened a new portion of the Santa Cruz Shared Use Path – Gladden Farms to the Beard House • Completed pavement repairs of the Santa Cruz Shared Use Path between Tiffany Loop (Twin Peaks) and Cortaro Road. • Construct Central Arizona Project (CAP) trailhead and trail from Tangerine Road to Pinal County • Improvements to Ora Mae Harn District Park including LED light fixtures at tennis courts, constructing a new bullpen, concession stand upgrades, and maintenance yard parking lot improvements • Improvements at Heritage River Park including irrigation redesign and installation of sod • Repaired booster pump and flow sensors at Continental Reserve Community Park • Achieve Tree City USA distinction for the fourth year in a row • Incorporate a seasonal print activity guide • Increased number of recreation program offerings by 20% with over 30 new activities/events offered and program participation by 13.5% • Introduced two new inclusion programs by offering a sensory swim program and adaptive race event 2019 – 2020 Goals and Objectives • Construct and open Honea Heights Neighborhood Park • Complete Parks and Recreation 10-Year Master Plan • Increase program participation by 10% • Complete Phase 1A of El Rio Preserve improvements • Grow environmental education programs based at El Rio Preserve • Completed design of the Santa Cruz Shared Use Path at CalPortland • Work with D.R. Horton to oversee the design and construction of Saguaro Bloom Community Park • Install new sod at the Marana Municipal Complex and San Lucas Community Park dog park Administration Recreation •Outdoor Paths/Trails, Sports/Aquatics •Seniors, Community Enrichment Park Maintenance Parks & Recreation Director 93 • Extend irrigation control and water from Heritage River Park to the new Honea Heights Park • Improve infield soil mix at Ora Mea Harn District Park ballfield complex • Repair cracks on the west side of the Santa Cruz Shared Use Path between El Rio Park and Wade McLean Park. • Improve water drainage on the west side of the Santa Cruz Shared Use Path directly north of Ina bridge • Improve water drainage on west side of Santa Cruz Shared Use Path and at entrance to east side tunnel at Twin Peaks from Tiffany Loop • Expand utilization of the Tortolita trail system and feature mountain bike elements and equestrian specific trails to attract new users • Introduce one new community event in all recreation program areas • Increase the number of customer feedback survey responses YOY from recreation participants • Continue to pursue new programming opportunities at Crossroads at Silverbell District Park new splash pad and solar structure • Staff continue to pursue professional certifications and credentials in the Parks and Recreation industry • Continue to promote programs and communicate with the Marana community via the Parks and Recreation app KEY PERFORMANCE MEASUREMENTS Council Strategic Plan Goal Expected Outcome Performance Measure FY 2019 Target FY 2020 Target Recreation To provide high levels of service to program participants and public Solicit and capture YoY increase in satisfaction from participants and partners through department feedback surveys Increase the number of programs surveyed by 35% 4.5 out of 5 Stars Survey Results Increased the number of programs surveyed by 40% 4.8 out of 5 Stars Survey Results Progress and Innovation To increase management and tracking metrics of department assets Utilize Cartegraph to track park maintenance via work orders analytics 66% work orders completed digitally 100% work orders completed digitally Recreation To promote healthy and active lifestyles through diverse recreation opportunities Increase Outdoor Recreation and Special Interest programming offerings Increase 60% Increase 70% 94 KEY PERFORMANCE MEASUREMENTS YoY increase the total number of participants registered in recreation programs and community events Increase 13.5% Increase 15% OPERATING BUDGET SUMMARY Expenditures by Category FY 2017 Actual FY 2018 Actual FY 2019 Estimated FY 2020 Recommended Change Personnel & Benefits $2,276,694 $2,383,790 $2,579,730 $2,814,293 Note 1 $234,563 Contracted Services 419,146 520,366 857,325 848,570 (8,755) Operating Supplies & Equipment 855,564 948,026 1,064,930 1,118,560 53,630 Capital Outlay 185,352 22,877 156,500 6,500 Note 2 (150,000) Total by Category $ 3,736,756 $3,875,059 $4,658,485 $4,787,923 $129,438 OPERATING BUDGET SUMMARY BY FUND Expenditures By Fund FY 2017 Actual FY 2018 Actual FY 2019 Estimated FY 2020 Recommended Change General Fund $3,736,756 $3,875,059 $4,658,485 $4,787,923 $129,438 Total by Fund $3,736,756 $3,875,059 $4,658,485 $4,787,923 $129,438 AUTHORIZED POSITIONS FY 2017 Actual FY 2018 Actual FY 2019 Estimated FY 2020 Recommended Change Parks – Administration: Parks and Recreation Director 1.00 1.00 1.00 1.00 - Parks and Recreation Deputy Director 1.00 1.00 1.00 1.00 - Executive Assistant 1.00 1.00 1.00 1.00 - Assets Coordinator 1.00 1.00 1.00 1.00 - Business Process Manager - - - 1.00 1.00 Parks – Recreation: Recreation Superintendent 1.00 1.00 1.00 1.00 - Recreation Coordinator 4.00 4.00 4.00 4.00 - Recreation Programmer 2.00 2.00 2.00 2.00 - Parks and Recreation Services Clerk 2.75 2.00 2.00 2.00 - 95 AUTHORIZED POSITIONS Recreation Assistant 1.00 1.00 - - - Parks – Maintenance: Superintendent 1.00 1.00 1.00 1.00 - Parks Maintenance Supervisor 2.00 2.00 2.00 3.00 1.00 Maintenance Associate III 11.00 11.00 11.00 11.00 - Maintenance Associate II - - 4.00 4.00 - Maintenance Associate I 10.00 10.00 6.00 6.00 - Irrigation Control Specialist 1.00 1.00 2.00 2.00 - Parks – Senior Programs Recreation Programmer 1.00 1.00 1.00 1.00 - Recreation Assistant 1.00 1.00 - - - Total Parks 41.75 41.00 40.00 42.00 2.00 Budget Notes and Changes 1. Personnel & Benefits – Increased costs are associated with the two new Parks & Recreation positions needed to keep up with growth. New positions for fiscal year 2019-2020 are a Business Process Manager and a Park Maintenance Supervisor. 2. Capital Outlay – Decreased costs are associated with one-time purchases made in fiscal year 2018-2019 to repair and upgrade several park amenities. 