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HomeMy WebLinkAbout03/04/2021 Special Council Meeting/ Retreat Summary Minutes MARANA AZ ESTABLISHED 1977 MARANA TOWN COUNCIL SPECIAL COUNCIL MEETING/RETREAT The Wigwam Resort, 300 E. Wigwam Blvd., Litchfield Park, AZ 85340 March 4, 2021 Ed Honea, Mayor Jon Post, Vice Mayor David Bowen, Council Member Patti Comerford, Council Member Herb Kai, Council Member John Officer, Council Member Roxanne Ziegler, Council Member SUMMARY MINUTES Bella Rosa Residential Tour and Presentation: Mayor Honea, Council Members and Town Staff gathered at the Bella Rosa Residential Community located at 15789 W. Melvin Street, Goodyear, were met by Hudd Hassell, Karl Huish, and Dean Selvey, Representatives of the Development, and toured the community. Leadership Retreat Recap: A. Overview of the Leadership Retreat held on 11-19-2020, including elements of the purpose of the retreat, the topics covered, the overall goal of the retreat, accomplishments, and Staff feedback. B. Discuss tie-in of the Leadership Retreat with the purpose of the Council Retreat. Town Manager Terry Rozema provided an overview of the purpose of the Council Retreat as it provides the Council an opportunity to have an open dialog, and determine effective ways to have better communication and interactions with council. He provided Special/Retreat Council Meeting Summary Minutes 03/04/2021 1 an overview of the Leadership Retreat Meeting on November 19,2020, goal of the retreat, his expectations, accomplishments as well as staff feedback. Expectations: • Be the standard of professionalism be the example • Be the hard worker o Demonstrate work ethic to employees • Be positive / optimism is contagious • Be present o Engaging employees • Be available • Be accountable to those who you report to and you to them • Be humble o Do not be arrogant and prideful • Be compassionate • Be people centered • Be a great leader • Consensus builder • Be honest and responsible • Be loyal and demand loyalty from those who work with you (in the organization) • Be committed • Be innovative • Be respectful • Be a team player Hiring Philosophy: • Get it right! o Hire to the values of the organization o Hire the best, retain the best and get rid of the rest He asked whether Council is aware of the vision for the Town of Marana. He stated the vision states, "It is the commitment to provide exceptional public service, a climate for economic sustainability, a welcoming environment that makes Marana Your Town." That was from the most recent version of the vision statement. The reason why he asked Council if they knew the vision of the Town of Marana, as it is important to know where you are going and how to get there. Over the last several months,leadership has been talking a lot about five-star service.Our mission is, "To provide five-star service to every person in the Town of Marana." To do so, it is done through our Cultural Values: Dedicated Service, Engaged Innovation, Respect and Teamwork. That is how town employees will accomplish becoming a five-star organization. Special/Retreat Council Meeting Summary Minutes 03/04/2021 2 Discussion ensued with Mayor Honea and Council relating to the proposed change in the mission/vision statement. Town Manager's office set forth expectations of leadership including culture courageous confrontation in the organization. In essence, having uncomfortable conversations when needed or necessary. It is a form of accountability. There was discussion on creating a cohesive team, and that Mayor and Council are part of that team. Each has a role and a set of responsibilities to members of the community. Part of being a great team is to spend time together to discuss those issues of importance. Mayor Honea stated he feels that the mission statement should be a mission paragraph, as it is not simple such as "Come grow with us" is simple. Five-star service is simple. When you have three or four lines, a mission statement should not be complicated but having no fewer than six to eight words at best. If we are going to have a mission statement, it needs to be simple, and one that people remembers. Mr. Rozema stated he supported Mayor Honea comments, as the mission drives the organization. The Town can continue to work on this and later bring it back to Council for its consideration. Council Member Ziegler stated in the time that she has served on Council she has not had anyone to ask her what is the mission statement for the Town of Marana. Although she is for having a mission statement,but does not feel as though the Town should change the statement just to shorten the statement. Council Member Comerford stated she does not necessarily agree with all that is presented. However, Mr. Rozema is the Council's employee. That all other employees report to him. It is important for him to understand Council's vision. Staff carries out the Town Council's vision. There will be some change and lapse. Council Member Ziegler stated she understand five-star service, understands the Police Department. Vice Mayor Post stated the proposed vision statement is like a pest control slogan. Council Member Ziegler stated she would defer to the remaining Council for its input. Mr. Rozema stated the vision statement could be revisited as we are reviewing preparing for this upcoming fiscal year. That if Council is comfortable with the proposed, the town will move forward with it; however, if Council feel the statement needs further modifying, the town would work with Council on that statement. Discussion continued among Council and Town staff regardingardin the vision statement. Staff/Council Issue Reconciliation: Special/Retreat Council Meeting Summary Minutes 03/04/2021 3 A. Discuss the top items as identified by Staff during the Leadership Retreat for Council attention, including soliciting direction on how to prioritize the importance of these items, how to address the items, and achieve associated goals, and identification of those items/goals that are not priority for the Town. B. Prioritize top items and issues. Mr. Rozema discussed with Council those top priority items identified by Town leadership for its attention and asked for direction by the Council as provided below: • Study Session Preparation and Communication/Clarification of Staff Recommendations during Study Sessions. • Council Retreats/Staff Retreats • Council Involvement with Staff • Neighborhood Preservation Program • Additional Goals for the Airport • Direct Compensation, Succession Planning, Keeping Young Talent • Proclamation Policy • Regional Collaboration among Municipalities • Citizen Feedback • Defining 5-Star Service • Strategic Planning and Reporting ADJOURNMENT Mayor Honea adjourned the meeting without objection. Meeting adjourned at 5:05 PM. CERTIFICATION I hereby certify that the foregoing are the true and correct minutes of the Marana Town Council Retreat meeting held on March 4, 2021. I further certify that a quorum was present. ej.7 Cherry L. awson, Town Clerk i MARANA AZ ESTABLISHED 1977 Special/Retreat Council Meeting Summary Minutes 03/04/2021 4