96 COMMUNITY AND NEIGHBORHOOD SERVICES Department Overview Improving the quality of life for our residents and neighborhoods is the primary goal for Community and Neighborhood Services. Engaging the community in ongoing dialogue provides opportunities for the public and private sectors to: identify, refine and articulate needs; cooperatively problem-solve; collaboratively work to develop viable solutions to address needs; measure outcomes and celebrate successes; communicate regularly and clearly though relationships established by mutual trust and a shared vision. The key functions in Community and Neighborhood Services all center on providing appropriate services to the general population and working to solve issues that affect individuals, neighborhoods, and the entire community. These functions include: Neighborhood Services, Housing Rehab, Animal Services, Transit Management, Code Enforcement, and Community-wide outreach. 2018 – 2019 Accomplishments • Held five successful animal services programs for the community, to include the first doggy ice cream social • Created a recycling section of the department web page and actively highlight recycling opportunities for the residents • Held community electronic, paper shred, grease and Christmas tree recycling events • We completed rehabilitation on six qualifying homes that included two AC units, two electrical upgrades, two roof replacements, a water leak, a new septic system and a termite treatment • Moved the Sun Tran Express park-n-ride to the Crossroads Park and completed parking lot and sidewalk improvements for the riders • Provided 51 dumpsters to the neighborhoods throughout the Town for neighborhood cleanups • Held the Town’s first three Council Connections, allowing the residents to come talk with their elected officials in a casual atmosphere • Partnered with the Marana Food Bank, MUSD and MHC Healthcare to create the Marana Momentum Alliance and host the first Education and Employment Fair 2019 – 2020 Goals & Objectives • Organize and hold the Town’s first hazardous waste recycling event • Continue to look for monthly community events or programs for the residents • Improve and strengthen communications with neighborhoods and residents CDBG Housing Rehab Colonia Cleanup Neighborhood Outreach & Services Transit Services Code Enforcement Animal Services Community & Neighborhood Services Director 97 • Provide the Animal Control Officers more opportunities to educate the residents of Marana on responsible pet ownership and animal safety • Create a program for monitoring off-site donation bins throughout the Town • Create a program for off-site shopping cart retrieval throughout the Town • Work to increase opportunities and participation in the Community Restitution Program • Improve communication of the Town’s Neighborhood Mediation Program to the residents KEY PERFORMANCE MEASUREMENTS Council Strategic Plan Goal Expected Outcome Performance Measure FY2019 Target FY 2020 Target Community To enhance the community, protect property values, and engage the community Increase the voluntary Compliance by property owners on violation notices 94% 90% Tons of refuse collected from utilization of the Community Trailer by residents/communities 23 tons 25 tons Tons of refuse collected in Community Dumpsters provided in Neighborhoods 40 tons 60 tons Community To return lost pets to owners without the need for shelter intake Number of pets receiving services from Town sponsored microchipping, vaccination, licensing, spay and Neuter clinics 108 pets 200 pets YoY increase registered users on the Marana Pets App 355 users 400 users Increase the percentage of Return to Owner of all strays encountered by staff 66% 55% OPERATING BUDGET SUMMARY Expenditures by Category FY 2017 Actual FY 2018 Actual FY 2019 Estimated FY 2020 Recommended Change Personnel & Benefits $493,891 $628,774 $647,885 $826,946 Note 1 $179,061 Contracted Services 360,571 165,426 225,760 201,770 Note 2 (23,990) Operating Supplies & Equipment 42,481 64,322 96,347 114,848 18,501 Capital Outlay 116,995 37,558 11,250 32,500 Note 3 21,250 Total by Category $1,013,937 $896,080 $981,242 $1,176,064 $194,822 98 OPERATING BUDGET SUMMARY BY FUND Expenditures By Fund FY 2017 Actual FY 2018 Actual FY 2019 Estimated FY 2020 Recommended Change General Fund $1,013,937 $896,080 $981,242 $1,176,064 $194,822 Community Development Block Grant - - - - - Revolving Affordable Housing - - - - - Total by Fund $1,013,937 $896,080 $981,242 $1,176,064 $194,822 AUTHORIZED POSITIONS FY 2017 Actual FY 2018 Actual FY 2019 Estimated FY 2020 Recommended Change Community Services Director 1.00 1.00 1.00 1.00 - Community Services Specialist - - 1.00 1.00 - Community Outreach Coordinator 1.00 1.00 1.00 1.00 - Housing Rehabilitation Specialist 1.00 1.00 1.00 1.00 - Code Enforcement Division Chief Code & Animal Officer - 1.00 1.00 1.00 - Code Enforcement Officer II 2.00 1.00 1.00 1.00 - Code Enforcement Officer I - - - 1.00 1.00 Animal Services Division Animal Control Officer 2.00 3.00 3.00 3.00 - Total Community and Neighborhood Services 8.00 8.00 9.00 10.00 1.00 Budget Notes and Changes 1. Personnel & Benefits – Increased costs are primarily associated with the addition of a new Code Enforcement Officer I position for fiscal year 2019-2020 and a mid- year addition in fiscal year 2018-2019 of the Community Services Specialist. Other costs are associated with slight increases to employee related expenses. 2. Contracted Services – Decreased costs are attributable to several line items throughout the Animal Services Division. As the Town continues to gain institutional knowledge in this area, forecasting becomes more precise. 3. Capital Outlay – Costs in this category are associated with purchasing a vehicle for the new Code Enforcement I position. 99 WATER Department Overview Marana Water Department is committed to providing our customers with safe, reliable, efficient water and water reclamation services through utilization of effective industry practices, innovative technology, and the strategic use of water resources. We have an obligation to make sure that our residential customers, business customers and other public entities such as our schools, medical facilities and parks have reliable access to the water they need. Marana is committed to this mission and is taking proactive steps to achieve it. 2018 – 2019 Accomplishments • Installed several hundred water meters as part of the annual replacement of aging meter program • Final construction of the Marana Water Reclamation Facility Recharge Project; • Completion of construction of the San Lucas 16” Interconnect project • Finish construction of the Pioneer Well compound. • Completed electrical system upgrades of two water system well sites to meet current safety guidelines and provide efficiencies. • Continue with Storage Tank maintenance program; three storage tanks coated. • Continued partnerships with other local community water suppliers 2019 – 2020 Goals & Objectives • Complete the design and start construction of the Picture Rocks Interconnect; • Complete construction of the W+ Zone booster station • Begin the program management of the Northwest Recharge and Recovery Delivery System with Metro Water and Oro Valley • Begin implementation of an updated asset management program • Continue implementation program to replace the current SCADA system with updated infrastructure based on recommendations from the SCADA Master plan • Develop conservation based messaging campaign for customer base Capital Improvements Regulatory Water Delivery, Production & Storage Water Director 100 KEY PERFORMANCE MEASUREMENTS Council Strategic Plan Goal Expected Outcome Performance Measure FY 2019 Target FY 2020 Target Community Continuous increase in number of water customers Number of new water customers 400 400 Community Provide resources necessary to maintain the water distribution system and accurately account for water produced and consumed Percent of lost and unaccounted for water 6% 6% OPERATING BUDGET SUMMARY Expenditures by Category FY 2017 Actual FY 2018 Actual FY 2019 Estimated FY 2020 Recommended Change Personnel & Benefits $1,821,367 $1,889,563 $2,030,413 $2,218,377 Note 1 $187,964 Contracted Services 923,133 1,400,557 1,733,699 1,663,841 Note 2 (69,858) Operating Supplies & Equipment 1,214,437 1,389,539 1,662,279 1,884,686 Note 3 222,407 Capital Outlay - - 210,000 145,000 Note 4 (65,000) Total by Category $3,958,936 $4,679,668 $5,636,391 $5,911,904 $275,513 OPERATING BUDGET SUMMARY BY FUND Expenditures By Fund FY 2017 Actual FY 2018 Actual FY 2019 Estimated FY 2020 Recommended Change Water Fund $3,958,936 $4,679,668 $5,636,391 $5,911,904 $275,513 Water Infrastructure Fund - - - - - Water Renewable Resources Fund - - - - - Total by Fund $3,958,936 $4,679,668 $5,636,391 $5,911,904 $275,513 101 AUTHORIZED POSITIONS FY 2017 Actual FY 2018 Actual FY 2019 Estimated FY 2020 Recommended Change Water Director 1.00 1.00 1.00 1.00 - Water Deputy Director 1.00 1.00 1.00 1.00 - Water Business Services Coordinator 1.00 1.00 1.00 1.00 - Water Operations Manager 1.00 1.00 1.00 1.00 - Water Distribution Supervisor 1.00 1.00 1.00 1.00 - Water Production Supervisor 1.00 1.00 1.00 1.00 - Water Resource Coordinator 1.00 1.00 1.00 1.00 - Water Quality Specialist 1.00 1.00 1.00 1.00 - Water Quality Technician - - - 2.00 2.00 Construction Inspector 1.00 1.00 1.00 1.00 - Pump & Well Technician 1.00 - - - - Water Reclamation Mechanic 1.00 1.00 - - - Water Operator III - 2.00 2.00 2.00 - Water Operator II 6.00 6.00 6.00 6.00 - Water Operator I 1.00 1.00 1.00 1.00 - Civil Engineer 1.00 1.00 1.00 1.00 - Water Billing Specialist 2.00 2.00 2.20 2.60 0.40 SCADA Administrator 1.00 1.00 1.00 1.00 - Water Technology Specialist - - 1.00 1.00 - Executive Assistant 1.00 1.00 1.00 1.00 - Assets Coordinator - - 1.00 1.00 - Total Water Department 23.00 24.00 25.20 27.60 2.40 Budget Notes and Changes 1. Personnel & benefits – Increases in this category is attributable to the addition of two new Water Quality Technician positions for fiscal year 2019-2020. These positions will aid in the operation and maintenance of the two new Water Treatment Campuses. These positions are anticipated to be hired in time to service the new treatment campuses as they are brought online. 2. Contracted services – This category includes the majority of the Water Fund’s maintenance and rehabilitation programs. For fiscal year 2019-2020 several high priority programs were identified but were not included in the Manager’s Recommended Budget to ensure the fund stays structurally balanced. 3. Operating supplies & equipment - The increase is attributable to increased water quality testing and monitoring in all water production and distribution systems. 4. Capital outlay – This category includes the purchase and replacement of vehicles and equipment necessary to provide services. For fiscal year 2019-2020 several replacement items were identified but were not included in the Manager’s Recommended Budget to ensure the fund remains structurally balanced. 102 Water Reclamation Department Overview Marana Water Department is committed to providing its customers with quality wastewater reclamation and conveyance services and is taking proactive steps to achieve it. The Town will endeavor to ensure effluent owned by the Town is put to the highest and best possible use to meet long term planning goals and objectives of the Town. 2018 – 2019 Accomplishments • Passed Arizona Department of Environmental Quality Inspection (physical & regulatory) of Water Reclamation Facility (WRF). No deficiencies • Evaluated, updated, and optimized the Preventative Maintenance Schedule and Program for the WRF • Established CCTV, Cleaning, & GPSing Services Contract for the Sanitary Sewer System. Half of system completed • Finalized Capacity Management, Operations, and Maintenance (CMOM) Program for the Sanitary Sewer System • Completed construction of the Marana Water Reclamation Facility • Acquired abd assumed operation of the Adonis Sewer System. Cleaned, located and as-built Adonis conveyance system. 2019 – 2020 Goals & Objectives • Vector Control Program all of Sanitary Sewer System • Continue to work with local, state, and federal regulatory agencies to maintain compliance and operation of the wastewater reclamation facility and sanitary sewer conveyance system • Complete design and construction of the Adonis Sewer Lift Station and Force Main • Implement asset management program utilizing a Computerized Maintenance Management System (CMMS) • Reduce the amount of surface inflow to the sanitary sewer conveyance system • Clean, CCTV, and GPS the last quarter of the sanitary sewer conveyance system • SCADA Master Plan Implementation for the WRF and Lift Station(s) Capital Improvements Regulatory Wastewater Treatment & Collection Utilities Director 103 KEY PERFORMANCE MEASUREMENTS Council Strategic Plan Goal Expected Outcome Performance Measure FY 2019 Target FY 2020 Target Community Continuous increase in number of sewer customers Number of new sewer customers 320 320 Community Provide resources necessary maintain safe, compliant and environmentally friendly operation of the sanitary sewer conveyance system Number of sanitary sewer overflows 0 0 OPERATING BUDGET SUMMARY Expenditures by Category FY 2017 Actual FY 2018 Actual FY 2019 Estimated FY 2020 Recommended Change Personnel & Benefits $392,221 $351,378 $601,211 $541,059 Note 1$(60,152) Contracted Services 573,597 647,235 438,965 549,885 Note 2 110,920 Operating Supplies & Equipment 121,695 132,773 357,548 360,850 5,926 Capital Outlay - - 54,424 71,800 Note 3 17,376 Total by Category $1,087,514 $1,131,387 $1,452,524 $1,523,594 $121,266 OPERATING BUDGET SUMMARY BY FUND Expenditures By Fund FY 2017 Actual FY 2018 Actual FY 2019 Estimated FY 2020 Recommended Change Wastewater Fund $1,087,514 $1,131,387 $1,452,524 $1,523,594 $121,266 Wastewater – Impact Fees - - - - - Gladden Farms CFD Capital Fund - - - - - Total by Fund $1,087,514 $1,131,387 $1,452,524 $1,523,594 $121,266 104 AUTHORIZED POSITIONS FY 2017 Actual FY 2018 Actual FY 2019 Estimated FY 2020 Recommended Change Water Reclamation Operations Manager 1.00 1.00 1.00 1.00 - Chief Water Reclamation Operator 1.00 1.00 1.00 1.00 - Water Reclamation Operator II 1.00 2.00 2.00 2.00 - Water Reclamation Operator I 1.00 1.00 1.00 1.00 - Water Reclamation Mechanic - - 1.00 1.00 - Water Reclamation Mechanic Appr. - - 1.00 1.00 - Total Wastewater Department 4.00 5.00 7.00 7.00 - Budget Notes and Changes 1. Personnel & benefits – The major change between fiscal years is primarily a sharp budgeted reduction in the Worker’s Compensation rates as well as overall reduced employee related costs. 2. Contracted services – The major change between fiscal years is primarily due to increased system repair and maintenance on the sanitary sewer collection system. 3. Capital outlay – This category includes the purchase and replacement of vehicles, equipment and infrastructure necessary to provide services. For fiscal year 2019-2020 several replacement items were identified but not all were able to be included in the Manager’s Recommended Budget to ensure the fund stays structurally balanced. 105 AIRPORT Department Overview The Airport department provides the community with a valuable general aviation air transportation resource that is part of the National Air Transportation System and enhances and preserves the aeronautical industry for the community while maintaining the highest level of safety and professional customer service. The department also markets and leases airport land for aviation related businesses and development. Other department duties include: • Maintain and enhance airport safety and security • Continue to align the airport with Town Strategic Plan • Seek new business development opportunities for the airport • Manage all Federal Aviation Grants and State Aviation Grants • Manage and coordinate all construction activities on the airport • Perform inspections to ensure proper maintenance and compliance in accordance with FAA regulations and grant assurances. • Coordinate with contractors and other departments to complete required airport maintenance • Manage, coordinate and review all plans and specifications for airport projects • Prepare contracts for maintenance activities and consultant services • Ensure land use and airspace capability with aviation uses throughout the Town and the County • Address public concerns with aeronautical activities and noise throughout the Town • Provide financial management of the airports operations capital improvement projects budget • Provide presentations, press releases, and general information for community outreach and community relations 2018 – 2019 Accomplishments • Increased public awareness of the airport’s value to the town through airport events. • • Ongoing marketing of available airport land parcels for additional business development. • Began ramp/taxiway rehabilitation project construction (FAA/ADOT grants). Airport Operations Coordinator Airport Director 106 • Completed FAA Air Traffic Control Tower benefit/cost analysis. • Entered into two new 25 year land leases with Pima Aviation. • Repainted taxiway centerlines/edge lines/hold lines. • Completed phase 1 Airport Marketing Plan • Completed airport economic impact study • Crack sealed 800,000 sq. ft. of ramp asphalt 2019 – 2020 Goals & Objectives • Increase public awareness of the airport’s value to the town through airport events. • Market land parcels available for additional business development. • Secure new corporate and maintenance hangar projects. • Continue to work with Pro Flight International with proposed development of a FAA Part 141 flight school. • Complete ramp/taxiway reconstruction project (August 2019) • Begin implementation of Phase 1 of Airport Marketing Plan. • Conduct airport open house event (October 2019). KEY PERFORMANCE MEASUREMENTS Council Strategic Plan Goal Expected Outcome Performance Measure FY 2019 Actual FY 2020 Target Commerce To increase Airport business land leases YoY increase in land lease revenue $254,000 $275,000 Commerce To increase Airport parking and fuel flowage revenue YoY increase in corporate jet operations count 1,353 1,500 Commerce To increase aircraft parking fee revenue YoY increase in parking fee revenue collected 10% 35% 107 OPERATING BUDGET SUMMARY Expenditures by Category FY 2017 Actual FY 2018 Actual FY 2019 Estimated FY 2020 Recommended Change Personnel & Benefits Cost $268,131 $277,869 $292,114 $280,744 $(11,370) Contracted Services $112,023 550,181 176,090 124,649 Note 1 (51,441) Operating Supplies & Equipment $68,889 57,834 79,500 73,900 (5,600) Capital Outlay - - 10,000 30,000 Note 2 20,000 Other Financing Uses - - - - - Total by Category $449,043 $885,884 $557,704 $509,293 $(48,411) OPERATING BUDGET SUMMARY BY FUND Expenditures By Category FY 2017 Actual FY 2018 Actual FY 2019 Estimated FY 2020 Recommended Change Airport Fund $449,043 $885,884 $557,704 $509,293 $(48,411) Total by Fund $449,043 $885,884 $557,704 $509,293 $(48,411) AUTHORIZED POSITIONS FY 2017 Actual FY 2018 Actual FY 2019 Estimated FY 2020 Recommended Changed Airport Director 1.00 1.00 1.00 1.00 - Airport Operations Supervisor - - 1.00 1.00 - Maintenance Associate III - - 1.00 1.00 - Airport Maintenance Associate 1.00 1.00 - - - Airport Operations Coordinator 1.00 1.00 - - - Total Airport Operations 3.00 3.00 3.00 3.00 - Budget Notes and Changes 1. Contracted Services – Decreases are primarily associated with a one-time facilities maintenance project in fiscal year 2018-2019 that will be completed and not be part of the fiscal year 2019-2020 budget. 2. Capital Outlay – Costs are associated with the purchase of a sweeper machine to help maintain the airport runways. 108 OPERATING CAPITAL AND PROJECTS 109 110 Operating Capital and Projects Operating capital and projects capture costs associated with the repair and maintenance of capital assets, replacement of equipment, master plans, studies, and all other project type costs that do not result in the acquisition or construction of a capital infrastructure asset. Operating Capital and Projects Manager Recommended Town Clerk Election services for 2020 Primary and General 20,000 Capacity for Special election or unforeseen election costs 65,000 OCE Scanning/Printing Equipment replacement 31,600 Total for Town Clerk $116,600 Human Resources Compensation/Market survey 50,000 Total for Human Resources $50,000 Technology Services Equipment to upgrade Town Network Firewall protection 10,000 Virtual Machine Disaster Recovery Software 35,000 Total for Technology Services $45,000 Planning Consulting Services for the Land Development Code, includes mailings 25,000 Capacity for possible General Plan Update with Matrix 10,000 Total for Planning $35,000 Police Spillman National Incident Based Reporting System Software 57,527 Total for Police $57,527 Public Works – Facilities Division Community Room Water Main at MOC 30,000 Fleet Services Bay Doors Replacement 25,000 Furniture Replacement – for aging and broken furniture 35,000 Heating, ventilation and air conditioning upgrade for Council Chambers [includes $170,000 carryforward] 274,736 MOC A Building Remodel [includes $50,000 carryforward] 110,000 MMC Complex Electric Work Cart 11,000 Total for Public Works – Facilities Division $485,736 111 Operating Capital and Projects Manager Recommended Parks and Recreation – Parks Maintenance Division Movable Fencing for 5 Fields 50,500 Re-seal and striping of Crossroads parking lot 50,000 Conversion of Tennis Courts to Pickleball Courts [includes $7,500 carry- forward] 22,500 Movable Mounds – Baseball, Softball 12,000 Ball Field Maintenance Equipment – Toro Sand Pro 6,500 Total for Parks and Recreation – Parks Maintenance Division $141,500 Public Works – Streets Maintenance (HURF) Unit 853 - JD Mower. Vehicle Replacement 85,000 Unit 2037 – 2013 Ford 350. Upgrade to GM 14 passenger mini bus 83,000 Unit 2007 – 2010 Ford F350. Vehicle Replacement for Inmates 49,500 Unit 822 – 2009 Case 570XLT Gannon. Vehicle tractor 87,500 Unit 223 – 1998 Ford E150. Vehicle Replacement for Traffic Signals 34,500 Unit 854 – 2008 Superior Broom. Equivalent replacement 79,500 Capacity for emergency storm repairs 200,000 Total for Public Works – Streets Maintenance (HURF) $619,000 Water Operating BEACON meter reading program 10,000 New F450 with crane 75,000 Laboratory Information System (LIMS)- Software 70,000 New Utility Billing Software 100,000 New dump truck 65,000 New water quality treatment plant testing services 70,000 Reservoir rehab – replacement & booster 262,000 Total for Water Operating $652,000 Wastewater Operating Dump/Lift Trailer with Tall Sides 13,500 Hydraulic Modeling Software - Innovise 10,000 Trailer Mounted Gas-Powered Air Compressor 10,000 Total for Wastewater Operating $33,500 Airport Operating Gate cameras/keypads/control panels replacement 20,000 Operations office monitors 1,500 Pavement sweeper 30,000 Total for Airport Operating $51,500 112 Operating Capital and Projects Manager Recommended Vehicle Purchases related to New Positions Vehicles for 3 New Police officers 201,600 Vehicle for New Code Enforcement Officer 25,000 Vehicle for New Facilities Tech II position 32,500 Vehicle for New Traffic Tech I position 46,500 Total for Vehicle Purchases related to New Positions $305,600 Vehicle Replacements Unit 554 - 2011 Crown Vic; Replace with PPV Tahoe 67,200 Unit 285 - 2006 Toyota Tacoma. Replace with SUV 33,500 Unit 256 - 2002 F150. Replace with F250 44,900 Unit 549 - 2009 BMW Motorcycle; Replace with Equivalent 41,500 Unit 524 - 2009 Tahoe; Replace with PPV Tahoe 67,200 Unit 281 - 2006 Toyota Tacoma. Replace with Equivalent 33,500 Unit 563 - 2011 Crown Vic; Replace with PPV Tahoe 67,200 Unit 587 - 2013 Victory Motorcycle; Replace with Equivalent 41,500 Unit 299 - 2008 Ford F350 Utility. Replace with equivalent. 49,500 Unit 557 - 2011 Crown Vic; Replace with PPV Tahoe 67,200 Unit 840 - 2000 TMC 800lb Forklift. Replace with equivalent 80,000 Unit 564 - 2011 Crown Vic; Replace with PPV Tahoe 67,200 Unit 291. 2006 Toyota Tacoma. Replace with SUV 33,500 Unit 514 - 2009 Tahoe; Replace with PPV Tahoe 67,200 Unit 527 - 2010 Tahoe; Replace with PPV Tahoe 67,200 Unit 2001 - 2008 F350 Utility - Replace with Equivalent 43,000 Unit 558 - 2011 Crown Vic; Replace with PPV Tahoe 67,200 Unit 2020 - 2012 Ford F150. Replace with SUV 33,500 Unit 124 - 2008 Toyota Prius. Replace with SUV/Truck 36,500 Unit 550 - 2011 Crown Vic; Replace with PPV Tahoe 67,200 Unit 2013 - 2010 F150. Replace with equivalent 34,500 Unit 567 - 2011 Crown Vic; Replace with PPV Tahoe 67,200 Total for Vehicle Replacements $1,177,400 Grand Total $ 3,770,363 113 Capital Projects The following projects and initiatives are being considered in the 2019-2020 fiscal year budget process and are currently factored in when calculating the estimated ending fund balance for fiscal year 2019-2020. Project Description Manager Recommended Honea Heights Pocket Park New location and reinvestment of funding to project 86,584 Street Lighting Program Initial funding toward improving lighting conditions on Town streets 100,000 MMC Building A Waterproofing and Drainage Improvements Funding to address water related damage to MMC Building A 126,125 Unanticipated Facilities Repairs Funding to provide budget capacity for unforeseen repairs to Town Facilities 100,000 Total for General Fund $412,709 114 CARRY FORWARD REQUESTS 115 116 Carry Forward Requests The following items were requested for carry forward into the recommended fiscal year 2019-2020 budget. The amounts included within this section are projected carry forward, and only reflect the request to expend remaining budget approved in the prior fiscal year. Carry Forward Requests Manager Recommended Technology Services New permitting, code enforcement, business licensing software system 125,000 Total for Technology Services $125,000 Planning Consulting Services for General Plan 2040 update, includes public outreach 80,000 Total for Planning $80,000 Public Works – Facilities Division MMC Interior lighting and controls upgrade 202,000 MMC Building B remodel for Water and Parks Recreation 480,000 MMC Courts remodel addition 375,000 Total for Public Works – Facilities Division $1,057,000 Engineering – CIP Division Drainage study 160,000 Total for Engineering – CIP Division $160,000 Parks and Recreation – Parks Maintenance Division Parks Master Plan 152,322 Total for Parks and Recreation – Parks Maintenance Division $152,322 General Fund Total $1,574,322 Wastewater Operating Adonis System Repairs 73,000 Total for Wastewater Operating $73,000 117 118 AUTHORIZED PERSONNEL 119 120 2017 2017 2018 2018 2019 2019 2020 Adopted Actual Adopted Actual Adopted Estimated Budget Town Manager Town Manager 1.00 1.00 1.00 1.00 1.00 1.00 1.00 Deputy Town Manager 1.00 1.00 1.00 1.00 1.00 1.00 1.00 Assistant Town Manager - 1.00 1.00 1.00 1.00 1.00 1.00 Management Assistant 3.00 - - - - - - Executive Assistant to the Town Manager 1.00 1.00 1.00 1.00 1.00 1.00 1.00 Administrative Assistant 1.00 1.00 1.00 1.00 1.00 1.00 1.00 Customer Service Clerk 1.13 1.13 1.00 1.00 1.00 - - Assistant to the Town Manager 1.00 1.00 1.00 1.00 1.00 1.00 1.00 Customer Service Representative - - 1.00 1.00 1.00 2.00 - Communication and Marketing Division Communications Manager 1.00 1.00 1.00 1.00 1.00 1.00 1.00 Communications Specialist - 1.00 1.00 1.00 1.00 1.00 1.00 Graphic Designer 1.00 1.00 1.00 1.00 1.00 1.50 1.50 Marketing & Design Associate (Tourism & Marketing)- - 0.50 0.50 0.50 - - Special Events Division Special Events Coordinator 1.00 1.00 1.00 1.00 1.00 1.00 1.00 Special Events Programmer - - - 1.00 1.00 1.00 1.00 Total Town Manager Office 12.13 11.13 12.50 13.50 13.50 13.50 11.50 Town Clerk Town Clerk 1.00 1.00 1.00 1.00 1.00 1.00 1.00 Deputy Town Clerk 1.00 1.00 1.00 1.00 1.00 1.00 1.00 Executive Assistant 1.00 1.00 1.00 1.00 1.00 1.00 1.00 Records Clerk 2.00 2.00 2.00 2.00 2.00 2.00 2.00 Total Town Clerk 5.00 5.00 5.00 5.00 5.00 5.00 5.00 121 2017 2017 2018 2018 2019 2019 2020 Adopted Actual Adopted Actual Adopted Estimated Budget Human Resources Human Resources Director 1.00 1.00 1.00 1.00 1.00 1.00 1.00 Human Resources Deputy Director 1.00 1.00 1.00 1.00 1.00 1.00 1.00 Sr. Human Resources Analyst 2.00 2.00 2.00 2.00 2.00 2.00 2.00 Human Resources Analyst 1.00 1.00 1.00 1.00 1.00 1.00 1.00 Executive Assistant 1.00 1.00 1.00 1.00 1.00 1.00 1.00 Safety Division Emergency Management and Safety Coordinator 1.00 1.00 1.00 1.00 1.00 1.00 1.00 Total Human Resources 7.00 7.00 7.00 7.00 7.00 7.00 7.00 Finance Finance Director 1.00 1.00 1.00 1.00 1.00 1.00 1.00 Finance Deputy Director 1.00 1.00 1.00 1.00 1.00 1.00 1.00 Revenue Supervisor - - - - - - 1.00 Budget Analyst 1.00 1.00 1.00 1.00 1.00 1.00 1.00 Payroll Administrator 1.00 1.00 1.00 1.00 1.00 1.00 1.00 Procurement Officer 1.00 1.00 1.00 1.00 1.00 1.00 1.00 Procurement Agent 1.00 1.00 1.00 1.00 1.00 1.00 1.00 Grants Manager - - - 1.00 1.00 1.00 1.00 Senior Accountant 2.00 2.00 2.00 2.00 2.00 2.00 2.00 Senior Accounting Associate 1.00 1.00 1.00 1.00 1.00 1.00 1.00 Accounting Associate 1.75 1.75 0.75 0.75 0.75 0.75 0.75 Tax & License Specialist - - 1.00 1.00 1.00 1.00 1.00 Administrative Assistant 0.50 0.50 0.50 0.50 0.50 0.50 0.50 Asset Administrator 1.00 1.00 1.00 - - - 1.00 Customer Service Representative - - - - - - 2.00 Total Finance 12.25 12.25 12.25 12.25 12.25 12.25 16.25 122 2017 2017 2018 2018 2019 2019 2020 Adopted Actual Adopted Actual Adopted Estimated Budget Legal Department Town Attorney 1.00 1.00 1.00 1.00 1.00 1.00 1.00 Deputy Town Attorney 1.00 1.00 1.00 1.00 1.00 1.00 1.00 Senior Assistant Town Attorney 1.00 1.00 1.00 1.00 1.00 1.00 1.00 Assistant Town Attorney 1.00 1.00 1.00 1.00 1.00 1.00 1.00 Legal Assistant 1.00 1.00 1.00 1.00 1.00 1.00 1.00 Legal Document Specialist 1.00 1.00 1.00 1.00 1.00 1.00 1.00 Administrative Assistant 0.50 0.50 0.50 0.50 0.50 0.50 0.50 Associate Town Attorney - - - - 1.00 1.00 1.00 Total Legal Department 6.50 6.50 6.50 6.50 7.50 7.50 7.50 Technology Services Technology Services Director 1.00 1.00 1.00 1.00 1.00 1.00 1.00 Technology Manager 2.00 2.00 2.00 2.00 2.00 2.00 2.00 Senior Network Administrator 1.00 1.00 1.00 1.00 1.00 1.00 1.00 Network Administrator 1.00 1.00 1.00 1.00 1.00 1.00 1.00 Database Administrator 1.00 1.00 1.00 1.00 1.00 1.00 1.00 Software Developer 1.00 1.00 1.00 1.00 1.00 1.00 1.00 Senior GIS Analyst 1.00 1.00 1.00 1.00 1.00 1.00 1.00 GIS Analyst 1.00 1.00 1.00 1.00 1.00 1.00 1.00 Technology Analyst 1.00 1.00 1.00 1.00 1.00 2.00 2.00 Technology Support Specialist II 2.00 2.00 2.00 2.00 2.00 2.00 2.00 Technology Support Specialist I 1.00 1.00 1.00 1.00 1.00 1.00 1.00 Business Process Analyst 1.00 1.00 1.00 1.00 1.00 - - Total Technology Services 14.00 14.00 14.00 14.00 14.00 14.00 14.00 123 2017 2017 2018 2018 2019 2019 2020 Adopted Actual Adopted Actual Adopted Estimated Budget Office of Economic & Tourism Development Director of Economic and Tourism Development 1.00 1.00 1.00 1.00 1.00 1.00 1.00 Tourism & Marketing Manager 1.00 1.00 1.00 1.00 1.00 1.00 1.00 Economic Development Specialist - 1.00 1.00 1.00 1.00 1.00 1.00 Graphic Designer - - - - - 0.50 0.50 Marketing & Design Associate (Tourism & Marketing)- - 0.50 0.50 0.50 - - Total Office Economic & Tourism Development 2.00 3.00 3.50 3.50 3.50 3.50 3.50 Community & Neighborhood Services Community & Neighborhood Services Director 1.00 1.00 1.00 1.00 1.00 1.00 1.00 Grants & Housing Coordinator 1.00 1.00 1.00 - - - - Community Outreach Coordinator - - - 1.00 1.00 1.00 1.00 Housing Rehabilitation Specialist 1.00 1.00 1.00 1.00 1.00 1.00 1.00 Community Services Specialist - - - - 1.00 1.00 Code Enforcement Division Code Enforcement Official 1.00 1.00 1.00 - - - - Chief Code Enforcement & Animal Control Officer - - - 1.00 1.00 1.00 1.00 Code Enforcement Officer II 2.00 2.00 2.00 1.00 1.00 1.00 1.00 Code Enforcement Officer I - - - - - - 1.00 Animal Services Division Animal Control Officer - 2.00 2.00 3.00 3.00 3.00 3.00 Total Community & Neighborhood Services 6.00 8.00 8.00 8.00 8.00 9.00 10.00 Development Services Administration Development Services Director - 1.00 1.00 1.00 1.00 1.00 1.00 Development Services Center Manager 1.00 - - - - - - Business Process Analyst - - - 1.00 1.00 1.00 1.00 Executive Assistant 1.00 1.00 1.00 1.00 1.00 1.00 1.00 Customer Service Clerk 1.00 1.00 - - - - - Total GM - Development Services 3.00 3.00 2.00 3.00 3.00 3.00 3.00 124 2017 2017 2018 2018 2019 2019 2020 Adopted Actual Adopted Actual Adopted Estimated Budget Building Safety Building Safety Director 1.00 - - - - - - Chief Building Official - - - 1.00 1.00 1.00 1.00 Assistant Building Official - - - - - 1.00 1.00 Building Safety Manager - 1.00 1.00 1.00 1.00 - - Chief Building Inspector 1.00 1.00 1.00 1.00 1.00 1.00 1.00 Building Safety Coordinator 1.00 1.00 1.00 - - - - Senior Plans Examiner 1.00 1.00 1.00 2.00 2.00 2.00 2.00 Plans Examiner 1.00 1.00 1.00 - - 1.00 1.00 Building Inspector II 2.00 2.00 2.00 3.00 3.00 2.00 2.00 Building Inspector I 1.00 1.00 1.00 1.00 1.00 1.00 1.00 Permit Clerk 3.00 3.00 3.00 3.00 3.00 3.00 3.00 Development Coordinator 1.00 1.00 1.00 1.00 1.00 1.00 1.00 Total Building Safety 12.00 12.00 12.00 13.00 13.00 13.00 13.00 Planning Department Planning Director 1.00 1.00 1.00 1.00 1.00 - - Environmental Project Manager 1.00 1.00 1.00 1.00 1.00 - - Principal Planner 1.00 1.00 1.00 1.00 1.00 1.00 1.00 Senior Planner 4.00 4.00 4.00 4.00 4.00 5.00 5.00 Planner 1.00 1.00 - - - - - Business Process Analyst - - 1.00 - - - - Development Coordinator 1.00 1.00 1.00 - - - - Total Planning Department 9.00 9.00 9.00 7.00 7.00 6.00 6.00 125 2017 2017 2018 2018 2019 2019 2020 Adopted Actual Adopted Actual Adopted Estimated Budget Engineering Town Engineer 1.00 1.00 1.00 1.00 1.00 1.00 1.00 Engineering Deputy Director 1.00 1.00 1.00 1.00 1.00 1.00 1.00 Traffic Division Manager 1.00 1.00 1.00 1.00 1.00 - - Civil Engineer 1.00 1.00 1.00 1.00 1.00 1.00 - Environmental Project Manager 1.00 1.00 1.00 1.00 1.00 1.00 1.00 Engineering Specialist 3.00 3.00 3.00 3.00 3.00 2.00 2.00 Engineering Aide 1.00 1.00 1.00 1.00 1.00 - - Construction Manager 2.00 2.00 2.00 - - - - Construction Inspector - - - - - 1.00 - Development Engineering Division Manager 1.00 1.00 1.00 1.00 1.00 1.00 1.00 Development Coordinator - - - 1.00 1.00 1.00 1.00 Senior Executive Assistant 1.00 1.00 1.00 1.00 1.00 1.00 1.00 Capital Improvement Program CIP Engineering Division Manager 2.00 2.00 2.00 2.00 2.00 2.00 2.00 Project Manager 1.00 1.00 1.00 3.00 3.00 3.00 3.00 CIP Process Analyst 1.00 1.00 1.00 1.00 1.00 1.00 1.00 Construction Inspector 2.00 2.00 2.00 2.00 2.00 2.00 3.00 Right of Way Inspector 1.00 1.00 1.00 1.00 1.00 1.00 1.00 Real Property Acquisition Agent 1.00 1.00 1.00 1.00 1.00 1.00 - Project Coordinator - CIP 2.00 2.00 2.00 1.00 1.00 1.00 1.00 Engineering Document Clerk - - 1.00 1.00 1.00 1.00 1.00 Total Engineering 23.00 23.00 24.00 24.00 24.00 22.00 20.00 126 2017 2017 2018 2018 2019 2019 2020 Adopted Actual Adopted Actual Adopted Estimated Budget Police Chief of Police 1.00 1.00 1.00 1.00 1.00 1.00 1.00 Deputy Chief of Police 1.00 1.00 1.00 1.00 1.00 1.00 1.00 Police Captain 1.00 1.00 1.00 1.00 1.00 1.00 1.00 Police Lieutenant 2.00 2.00 2.00 2.00 2.00 2.00 2.00 Police Sergeant 11.00 11.00 11.00 11.00 11.00 11.00 11.00 Police Officer 69.00 69.00 71.00 71.00 71.00 71.00 74.00 Police Records Supervisor 1.00 1.00 1.00 1.00 1.00 1.00 1.00 Police Telecommunications Manager - - - - - 1.00 1.00 Police Telecommunications Supervisor 2.00 2.00 2.00 2.00 2.00 1.00 1.00 Dispatcher 12.00 12.00 12.00 12.00 13.00 13.00 13.00 Police Records Specialist 2.00 2.00 2.00 2.00 2.00 2.00 2.00 Police Records Clerk 4.00 4.00 4.00 4.00 4.00 4.00 4.00 Crime Scene Property & Evidence Supervisor 1.00 1.00 1.00 1.00 1.00 1.00 1.00 Property & Evidence Records Clerk - - - - 1.00 1.00 1.00 Crime Analyst 1.00 1.00 1.00 1.00 1.00 1.00 1.00 Crime Scene Specialist 3.00 3.00 3.00 3.00 3.00 3.00 3.00 Administrative Supervisor - - 1.00 1.00 1.00 1.00 1.00 Customer Service Clerk - - - - 1.00 1.00 1.00 Executive Assistant 1.00 1.00 - - - - - Administrative Assistant 1.00 1.00 1.00 1.00 1.00 1.00 1.00 Total Police Department 113.00 113.00 115.00 115.00 118.00 118.00 121.00 127 2017 2017 2018 2018 2019 2019 2020 Adopted Actual Adopted Actual Adopted Estimated Budget Courts Town Magistrate 1.00 1.00 1.00 1.00 1.00 1.00 1.00 Court Operations Specialist 1.00 1.00 1.00 1.00 1.00 1.00 1.00 Court Administrator 1.00 1.00 1.00 1.00 1.00 1.00 1.00 Court Probation Monitor 1.00 1.00 1.00 1.00 1.00 1.00 1.00 Court Security Officer 2.00 2.00 2.00 2.00 2.00 2.00 2.00 Court Collections Specialist 1.00 1.00 1.00 1.00 1.00 1.00 1.00 Court Supervisor 1.00 1.00 1.00 1.00 1.00 1.00 1.00 Senior Courtroom Specialist 1.00 1.00 1.00 1.00 1.00 1.00 1.00 Courtroom Specialist 1.00 1.00 1.00 1.00 1.00 1.00 1.00 Court Clerk 4.00 4.00 4.00 3.00 3.00 3.00 3.00 Senior Court Clerk - - - 1.00 1.00 1.00 1.00 Total Courts 14.00 14.00 14.00 14.00 14.00 14.00 14.00 Public Works Public Works Administration Public Works Director 1.00 1.00 1.00 1.00 1.00 1.00 1.00 Public Works Deputy Director - - - 1.00 1.00 1.00 1.00 Traffic Division Manager 1.00 1.00 1.00 1.00 1.00 1.00 1.00 Community Response Manager 1.00 1.00 1.00 - - - - Executive Assistant 1.00 1.00 1.00 1.00 1.00 1.00 1.00 Administrative Assistant 1.00 1.00 1.00 1.00 1.00 1.00 1.00 Fleet Division Superintendent 1.00 1.00 1.00 1.00 1.00 1.00 1.00 Lead Fleet Technician 1.00 1.00 1.00 1.00 1.00 1.00 1.00 Equipment Mechanic 1.00 1.00 1.00 1.00 1.00 1.00 1.00 Fleet Technician II 2.00 2.00 2.00 2.00 2.00 2.00 2.00 Fleet Technician I - - 1.00 1.00 1.00 1.00 1.00 128 2017 2017 2018 2018 2019 2019 2020 Adopted Actual Adopted Actual Adopted Estimated Budget Streets Division Superintendent 1.00 1.00 1.00 1.00 1.00 1.00 1.00 Traffic Technician III 1.00 1.00 1.00 1.00 1.00 1.00 1.00 Traffic Technician II 1.00 1.00 1.00 1.00 1.00 1.00 1.00 Traffic Technician I - - - 1.00 1.00 - 1.00 Signs & Markings Technician 1.00 1.00 1.00 - - - - Signs & Marking Specialist - - - - - 1.00 1.00 Public Works Supervisor 2.00 2.00 2.00 2.00 2.00 2.00 2.00 Equipment Operator II 1.00 1.00 1.00 1.00 1.00 1.00 1.00 Equipment Operator I 2.00 2.00 2.00 2.00 2.00 2.00 3.00 Maintenance Associate II 3.00 4.00 4.00 3.00 3.00 4.00 4.00 Assets Coordinator - - - 1.00 1.00 1.00 1.00 Maintenance Associate III 6.00 6.00 7.00 7.00 7.00 7.00 7.00 Maintenance Associate I 3.00 2.00 2.00 2.00 2.00 1.00 1.00 Engineering Aide - - - - 1.00 1.00 Engineering Specialist - - - - 1.00 1.00 Facilities Division Superintendent 1.00 1.00 1.00 1.00 1.00 1.00 1.00 Public Works Supervisor 1.00 1.00 1.00 1.00 1.00 1.00 1.00 Facilities Tradesman - - - 1.00 2.00 2.00 2.00 Facilities Technician III 1.00 1.00 1.00 - - - - Facilities Technician II 1.00 1.00 1.00 1.00 1.00 1.00 2.00 Facilities Technician I 1.00 1.00 1.00 1.00 1.00 1.00 1.00 Total Public Works Department 36.00 36.00 38.00 38.00 39.00 41.00 44.00 Parks & Recreation Admin Parks and Recreation Director 1.00 1.00 1.00 1.00 1.00 1.00 1.00 Parks and Recreation Deputy Director 1.00 1.00 1.00 1.00 1.00 1.00 1.00 Executive Assistant 1.00 1.00 1.00 1.00 1.00 1.00 1.00 Superintendent - - - 1.00 1.00 1.00 1.00 Business Process Manager - - - - - - 1.00 129 2017 2017 2018 2018 2019 2019 2020 Adopted Actual Adopted Actual Adopted Estimated Budget Recreation Division Recreation Coordinator 3.00 3.00 3.00 3.00 1.00 1.00 1.00 Recreation Programmer 2.00 2.00 2.00 2.00 1.00 1.00 1.00 Business Services Coordinator 1.00 1.00 1.00 - - - - Recreation Assistant 1.00 1.00 1.00 - - - - Maintenance Division Superintendent 1.00 1.00 1.00 1.00 1.00 1.00 1.00 Parks Maintenance Supervisor 2.00 2.00 2.00 2.00 2.00 2.00 3.00 Irrigation Control Specialist 1.00 1.00 1.00 2.00 2.00 2.00 2.00 Assets Coordinator 1.00 1.00 1.00 1.00 1.00 1.00 1.00 Maintenance Associate III 12.00 12.00 12.00 11.00 10.00 10.00 10.00 Maintenance Associate II - - - - - 4.00 4.00 Maintenance Associate I - - - - - 5.00 5.00 Attendant 10.00 10.00 10.00 10.00 9.00 - - Aquatics Division Recreation Coordinator - - - - 1.00 1.00 1.00 Recreation Programmer - - - - 1.00 1.00 1.00 Special Interests Division Parks and Recreation Services Clerk 2.75 2.75 2.00 2.00 2.00 2.00 2.00 Recreation Coordinator 1.00 1.00 1.00 1.00 1.00 1.00 1.00 Recreation Programmer 1.00 1.00 1.00 1.00 1.00 1.00 1.00 Outdoor Division Recreation Coordinator - - - - 1.00 1.00 1.00 Maintenance Associate III - - - - 1.00 1.00 1.00 Maintenance Associate I - - - - 1.00 1.00 1.00 Total Parks Department 41.75 41.75 41.00 40.00 40.00 40.00 42.00 130 2017 2017 2018 2018 2019 2019 2020 Adopted Actual Adopted Actual Adopted Estimated Budget Water Department Water Director 1.00 1.00 1.00 1.00 1.00 1.00 1.00 Water Deputy Director 1.00 1.00 1.00 1.00 1.00 1.00 1.00 Water Business Services Coordinator 1.00 1.00 1.00 1.00 1.00 1.00 1.00 Superintendent 1.00 - - - - - - Water Distribution Supervisor 1.00 1.00 1.00 1.00 1.00 1.00 1.00 Water Production Supervisor 1.00 1.00 1.00 1.00 1.00 1.00 1.00 Water Resource Coordinator 1.00 1.00 1.00 1.00 1.00 1.00 1.00 Water Quality Specialist - - - - - 1.00 1.00 Water Quality Technician 1.00 1.00 1.00 1.00 1.00 - 2.00 Water Construction Inspector 1.00 1.00 1.00 1.00 1.00 1.00 1.00 Electric Pump & Well Technician 1.00 1.00 - - - - - Water Mechanic 1.00 1.00 1.00 1.00 - - - Water Operator III - - 1.00 2.00 2.00 2.00 2.00 Water Operator II 6.00 6.00 7.00 6.00 6.00 6.00 6.00 Water Operator I 1.00 1.00 1.00 1.00 1.00 1.00 1.00 Civil Engineer 1.00 1.00 1.00 1.00 1.00 1.00 1.00 Water Billing Specialist 2.00 2.00 2.00 2.00 2.20 2.20 2.60 SCADA Administrator - - - 1.00 1.00 1.00 1.00 Water Technology Coordinator 1.00 1.00 1.00 - - - - Water Technology Support Specialist II - - - - 1.00 1.00 1.00 Assets Coordinator - - - - 1.00 1.00 1.00 Executive Assistant 1.00 1.00 1.00 1.00 1.00 1.00 1.00 Water Operations Manager - 1.00 1.00 1.00 1.00 1.00 1.00 Total Water Department 23.00 23.00 24.00 24.00 25.20 25.20 27.60 131 2017 2017 2018 2018 2019 2019 2020 Adopted Actual Adopted Actual Adopted Estimated Budget Waste Water Department Water Reclamation Operations Manager 1.00 1.00 1.00 1.00 1.00 1.00 1.00 Chief Water Reclamation Operator 1.00 1.00 1.00 1.00 1.00 1.00 1.00 Water Reclamation Operator II 1.00 1.00 2.00 2.00 2.00 2.00 2.00 Water Reclamation Operator I 1.00 1.00 1.00 1.00 1.00 1.00 1.00 Water Reclamation Mechanic - - - - 1.00 1.00 1.00 Associate Water Reclamation Mechanic - - - - 1.00 1.00 1.00 Total Waste Water Department 4.00 4.00 5.00 5.00 7.00 7.00 7.00 Airport Operations Airport Director 1.00 1.00 1.00 1.00 1.00 1.00 1.00 Airport Operations Supervisor 1.00 1.00 1.00 1.00 1.00 1.00 1.00 Maintenance Associate III - - - 1.00 1.00 1.00 1.00 Maintenance Associate 1.00 1.00 1.00 - - - - Total Airport Operations 3.00 3.00 3.00 3.00 3.00 3.00 3.00 TOTAL TOWN AUTHORIZED POSITIONS 346.63 348.63 355.75 355.75 363.95 363.95 375.35 132 133